I was greeted by a helpful team of experts. They looked over my bikes, gave me a quote and I left with one bike repaired within minutes and next day got a call the other bike was complete. Definitely impressed me. I will be back. I would definitely recommend Bicycle Discovery to my friends. read more

I learned about Bicycle Discovery by searching for In Store Locations of a specific bike on Electra Bikes. With so many things being able to purchase online these days & most bike shops transitioning to Electric Bikes, I was glad to find a local small business bike shop that I could see & test ride bikes and ask questions from bicycle experts! I wanted a cruiser with multiple gears that could handle flat rides & hills, be light enough that I could carry up stairs, & support a front basket or back rack. David helped me out tonight & he was truly such a help, spending around 1 hour with me pulling the two bikes I was looking at for me to test ride, answering questions, & looking parts up. David gave shared so much knowledge & pros/cons about each of the two bikes. I ended up purchasing the Electra Loft 7D Step Thru in a beautiful "sangria" color, yay! The bike was priced the same online shops I had seen when doing my research prior, so I was so happy to support a small business and have my bike ready to go (built)! I bought a back rack too & learned about MIK rack/basket technology for locking a basket onto a rack. Since I bought the back rack there, they offered to install it, which was great! I would have figured out how to install it, but I knew the experts would get it right & much faster than myself! After purchasing, I found out that a bike purchase at Bicycle Discovery comes with 2 tune ups in the first year of ownership, which they list as a $200 value. I will definitely be using the tune ups! Parking in the small shopping plaza was plentiful on a Saturday evening & the shop was easy to find. Thank you David for all of the help, patience as I made my decision, & expertise!!! read more

I brought my rim/tire in to have a tube replaced and was told it would be ready by the end of the day. Unfortunately, I never received a call letting me know it was ready for pickup. When I picked it up, I also noticed the rim was bent. It's just a basic beach cruiser, so I'm not too concerned about it, but it was still something I noticed. The biggest issue was probably the communication--when I called to ask if my rim/tire was ready, the guy who answered didn't even say hello . Overall, the tube replacement was taken care of, but better communication and a little more attention to the rim/tire condition would definitely improve the experience. read more

Great service 100/10 Needed a headset and crank arms replaced I drive out of my way to come here read more

Bicycle Discovery - Bikes Near Me - Fountain Valley, California

From the moment I called this bike shop, I was treated rudely. The person on the phone didn't seem interested in helping or listening to what I needed. When I arrived, the experience wasn't any better. The staff came across as disrespectful and made me feel like my business wasn't appreciated. On top of that, I found their repair prices to be much higher than I expected. Between the poor customer service and the expensive repairs, I left very disappointed. Based on my experience, I wouldn't recommend this bike shop to others. I hope they improve the way they treat customers in the future. read more

I've gone to this location, maybe five times over the past 10 years but wanted to leave a review this time. I was trying to shop local for an E bike that would fit my family's needs so I thought of this place first because I had originally bought a beach cruiser and had a couple of tune ups done on that same bike. All of my experiences had been positive and that's why I went back. This time I wanted to mention the integrity and expertise of one of the workers there. After explaining my needs and wants he ended up mentioning a different type of bike that they didn't sell. I did research into the bike both the original one he said and dupes they have online and it looks like that one will fit my family's needs. I appreciate his integrity, professionalism and expertise in giving me the full round of options. read more

Our experience at Bicycle Discovery was excellent! From the moment we stepped into the store we were warmly greeted. Toren was extremely patient as my daughter looked at all her options for bikes. The price was fair and it includes two free tune ups within the first year of ownership. My daughter was definitely happy to leave with a brand new bike that she picked out herself after loving everything about it. Thank you Bicycle Discovery for a wonderful bike shopping experience. read more

WARNING: DONT GO HERE UNLESS YOU WANT TO BE RIPPED OFF AND TREATED LIKE GARBAGE I've never left a review for a place before nor have I ever really had the desire to. That being said, I've never in my life felt so disrespected in a retail environment where customer service should be a core value. I came in to see if something could be done about a flat tire / hole in my tire. The service tech was incredibly rude and condescending, acting as if I committed a crime by making him do his job. The whole time he looked at the bike he was telling me how he should've turned me away because of how my ebike is setup. Well then all you had to do was nicely turn me away. Finally he calls another service tech over who seemed much nicer and agreed to do the job. The cost for putting a $20 tube in the tire was $100 which to me is kinda outrageous and I also saw much lower prices advertised elsewhere after the fact. Had I not been so taken aback and surprised from this guys behavior I would have just walked out the door. At least now I know to never come back to this place. read more

