When we moved from Trabuco Canyon to Huntington Beach a few months ago to be closer to the…read moregrandkids, I needed to find two things a donut shop or bakery that made fresh banana nut muffins and a good bike shop to help me maintain the family's bikes. I found the muffins and donuts, but it took a little longer to find a great bike shop. I stopped by several of them in the Huntington Beach area and I found one that has a real passion for the customer, Huntington Beach Cycles on Atlanta. They recently had to make a tough decision. They got so backed up with service work they needed to lock the doors to focus on repairs which created no bike sales or parts sales for the few days they had to close. I know it's tough on some of us that had bikes in behind closed doors, but I respect a business owner to keep his commitment to service and repair the bikes that he had taken in and focus on his service. During the last several weeks they lost a technician and that put some extra workload on the rest of the staff. Mike did a great job servicing our bikes. I also noticed that the owner of the shop, Kevin, has an outstanding relationship with his team and they all share his passion for the customer. I encourage you to check these guys out or anything you might need for your bike or trike. Mark Petty

I really don't want to write a negative review but my experience was not great. We've had our bikes…read moreserviced here before. I remember going in our 1st time when it was first opened with different owners. They were fantastic & made me feel comfortable. They were not intimidating and the service went great. We took our bikes there a 2nd time, I don't know who the owner was at the time, and everything was fine. This is our 3rd time taking our bikes for service there. This time our experience was not the same under the current ownership. No shade to the owner. He was very nice & pleasant. I'm glad to see a lot of good reviews but that was not my experience. We dropped off our mountain non-e bikes for general service as they weren't running great at the end of the week. He mentioned that they'd be looked at the following Tuesday with an estimate (week 1). He mentioned that it'd be possible to adjust recommended repairs to suit our budget. Great! No problem. Very considerate suggestion. But we didn't hear from him on Tuesday or any day that 1st week. We tried calling a couple times that week but no answer. We tried stopping by at 11 (posted opening time was 10) and there was a note on the door they open at noon. We stopped by another day & it seems there was a family emergency so he'd get to us the 2nd week. We got busy and another week rolled around and a 2nd Tuesday with no news on the repair estimate. We called a couple times the 2nd week & there was no answer. We stopped by around 4:30 and it was closed (posted closing time was 6). We called again that weekend & he said his tech would come in the next Tuesday, the 3rd week, to look at the bikes. At this point, the bikes are sitting in the shop for 2 full weeks going on a 3rd before anyone even looks at them for an estimate. This does not inspire confidence that the bikes would even be done that 3rd week. While maybe they would have finally been repaired in the 3rd week, we decided cut our losses & take our bikes elsewhere. I truly hope this business succeeds, but we're probably not going to go back.

I have been here for all my bicycle repairs and services. The staff is always friendly and quick…read more Fix take about 30 min or less . Reasonable prices and quick turn around ... I will continue to come here. Highly recommend.

It looks like the business is done - KAPUT! (out of business) I rode by the other day, and there…read moreis a curtain covering the storefront. Sad to see the store close, as it was a convenient place for parts and tune-ups. All the best Eric...

Colton real well. He was super helpful and everything ran smoothly. Definitely deserves a raiseread more

Terrible experience and customer service. We were loyal customers for years and in March of this…read moreyear experienced a front desk girl who denied us and several in our group bikes - which were reserved. I will never recommend your location again and this girl should not be working in any customer facing role. We ended up going across the street for newer bikes, longer rental times and less money!

Travis is awesome! I have 2 e-bikes of my own for me and my wife but had 4 friends come down for…read morethe weekend so I rented some for them. Travis delivered them to my house and picked them up that evening which made it incredibly convenient. The bikes were top of the line and in great shape. Excellent bikes and service, totally recommend them!

The best spot to rent bikes and Surf and Boogie boards here. My girlfriend and I rented both Boogie…read moreand Bikes rentals here during the summer time. Prices are good, and they charge you by how many hours you want to rent their products. Love the service and the people here.

