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    The Steel Beam

    5.0 (13 reviews)
    Closed 12:00 pm - 4:30 PM
    Updated 2 weeks ago

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    11 years ago

    Simply the best place to shop for fashion in the Lehigh Valley and beyond. Marc Jacobs, Burberry, and so much more.

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    Bridals by Sandra - 2023

    Bridals by Sandra

    2.3(89 reviews)
    5.0 mi
    $$

    We came in to try on some wedding dress options in February. We had already met our consultant,…read moreJetaime, at our venue's tasting event. We corresponded over text prior to the appointment and got to discuss inspo. Jetaime was spot on with understanding what I wanted and had a dress already prepared before we got there as a surprise. After trying on various options, we settled on the one she had in mind for us and was under budget! We kept in touch after the appointment for any ordering follow ups and she was a pleasure to work with. Looking forward to our special day in a gorgeous gown!

    "The true test of character is not when things go well, but rather when things go bad -- and Susan,…read morethe owner, failed that test." My fiancée's appointment was inappropriate and unacceptable from start to finish. She was instructed to undress with no screen, no curtain, and no privacy, fully visible while the store was open and in front of her soon-to-be 20-year-old stepdaughter. That alone should disqualify this business from your consideration. She was rushed, made to feel her budget was inadequate, and pressured into placing a deposit on a dress she was not committed to. We would rather forfeit the deposit than give this business one more dime. The appointment occurred midday Saturday. We called Monday morning to cancel. Susan refused, stating that all sales are final--despite the fact that the sale was not final, as no full payment had been made. Rather than acknowledge the situation or her team's conduct, she defaulted to a contract designed to shield herself from accountability. Throughout this experience, Susan, the owner, demonstrated a complete lack of professionalism and integrity. When I stated we had no choice but to leave a negative review, her response was, "I understand, a lot of people have done that." That dismissiveness speaks louder than any explanation ever could. You'll likely be fine here if everything goes perfectly. But if something goes wrong--if you feel pressured, exposed, or disrespected--do not expect support or fairness. When things come undone, this business will not stand behind you.

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    Bridals by Sandra - Trying to sell me overpriced veils on the side outside of work

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    Trying to sell me overpriced veils on the side outside of work

    The Steel Beam - artsandcrafts - Updated May 2026

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