One bad apple can rot the crate. OLD Dave ( not the younger Dave) in the service department is rude, condescending and, quite honestly no where near as good of a bike mechanic as he thinks he is. I have been a good customer for over a year since moving here from Tahoe. The efforts of the good staff here get obliterated by "Grumpy Old Dave" and his rude manners, condescending attitude and comments as well as his refusal to take responsibility for his mistakes. I did my very best to avoid OG Dave and continue to be a good patron, but after at least 4 awful interactions with OG, and other staff having to approach me and apologize for him... well, I need to go elsewhere. read more

This is a great, looking local full service, bike shop with plenty of bike options. Customer service was top notch! David showed me a couple of bikes according to my asking and paid attention to my height to make sure I was getting a bike that would I would be comfortable on. They have awesome bikes and yes they have some e-bikes! Come support this local shop. These guys are knowledgeable and can fix anything! read more

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I had came in the other day to browse through some of their road bicycle options. I saw that they were selling vintage 2005 Trek Madones for like 2500 USD. The worst part was the guy showing me around spoke to me for less than a minute and twice I could hear him saying "I'm not really a road bicycle guy, more a mountain bicycle guy". I have no idea why these off the cuff remarks are being presented when it has nothing to do with what I'm here for. I have come here several times in the past for parts and accessories and the staff has always been snobby and condescending, especially the old boomers who I suspect are borderline racists. It's not a good sign when walking into the establishment when you are the most polite and courteous person there. Picture this: It's a Saturday afternoon and the parking lot is empty. Why are you morons still in business? read more

These guys were awesome. Got me to write my first yelp review. Was looking for new pedals and they put them on my bike in less than a minute and helped me put the bike back in my car. 10/10 experience told all the homies to go get their bike fixed there. read more

Toren and Dave R dis an incredible job I appreciate it so much ! They went out of thMeir way to make sure my bike got moving safely again and in good time read more

Was looking to get back into biking after 10+ years off and was pleasantly surprised by the amazing customer service I got here. George was incredibly helpful. He showed me different types of bikes for the riding I was considering, and also took the time to help me with finding the best accessories such as helmets, lights, etc. I didn't feel rushed at all or pressured to buy anything, nor did it feel like he was just trying to make a sale. I decided on a new bike, front/rear lights, helmet and a pump for a reasonable price. Thanks George for all of your help! 11/10 service. read more

Good bike shop. Been going to them for bikes & repairs since 1991 (bought 3 bikes from them over the years). Knowledgeable guys there. Lots of bikes & bike stuff. read more

I dropped by today on my way home from a walk on the beach. I am in the initial stages of considering a new bicycle. But it has been many years since my last purchase. Charles was knowledgeable, kind, helpful, and very patient. I test road three bicycles and he provided an immense amount of information on each, including the pros and cons for my particular situation. I would highly recommend this shop for the customer service, selection, and value. I will likely be back for a purchase but today I was just exploring. read more

Great place to buy and support local businesses. They are friendly and helpful. Tube and got my bike fixed here. Buying from Amazon will not get you extra or needed help. read more

I wanted to learn more about electric bikes so I decided to visit Bicycle Discovery. I met one of the workers there and he treated me like I was bothering him and imposing on his time even though the place was empty. I left there feeling really sad and disappointed especially because I wanted to get an e-bike. Asking him any questions seemed like a chore. I will not return. Please treat people better. read more

I came in to get my old bike a total uplift and get it to 100% working, after being in the shop for 2 months, they said it was ready to pick up, $600 dollars later i started riding the bike (maybe 5 miles max) and the crank fell off, supposedly they "didn't replace it" and it was "loosened?". thankfully they fixed it on the spot with no extra charge and it started to work again- up until i tried shifting into first gear where they said "oh that's normal" but was indeed not normal. read more