We came to Huntington Beach and wanted to rent e-bikes to ride along the beach. We found this…read morelocation and decided to give it a try. We rented two e-bikes for a few hours since we arrived close to closing time, and honestly, a few hours was just enough time to enjoy the ride and see a good portion of the beach. The staff was very friendly, and the entire process was quick and easy. When you arrive, you fill out the required information on a tablet, and then they explain how to use the e-bike and give you instructions before you head out. Adults were not required to wear helmets, but helmets are required for younger riders, and they provide and properly fit the helmets. The location is also really convenient because it's very close to the beach. It didn't take long at all to get from the rental location to the beach, so we were able to maximize our time riding and enjoying the area. Overall, it was a great experience. The staff was friendly, the process was easy, and renting the e-bikes was a fun way to see Huntington Beach, especially when you're short on time. I would definitely recommend this place if you want an easy and enjoyable way to explore the beach.

Fantastic local bike shop. They have a great product line of e bikes and regular…read more No pressure/informative sales. We just bought 2 HBBC and can't wait to get out on them. Thanks for the great service Jason!

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

They are super nice and chill. Always go there when my kids want to ride a bike at the beach.read more

I took a new bicycle seat in to have it refitted onto my bike. I thought I would have to leave it…read morethere for a day to get worked on. To my surprise, I had it done immediately! An employee named Nick took care of the issue lickity split! Really friendly and professional. Thanks again Nick and Jax! I will definitely refer you and come back when I need more work.

Got my bike there last year. It's a trek model and had a few issues. Had it checked out with a gear…read morechange problem. Figured out what I needed.

Always have a ride ready. Salesman Nick is just an awesome dude. Thanks for taking care of us Nick!read more

I went today Saturday ask about a e-bike for 2 told there was one and they would hold was there 30…read moremin later someone else gave it away ruined my Saturday with my date. Thank you hope you don't do this to others

I came into Rad with a bike that was genuinely dangerous to ride because the throttle had been…read morestuck since the Fourth of July. It was a Saturday, about 10 minutes before closing, and there weren't any service advisors available. JT went above and beyond. Instead of telling me to come back another day, he found a replacement throttle from a bike that was already in service and installed it for me right there in the showroom. That level of customer service is incredibly rare these days. JT turned what could have been a frustrating and unsafe situation into a great experience. Absolute legend. Highly recommend!

So we bought a bike from Rad in 2019, when they didn't have a store here in California We loved…read morethem on Catalina and had to have one. Ours finally started to give out in 2024ish/ 2025. A daily commuter but she was a sturdy gal and she was well maintained. They said we needed 300 in work to fix her. We chose to go with getting a new one. What a MISTAKE!!! Don't get me wrong as the phrase goes. I love the customer service here. The employees are all easygoing and helpful. And it was fun to choose a new bike. (Duh duh duh) It has given us so many problems, so many! Rad customer service is quite good they even picked it up a couple times and sent us tires. It truly has been a true LEMON of a bike. But they should have just given us a new bike. The time spent on repairs was not worth it. Guess what we haven't been able to ride it! The battery area was defective. Luckily,the battery acted weird instead of catching on fire. But they only sent us one piece! Not a replacement battery!!!!!! And it's quite sad that we have a bike that has been sitting for so long and not able to use it.

Scott is the manager over there. I had a few refurbished bike batteries that needed replacing and…read moreScott totally hooked me up. He completely went out of his way to help me. You just don't see that kind of service these days. Big thank you.

Our experience was very disappointing. We visited with the intention of purchasing three bikes and…read morespent approximately 30 minutes in the store without being acknowledged by any staff member. While I understand employees were busy assisting other customers, a simple greeting or acknowledgment would have gone a long way. During our time there, customers who arrived after us appeared to receive assistance first, particularly those interested in electric bikes. We continued to wait patiently and did not make an issue of it. Eventually, as an employee walked by, I politely asked a very simple question, whether the store offered delivery services. Rather than briefly answering or directing us to someone who could help, he responded, "I'm busy with another customer right now," without making eye contact. The interaction made us feel like an inconvenience The question would have helped us determine whether we were ready to move forward with purchasing. A little acknowledgment and basic customer service would have made a significant difference. Based on this experience, we will be taking our business elsewhere and would not return.