Dissatisfied 80 Year Old Veteran The first of three…read morecontracts to fix a roof leak was 2-24-21. I spent $3,588.00 total. The first contract was to install new wood, shingles and reinstall a skylight. That work created an additional leak which was patched but didn't fix the original leak. The second contract was a new spark arrestor which didn't fix the leak. The third contract was chimney stucco repair and paint chimney but that didn't fix the leak. After the chimney repair I was told there was a small hole in the AC duct above where it's leaking. I paid an AC repairman $148.99 to tell me it had nothing to do with the leak. There were numerous return visits for water tests, roofing cement, etc. They were unreliable. There was a least a dozen missed appointments - no show, no text and no phone call. Text messages weren't answered. I was told to call when it was leaking so someone could identify the specific location of the leak but when I received a call back hours later I was told they can't "just" send someone out when I call contradicting what I was told to do. In the last text 11-3-25 I was told I had to replace the reinstalled skylight without another water test. I wasn't told in 2021 the skylight should be replaced when I signed the first contract. Replacing the skylight may be another guess like the chimney work, AC duct and spark arrestor. On 11-3-25 I asked for an estimate for a new skylight and installation then received text "OK" but never received an estimate. As of the date of this posting, 2-2-26, the roof is leaking in the same spot on the ceiling in 2021. I don't recommend Stonebridge for any roofing work, stucco painting or stucco repair. I felt disrespected for five years and don't recommend Stonebridge to senior citizens.

I am conflicted in this review, as I am aware that StoneBridge was collaborating with a HOA board…read morethat was unfamiliar with construction basics or the industry and was also working through an A&E firm as the owner's representative and the construction manager. I wish that the situation had been different. In general, there have been numerous issues that are not part of the standard construction process. It is difficult to determine whether the HOA, A&E firm, or Stonebridge are the source of the problem, or if all three are involved. Regrettably, I received five unresponsive emails from StoneBridge, which is why the rating is low. Had I received feedback and the support that was promised, I would have rated it higher, as I am not entirely certain that all of the issues are solely due to Stonebridge.

We DO NOT recommend this contractor. We plan to report him to the Department of Business &…read moreProfessional Regulation (DBPR) which provides contractor oversight from the State of Florida. He came locally recommended and seemed experienced. Things went ok so long as I continued to give him large lumps sums of money he requested. However, his guys began increasingly to cause damage to the house and perform sloppy unsupervised work. He ducked responsibility by either just ignoring the issues or by blaming many damaged or lost items on us, the homeowners. As the project continued he refused to provide invoices from his subcontractors to substantiate his simple spreadsheet billing. Dean Russell refused to sit down and come to terms with all the issues. Instead he threatened us and had a family law (divorce) attorney issue a lien on the property. Damages caused by his crew plus unsubstantiated billing are now well into the six figures. We have had to get an attorney just to sort this mess out which is an unfortunate first for us. It's totally nuts. Examples of problems are too many to list here but include (also see photos): Under his watch the workers destroyed the essential glass pane of the fireplace but didn't tell us, even though we were living in the house and have a severely mentally handicapped child who routinely puts items in her mouth. I discovered the issue when I stepped in a big piece of glass that I had to pull out of my foot. The fireplace was not repairable, damage is in the five figures and he decided to ignore the issue. No repair for 11 months. He installed bathroom vent fans but didn't bother to connect to ducts, which meant we were venting warm moist air into the closed attic space for months. We have been told to look for mold there now. Outside motorized shade doesn't go down all the way, instead poor planning on part of contractor and subs results in shade hitting the outdoor kitchen faucet. Repair will involve tearing out whole shade and frame and stucco and redoing same. The installation of so many locks and door handles on both existing and also brand new doors was so sloppy that the doors didn't close properly and the locks didn't work as they should. In some cases his guys actually split the wooden doors, didn't say anything and then simply caulked and painted over the damage rather than repair it. We have dealt with multiple home and commercial renovations but never had issues like this. We are now stuck with litigation and dealing with getting guys to fix all the issues, which is very time consuming and expensive. What a mess.