My wife wanted to tune up her bicycle that has been hanging in our garage for the last 40 years before giving it to our 8-year-old granddaughter. Took it to Bicycle Discovery this morning. Desiree greeted us and assured us that it could be fine-tuned by their service department. We were prepared to leave it there for up to two weeks. Dave put it up on a rack right away and started to check it, lubricate and tighten various parts. He then told my wife that the bike was in working condition and did not require any additional work. We were told that the service was free when I asked for the bill. I was totally and pleasantly surprised that a neighbor business still takes care of their customers so quickly and at no charge in our case. This just does not happen in this day and age. We ended up purchasing several accessories based on Desiree's recommendation. Thank you to the helpful staff at Bicycle Discovery. Our granddaughter thanks you too. read more

Bicycle Discovery - Bikes Near Me - Fountain Valley, California

Lost 10+ year customer. I've spent $10k at this store buying bikes for my entire family unfortunately new management is terrible. Starting from the very top with the store manager "George". The immediate answer was "can't help you" to find tires for a bike I purchased there since I had forgotten the tire size. REALLY? I get it, but to not even try? Repeated "nope can't help you buddy". Terrible. Wish "John" the previous manager was still there. read more

If you need actual professional support for your bike, this is the place. I started a unique project and ran into a problem. No other shops could help, but Dave had the knowledge and willingness to take on the project. He nailed it, and now I have a sweet ride. A really good bike mechanic is difficult to find. See Dave at Bicycle Discovery. read more

Bicycle Discovery - High end cranks on my cruiser. - Bikes Near Me - Fountain Valley, California

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As an avid cyclist at various times in my life, my first encounter with Bicycle Discovery was a happy coincidence. I had intended to go to a well known Specialist Retail Chain, and had come upon by accident. After being ignored by the Specialty Chain, I left there discouraged, and on a whim stopped into Bicycle Discovery. (BD) I was greeted warmly, and after being shown a variety of bicycles by a genuinely warm and friendly sales person, I left with a good idea of the kind of bike I wanted. Initially, I had walked in thinking I wanted a mountain bike. Rather than pressuring me the BD, took the time to demonstrate the differences between road, mountain and hybrid style bikes, tgeirvride characteristics, pros and cons for each type as well as good, better, and best options. I returned the nextvday and bought their top of the line hybrid. Fast forward 25 years, I returned to BD, and was delighted to see that they were still in bus, and thriving whereas the Specialty store had gone out of business, most likely a victim of their arrogance and poor service. Not only is BD a great service resource, their repair prices range about 20-40 percent less than comporable prices from Cista Mesa, and Newport Beach Bicycle shops. Bicycle Discovery has earned my loyalty. Their wide selection of standard and eBikes, along with terrific service, many done on the the spot without having to leave it for pickup the next day, make this my go-to resource for all my Bicycle needs. From sales and service to accessories, Bicycle Discovery is a real find. Discover it for yourself and you'll become a lifelong customer. They get my highest rating and recommendation! read more

Bicycle Discovery - BICYCLE DISCOVERY IS A REAL FIND! - Bikes Near Me - Fountain Valley, California

This shop is great from the selection to the service. My wife and I came in today to purchase E-bikes for the both of us. Dave an associate of the store helped us out, he was very patient with us as we had many questions. He took his time and answered all of our questions and he also said that if we had any future questions to call in and ask for him. We ended up buying 2 E-bikes, helmets, locks, a bike rack for my truck. It was a pleasant experience overall and highly recommend this shop to purchase a bike from. I definitely will be recommending them to all our friends and family. Thank you Dave and the rest of the Bicycle Discovery crew for helping us out. read more

I had them fix my bike and they did almost fucking nothing. they charged me a lot of money for nothing. worst service ever. never going back there again. read more

Everyone there is moody. Saw these people reply to someone else about David not working with them in a couple days, and When I arrive, (9 months after the review) David is there and calls some stuff on my bike a knockoff. Everyone there is depressed, moody, and has a bad attitude. Guy said that it would've been ready today, and when we give them a call they say they haven't even started on it. They even give us a remark and say that they would've called us when they were done. $55 to refill my bike with mineral oil, so price is a little bit high but whatever. Please don't come here as nobody wants to help you. The old guy even had a bit of attitude. Family owned business with not a care in a world. 0 star experience and looking forward to never coming back. read more

HOW IS THIS PLACE STILL OPEN You walk in and everyone here is miserable, they just stare at you and are not welcoming to their guests when entering. Looks like it's family owned and everyone here is just not happy to be there. Don't waste your money here, take it somewhere else that will be glad to service you. This store makes you feel like they're the customers and you're here to provide them a service. read more

