At last - financial advice I understood, and a plan for the future that made sense - and that I…read morecould follow. After a very straightforward discussion on what where I'm at now, and where I wanted to be in the future, they worked out where I could save, and how I could build some good investments and also grow my super. Most impressed!

Tim and team at Hatch Financial Services were great to work with on my home purchase. They made it…read moreeasy and seamless. Highly recommended.

We recently purchased a house with the assistance of Paul from Think Advantage, a mortgage broker…read morethat we met at an open house for the home we fell in love with. After renting our entire adult lives, we never thought we could be able to afford our own home until talking to Paul. He made an after hours home-visit appointment with us, totally free of charge to us to explain home loans, mortgages and what we could afford realistically and which major bank would give us the best loan options for us. He answered every question we had as first home buyers and explained and made the process easy and not the nightmare we thought it was going to be. I would recommend everyone thinking they can't afford to stop renting and get into the property market to talk to them. It is completely free to do so. I believe this is because they receive commission from whichever bank they choose. That said, they are completely unbiased and non-pushy toward any particular bank.

The thing you need to know about this branch of the CBA, the thing that could make your life easier…read moreand save you from possible disaster, is that they have the Internet available for personal client use to access Netbank. You might think it's a useless service, that you'll never need it. (Why would you get Netbank only to go into a bank branch to use it right?) I thought exactly that, until one day last week when my Internet decided to crash right as I needed to transfer much needed funds into my accessible account. Without the Internet I couldn't transfer funds, and without the ability to transfer funds I was dead broke. At least until I had access to the Internet. And so it goes. Not having the time to wait around, I frantically drove down to my nearest branch to see if they could help me over the counter in my desperate situation. Besides the point I'm making but equally as important, I was greeted by a zealous and bubbly assistant. She excitedly greeted my children and won my daughter over immediately by gushing over how gorgeous she was. She then turned to me and asked if there was anything she could do to help me. I explained my situation, she turned around and I almost heard bells in the air as she lead me over to the customer computer pod where I could personally access my Netbank to do what I needed. What a lifesaver! To top off this lucky find and the exuberant greeting we received, as I turned to walk out my daughter was handed her very own CBA Dora co lour in page complete with CBA Crayola's. Marketing ploys and customer strategies aside, I realised it's the little things; such as having a computer available for customer use, a happy and helpful greeting when you feel the wind has been taken from your wings (or the money from your grasp), and the little bit of extra effort it takes to please a valued client's child that go a long way to securing customer loyalty, and more importantly in keeping me happy and allowing me access to my $.

Great team at Loanbrix. Extremely helpful when it comes to getting the right loan adivce. They were…read moregreat at helping us through the whole process.

Located below the NAB contact centre is the NAB branch. A fancy building. And a friendly…read moreexperience. I go here often for any banking queries that I have as it is close by work. Staff are always friendly, and they have free lollies at the counter (gotta love that). Im normally here for short queries so will be in and out within a couple of minutes. Nice building, great design and easy to spot and get to.

Awesome place to work from all you need at your finger tips and great food venues aroundread more

I have been very impressed by the approach of Jason Harris of TLS and his professional approach in…read morehelping me manage my portfolio. He has detailed knowledge which has been a great advantage in diversifying my portfolio. Ian