Been to the ER 3 times in the past month, twice bringing other people for cardiac events and once…read morefor avulsions on my forearms. They have been just fine.

We were looking to get my child started with therapy here because it's closer to home. However, the…read morewoman who called me was extremely condescending and passive aggressive. she had zero knowledge of insurance policies and billing. She was unable to answer any questions to clarify. When I asked to speak to to someone else or have her email her explanation - by the way she was quoting me almost $900 a week for a one hour session AFTER INSURANCE - she told me she didn't like my tone and hung up on me. I immediately reached out to my child's pediatrician and was informed her quote was insanely high - and they've had complaints about this location's staff before. We have asked to be moved away from the Ascension Seton/ Dell fanily as this is not the first time we've been misquoted. I recommend going somewhere that treats you like a person, not a number - like Texas Children's Hospital.

The phone system at this clinic has not worked in a month. Usually when I dial 325-248-2000 there…read moreis only a busy signal. The only way to make an appointment is to go to the clinic and walk in but that is dangerous during CoVid19

Joke of an establishment. If everyone ran their business like this they would be sued. Front desk…read morehas no clue what their "doctors" provide but will still schedule an appointment and take payment to tell you they won't be able to diagnose your symptoms.

This facility is disorganized, and I've experienced issues with inaccurate insurance billing. Both…read morethe GI and GYN departments seem poorly managed, and the costs are significantly higher than other offices I've visited that offer more experienced staff and higher-quality care. Additionally, the environment is not well-maintained and has an unpleasant odor. I would recommend considering other options unless it's an emergency and no alternatives are available.

arrived for appt (emerg consult) at marble falls clinic after e check in but appt had been canx…read morew/o notice. 3d appt canx w/o notice, Elizabeth L. had only excuses, and decided to intimidate us with security to the point of bringing my wife to tears. This is totally unacceptable.

I used to think this was a good place now I am not so sure every time I call there I can't talk to…read moremy doctor oh wait, that's a lie I got to talk to her once before her grandfather got sick, excuse me, Sis, or after he got sick and then may he rest in peace, he passed away and she hadn't leave. Yes, I understand all that but ever since now. I am unable to get ahold of her. I'm out of my diabetic medication and every time I call there. I get a nasty reception it. I don't know what's going on over there, it's terrible now.

Surprised at the fact that the Urgent Care had closed I wondered what to do without going to the…read moreemergency room! Corner Drug recommended, the new {7 month}, Mid Coast Well Care up the road. I will choose this place every time from now on. The ladies, Karen, Kristy and Misty where friendly and concerned. They managed the Well Care wonderfully and professionally. Doctor Pacasange was efficient and called in the prescription as needed. She was concerned enough to have me call her if my situation didn't improve in a couple days. Well, I got better and I am so very happy Llano has Mid Coast Well Care now.

Dr. Howell is a good doctor that has the experience and can take care of his patients. He has…read morehelped me through my diabetes and has shown concern every time I go to him. I like that he doesn't accept insurance because that lowers the bills he charges. I am satisfied with the service and the price. I wish there were more doctor offices like his.

From the owner: Adult and Pediatric medical care Board Certified Doctor in…read moreFamily Medicine We take care of almost all your medical needs including: Injuries & Lacerations Asthma & Allergies Ear & Sinus Infections

We're not from the area, so I was nervous about taking my 18-month-old to the ER for a dislocated…read moreelbow. We called two ERs beforehand--this one was immediately kind, reassuring, and let us know there was no one else in the ER waiting room at the time. From the moment we arrived, the experience was excellent. Check-in was smooth, and we were taken back in under 10 minutes. The staff was incredibly kind, and within another 10 minutes, the nurse practitioner had already treated my son. X-rays were done quickly (impressive with a wiggly toddler), and results came back in about 30 minutes. By then, my son had fallen asleep, and the staff went out of their way to be quiet and accommodating--whispering, dimming the lights, and even letting us stay in the room so he could rest. When we were ready to leave, checkout was quick and friendly. Within two hours, my son was back to normal and running around. He was even able to be a ring bearer that evening with no issues! Hopefully you never need an ER, but if you do--especially with a child--I highly recommend this one.

The care was great. Never received a bill. Received an email with a balance due but no detail. I…read morecalled the main number and was connected to a robot that sent me in circles, no one to talk to. Why is it impossible to get a detailed bill of what is owed. Tried the patient portal, same baloney.

The Shepperd Medical Clinc has always been really good to help my family and we enjoy catching up…read moreat our visits and see the familiar faces. Dr. Robbinson is a really neat Dr. once you get to know him he's a very interesting person. The office really takes you back with the retro decor. It's an over all great experience.

I was at Advent Health Rollins Brook for out patient surgery. I was treated with respect and care,…read moremy wife was also treated the same. The nursing staff was able to put me at easy. I would like to give my thanks to Tamera, Mindy Brandy and Laren. Thank you Carlton Brady

The team at the wound clinic is top notch! I had almost lost all hope before I started going to the…read moreclinic. I thought I was going to need surgery for a very bad pressure wound on my sacrum. It was BAD. I had been battling with it for over a year and felt like I was losing the battle. With the appropriate treatment it took just a few months for it to heal. These people are miracle workers and I truly oh my life to them. Thank you all so much for putting me back on track to a healthy wound free life!

I just called to ask if they have nurse practitioners there, and the receptionist Michelle was so…read morerude. I wanted to become a patient, but she asked me why. I told her that was an odd question. She got upset, I said that wasn't nice and she told me to go somewhere else. Wow!!