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Lo Jo Stitches

5.0 (2 reviews)

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Mestad's Bridal & Formal Wear

Mestad's Bridal & Formal Wear

(23 reviews)

$$$

My husband was fitted for a tux for our sons wedding. We arrive on date they give you. 3 days…read morebefore wedding. He tried his shirt on and when he raised his arms went to his elbows! It's 45 minutes away and they said come on fri to pick up new shirt. We both worked and had decorating etc for wedding. We came up with our own remedy my nephew would pick it up. The where is part is it on the day of the wedding my husband put on his tux with his new shirt. Looks good. Took the dogs out and I was bending over to get something for the dogs I looked at my husband pants and it was very visible a hole in his crotch! It isn't like it could be seen. When he tried it on of course she didn't look at his crotch he just assume that you paid 200 and some dollars for Tux for a few days that they are in good shape. He has sew his own pants. when we brought it back no oh that's terrible we're sorry. They said we should've brought it to be fixed. Really two hours before the wedding drive 45 minutes each way very unprofessional will never go there again. If you do check your crotch of your tux

Writing to inform you of how inflexible and unwilling Mestads is when working with an 18 year old…read morehigh school student. Apparently the policy of the store when speaking to the store owner is that the Tux must be returned to the store the following day of prom (Sunday) or returned to the high school on Monday. Our son returned the Tux on Monday in person at the store. He was charged $40 for this. When speaking with the store owner (Kathy) she said "I'm sorry that your son is not able to read" and was quite rude and not willing to work with us at all. How rude is it to insult someones child when receiving a customer complaint? Especially when the parents are asking them to be understanding since the Tux was still returned the same day the high school students returned their clothes to the school. It is crazy how important $40 is to a store and their willingness to loose a client instead of providing good customer service and be more understanding of high school age students not fully understanding what all the policies are. If I were you, I would highly recommend taking your business elsewhere. This is not a matter of $40 as much as it about poor customer service and the principles of the owner.

Lo Jo Stitches - bridal - Updated May 2026

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