I've made two visits to Seton Highland Lakes in the four years I've lived here and they were as…read moreopposite as you can get. The first one was the ER. While watching TV at home around 10 p.m. I became weak, dizzy and slightly disoriented. It was a new thing for me and I was scared. I called my daughter and she took me to the ER. They were appropriately friendly - pleasant, but business-like. Reassuring. They discovered that my potassium was quite low, causing my problem. It was quickly corrected with four very large potassium pills. The second visit was the imaging center for a stress test. Just briefly, here are the pros of the bad experience: the cafeteria is excellent. Here are the cons: The imaging center is overcrowded and freezing. The waiting room was windowless and small. I was not given any info explaining what was going to happen. When I asked what the chemical stress test was like, I was told it takes three hours and that some people get sick and vomit. The people administering the test told me at least five times they were very busy. All in all, I found it to be unprofessional, sloppy and unfriendly. There are lots of other imaging centers in the area if you don't mind driving that are far superior.

Been to the ER 3 times in the past month, twice bringing other people for cardiac events and once…read morefor avulsions on my forearms. They have been just fine.

The phone system at this clinic has not worked in a month. Usually when I dial 325-248-2000 there…read moreis only a busy signal. The only way to make an appointment is to go to the clinic and walk in but that is dangerous during CoVid19

This entire company is horrible. The operator hangs up on you when you have a need. They don't pass…read moreon messages to doctors. The supervisors tell you, they don't care if you get help or not. The hospital tells you it's not their problem to treat you.

The Specialty Clinic is my go-to for almost all of my appointments. The front desk receptionists…read moreare always friendly, welcoming, and genuinely helpful. If they don't have the answer to a question, they'll make sure to find someone who does. Like any doctor's office, appointments can occasionally run behind schedule. That's just the nature of healthcare. What I appreciate is that the staff acknowledges the delay, apologizes when necessary, and does their best to get patients back as quickly as possible. One of the biggest conveniences is having so many services in one location. My OB-GYN is here, and if I need a sleep study, I can simply go downstairs to schedule it. Iron infusions are available on the third floor, orthopedics is on the first floor if my joints are bothering me, and the lab is right there for blood work. It makes coordinating my healthcare so much easier. So far, I haven't had a single negative experience. From the receptionists to the lab staff and CMAs, everyone has treated me with kindness and genuinely seems to care about making each visit a positive one. Having a clinic where you feel well taken care of makes all the difference, and this has consistently been my experience here.

Marble Falls speciality clinic are nice and professional we haven't had any complaints towards…read morechecking in or any nurses or doctors. Wish they had specialist Urologist or infectious diseases in marble Falls.

Surprised at the fact that the Urgent Care had closed I wondered what to do without going to the…read moreemergency room! Corner Drug recommended, the new {7 month}, Mid Coast Well Care up the road. I will choose this place every time from now on. The ladies, Karen, Kristy and Misty where friendly and concerned. They managed the Well Care wonderfully and professionally. Doctor Pacasange was efficient and called in the prescription as needed. She was concerned enough to have me call her if my situation didn't improve in a couple days. Well, I got better and I am so very happy Llano has Mid Coast Well Care now.

I used to think this was a good place now I am not so sure every time I call there I can't talk to…read moremy doctor oh wait, that's a lie I got to talk to her once before her grandfather got sick, excuse me, Sis, or after he got sick and then may he rest in peace, he passed away and she hadn't leave. Yes, I understand all that but ever since now. I am unable to get ahold of her. I'm out of my diabetic medication and every time I call there. I get a nasty reception it. I don't know what's going on over there, it's terrible now.

Dr. Howell is a good doctor that has the experience and can take care of his patients. He has…read morehelped me through my diabetes and has shown concern every time I go to him. I like that he doesn't accept insurance because that lowers the bills he charges. I am satisfied with the service and the price. I wish there were more doctor offices like his.

