Hii, I recently came to UK. I don't know anything about UK bank process. I have visited the HSBC…read morebatch yesterday, one of the employee Bijal she helped me out with cash deposit and explained me very well about how to generate a pin and change the pin. with help of Bijal I have deposited the cash and generated a new pin. Very nice service. Thank You for the service.

Recently I had been to HSBC branch in Luton, which is just in town center…read more At the entrance there are machines for cash deposits, cheque deposit, and cash withdrawal. There is also a small desk to write the pay in slips. The customer service is excellent. They give you all the information about their products and suggest the one that suits you. Their online banking service is also excellent and we can keep track of our money.

Marsh Road is the smallest of Luton's 4 branches of Lloyds TSB…read more Based on Marsh Road itself, getting in and out the car park is a nightmare at the best of times, although what makes it worse is the size (rather lack of) of the car park. There is space for around a dozen cars but to get to that you have to go through an alley that only allows 5 inches either side of a car and can be near impossible to reach from the offset car park when cars occupy the front row. The bank itself is only a tiny branch with around 5 service points, which shouldn't be a problem although the management of this branch will only ever open up one window, which often means queues of over 30 minutes. A very strange decision since with the local housing, schools and businesses, this is a branch that sees a lot of custom on peak times. If you're based around Marsh Road and don't mind taking a long time to pay a cheque in then it's ideal, otherwise, the branch on New Bedford Road may be a better choice.