Dean Russell Custom Homes is an outstanding builder. I would give them 10 stars if I could. Over…read morethe years, I have used at least 6 builders for renovations or building a custom home. They are by far the best. Good listeners and communicators. Top quality design. Superior construction. Excellent vendors - all of whom did a fine job of working with us to give us quality products while staying within our budget. The highest integrity. We investigated almost 50 builders in the Jacksonville area before selecting them. One of the best decisions I have ever made. Be wary of any review that doesn't give them five stars.

Momo and his crew have been amazing. Hard working,reliable and professional. The entire experience…read morehas been simple and easy. Nothing is too much trouble and the service has been a flawless. The quality of work is superb and I would not hesitate to use them again.

We used Home Remodeling & Maintenance to put on new Siding. From start to finish the experience was…read moremuch better than we anticipated. Momo handled every aspect of the job from explaining the processes, to the cost, and the permits that were needed. They were professional and knowledgeable . Cleanup of the site was left better than they found it. We can't say enough about what a positive experience this was. I definitely recommend them.

We met with and interviewed several contractors before making a decision for our kitchen remodel…read more From our initial visit it with Tripp, to our follow-up meeting with Matt and our eventual relationship with Brad as project manager, there was one common thread. There was a bond between them and eventually between us. Honesty, transparency and integrity are incredibly important when engaging in a personal or business transaction. This group has all of that. In short, they were real. Genuinely decent young men who set realistic expectations and followed through on them. They listened to what our goals were and provided us with assistance in making the right choices for each of the components that make a well organized and attractive kitchen. They took the time to explain what was to be done and why certain adjustments and changes from the original plan were necessary. There were a few bumps in the road of course, as is the case with any construction project, but each one of those was resolved in a timely and efficient manner. Each of the subcontractors that came to our house also had an obvious bond with the Rainier Team. There was a high level of skill involved with several of the craftsman who helped us to bring our kitchen project to a reality. I highly recommend Rainier, Inc and wish each of them great success in business... and in life.

Our family loved working with Danielle on our new build! We're very happy with our home.read more

I hope David Weekley Homes' leadership or customer relations team will see this and help resolve…read morethe situation. During the purchase process, we was encouraged to switch from my external lender to the builder's preferred lender in order to receive closing cost incentives. After making that change and moving toward closing, the lending terms changed significantly, including a new requirement for ~$60,000 additional down payment that had not been disclosed earlier. Because of this unexpected change, the loan was not approved, and I was unable to close on the home. Despite this, the company has retained a $22,000 deposit. What is most concerning is that requests to escalate the issue were declined and follow-up emails have not received a response. This situation could likely be resolved quickly with a fair review and reimbursement of the deposit, especially given that the lender change occurred after being advised to use the builder's lender. I hope David Weekley Homes will review this and contact me directly so we can resolve this promptly and fairly.

Paul and his team are very professional, honest and communicative. Working with them was a pleasure…read moreand I will definitely use Bluewave and recommend them in the future!

Paul and his crew are fast, friendly and reliable, and most importantly, you won't be disappointed…read morewith their results! They remodeled my guest bathroom and I couldn't be happier with their work!

Devyn pays attention to detail and provides quality work! I highly recommend this company to any…read morehome owner looking for professional renovations.

Young owner of this company took over a job practically blind from another contractor that was very…read moreincompetent in completing a job he was hired for! I was very impressed at this young man's ability, dedication to his work, was very punctual and thorough in everything he took on! There is a few minor things that have been discovered after the job was completed, but we have decided it can be lived with! I think the issues came about due to the original contractor showed up only twice in the 2 months this went on even though the young man informed him of some minor issues of not being real comfortable with, but enough said! I can truthfully say for definite sure I would recommend this Company and Young Man for practically any household renovation, you will be as pleased as we were !

Super professional, trustworthy, and prompt, Ben is very knowledgeable and was able to get me…read morequoted for a big home restoration project same day. This is one of the very few companies/contractors that don't wast your time. They communicate, arrive on time, and complete work quickly. Highly Recommended !