Been going here for all my bike needs, great selection! They have lots of parts for all your bike needs. read more

Bicycle Discovery - Large selections of Electras. - Bikes Near Me - Fountain Valley, California

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Went in for a couple of bike tires and tubes. The owner "John" is just a money hungry, rude, horrible customer service skills, old fart! I recommend HB Cycles for all your bicycle needs. read more

We came in for a last minute tube change helped us immediately very friendly we were out of their in about 35 minutes! Highly recommend this place! read more

Salesman Sean gives the place a negative atmosphere. While I was buying a bike I asked him if he owned the place and he said he used to own a couple other bike shops and "kicked the owner of Bicycle Discovery's ass". Sean also said he just got tired of the stress and closed his shops and went to work here (Bicycle Discovery). Sean wasn't finished either. It was a Saturday and then complained that "pretty soon a crowd of people are going to come (to Bicycle Discovery) and ask to see everything and not buy anything". I did buy a bike for my wife while we were there but I don't plan on returning because it's just not a relaxing atmosphere read more

I have been shopping/servicing our family bicycles here for years! Bought my daughter's first bikes here. They are now 25&28, and I still recommend this store! Well done read more

THE place to go to for someone to quickly fix your bike. Affordable repairs, always seeing sales going on. Everyone here is very knowledgeable. Thank you Paul!! read more

This bike shop is fantastic , we are officially life long customers now . We have been coming here over the years for small repairs , as it is super close to where we live . Recently one of our e bikes was wrecked pretty badly . The place where I purchased the e bike was not helpful at all , couldn't even get a return call . Brought the bike to the shop , Dave R and his team went above and beyond to help . Dave himself went to the factory to pick up the part needed , as he didn't get a return call either . They fixed the bike , were fair in pricing and communicated with us through the process .Local shop , and great people . Highly highly recommend. read more

I took my bike there for a repair. They looked it over for about 10 minutes but couldn't duplicate the problem so they didn't charge me anything. I appreciate their honesty. Another bike shop charged $20 to look at it without fixing the issue. read more

I bought 2 bikes last year, but prior to that we tried them out. The female associate made a comment after my husband took off, Like I hope he comes back. SMH! I recently returned and got the same negative vibe. I won't be returning. They just come off unhappy. Maybe the owner is difficult or it's ran by unhappy family members. read more

On the way to an epic ride these cool guys hooked me up with some free air. The have a bunch of different kinds of bikes. Ill start here when I get my next bike. read more

Bicycle Discovery - Sales floor. - Bikes Near Me - Fountain Valley, California

I was quoted labor plus part; John called back a few days later, price for part went up 4x (sic!) to $170. I looked it up myself, cost of recommended part was $30; I wrote back and John said "his mistake", will revert; at the end he added $40 extra cost and $15 "shipping" for an off-the-shelf BB86 part. Desiree said that they are "not familiar with this type of bike". Just feel betrayed by these people, very dishonest folks there. read more

Been meaning to write this review for a month now. THANK YOU BICYCLE DISCOVERY! My husband purchased us bikes for Christmas and put a baby seat on mine for our toddler. He also purchased our daughter a helmet from here and we've ridden over 30 miles as a family already. He put a down payment on a bike in September of 2020 only for the other company he paid to push back his pick up date TWICE so by December of 2021 we happened inside Bicycle Discovery and what do you know, they had the NEWER version of the bike he ordered and the perfect bike for me and the baby. He purchased a black Trek dual sport 4 2021 and he bought me a sky blue Electra 7 speed cruiser! We are getting every penny out of these items and super grateful to ride as a family. He was able to get his down payment back and be done waiting for a bike!! read more

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I had a wonderful experience here all thanks to Desiree! She was so kind, understanding, and patient despite how busy she was...she was literally being pulled all over the place! LOL. Her customer service was seriously above par for the situation she was put in though, so special shout out to her! Came here because, like everyone, I wanted a bike. It was really busy and they only had about 2-3 workers there so I didn't mind that I wasn't immediately acknowledged. I got the bike I wanted on a really good deal, so I am extremely happy about that. Also, accessory pieces are 10% off when you purchase a bike; got a rattan bike basket, bell, and lock along with my bike and I am extremely pleased with my purchase. read more