From the owner: Adult and Pediatric medical care Board Certified Doctor in…read moreFamily Medicine We take care of almost all your medical needs including: Injuries & Lacerations Asthma & Allergies Ear & Sinus Infections

I was born the son of a sharecropper . . …read more No, wait. I was born the grandson of migrant workers in this very hospital during its first full year of operation. I won't say which year although my age will come to play a factor in this narrative. I brought my mom here for a surgical procedure. Originally scheduled for a 1:15 PM admission, our time was moved earlier to 12:30. Great for her since she was to fast after midnight. She was in a pre-operation bed and all hooked up by 12:45 by the amazing nurses Emily and Cathy. Their bedside manner made for a great initial experience. But then we wait. We wait. And we wait. In the meantime arrives a CRNA who shall go nameless. He has jokes. So does my mom. They banter back and forth some. Then suddenly he refers to me as a millennial. I guess I am to be flattered since I turn 50 this year, but he didn't use the term "millennial" in a great way. He then starts to tell me about putting people to sleep and how he also knows the sleeper hold which he uses occasionally, in special cases. Ok, dude. I then ask where is the waiting room for later. He says, "Do you know where the ICU is?" I say that I don't. He says here let me show you. So he takes me out into the hall and points in its direction. I acknowledge and he brings me back into Pre-Op. Then he says loudly to my mom, "I just showed him how to take care of himself." Thanks, dude, for showing me in 3 minutes what 30 years of military and government service couldn't. He was the highlight of the visit. The doctor finally showed up at 3 and my mom's procedure began at 4. After recovery she was out the doors at 6. That long wait and the longer than normal fast has affected her life recovery time (she is a very tiny lady) and she is finally getting better on Day 2. While my mom and I waited, we weren't looked in on very much. We just saw people coming in for surgery and headed on to surgery all around us, getting a little more attention. We were a little frustrated by the time the surgical team arrived, one of whom told us that surgery is "a living, breathing thing." That's nice. Well, so are your patients. I understand that doctors can run late, but this was a bit much. Although Emily and Cathy gave us a great start, some of the subsequent personalities were lacking. Maybe I was biased because my mom was frustrated and worried as time went on, which also affected my patience. Hopefully it will be a long time before having to come back here for anything. I am thankful, though, for the staff and the work they do. This just wasn't a great experience.

We're not from the area, so I was nervous about taking my 18-month-old to the ER for a dislocated…read moreelbow. We called two ERs beforehand--this one was immediately kind, reassuring, and let us know there was no one else in the ER waiting room at the time. From the moment we arrived, the experience was excellent. Check-in was smooth, and we were taken back in under 10 minutes. The staff was incredibly kind, and within another 10 minutes, the nurse practitioner had already treated my son. X-rays were done quickly (impressive with a wiggly toddler), and results came back in about 30 minutes. By then, my son had fallen asleep, and the staff went out of their way to be quiet and accommodating--whispering, dimming the lights, and even letting us stay in the room so he could rest. When we were ready to leave, checkout was quick and friendly. Within two hours, my son was back to normal and running around. He was even able to be a ring bearer that evening with no issues! Hopefully you never need an ER, but if you do--especially with a child--I highly recommend this one.

The Shepperd Medical Clinc has always been really good to help my family and we enjoy catching up…read moreat our visits and see the familiar faces. Dr. Robbinson is a really neat Dr. once you get to know him he's a very interesting person. The office really takes you back with the retro decor. It's an over all great experience.

I was at Advent Health Rollins Brook for out patient surgery. I was treated with respect and care,…read moremy wife was also treated the same. The nursing staff was able to put me at easy. I would like to give my thanks to Tamera, Mindy Brandy and Laren. Thank you Carlton Brady

The team at the wound clinic is top notch! I had almost lost all hope before I started going to the…read moreclinic. I thought I was going to need surgery for a very bad pressure wound on my sacrum. It was BAD. I had been battling with it for over a year and felt like I was losing the battle. With the appropriate treatment it took just a few months for it to heal. These people are miracle workers and I truly oh my life to them. Thank you all so much for putting me back on track to a healthy wound free life!

I just called to ask if they have nurse practitioners there, and the receptionist Michelle was so…read morerude. I wanted to become a patient, but she asked me why. I told her that was an odd question. She got upset, I said that wasn't nice and she told me to go somewhere else. Wow!!