Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

Casey Moving is an excellent family company with great rates, prompt service and clean facilities…read more The owner called me to discuss my storage needs and made me comfortable leaving my belongings with them.

Amazing service from Donnie I would highly recommend this storage place. Fast and has plenty of…read morespace.

came in to transfer over my auto pay and ask for a bigger storage. Donnie helped me, over all great…read moreexperience very informative trying to get me the best price and accommodations to moving process was excellent. highly recommend arco to anyone!

So happy on every level with this storage facility and I would recommend this business to anyone…read more Whether it be the customer service, the security or the PRICE this business is five star in my book.

My husband and his family have had a great experience with this business and it's management. They…read moreneeded to clean out a storage unit of his father's after his death and the owner worked with them from a distance (we across the country) to get everything secured and make sure they had the necessary access. Nothing but great things to say from his dealings with this business!!!

Great service with a quick and easy account setup. Pricing found to be competitive! Recommend.read more

Customer Service needs improvement as well as professionalism…read more The rental fees are outrageous and there are increases every 6 months. Specifically was told by the current manager that everywhere will increase their rates every 6 months but MANY local locations within the same city limits lock you in for a year. Luckily I was able to get MORE space to store my things at half the price than I was paying at MVMS. When I called and spoke to the manager about this increase in the beginning of May, she was very snarky with me and said, "well they will get you in at a good rate and maybe you get locked in for a year, but what happens after the year?" I can see where she would think this because that is how the new "company policy" works at Storage Pro. However, this is not common practice jut because Storage Pro chooses to do business this way. This also wasn't how the location was run before Storage Pro took over. I am POSITIVE that this is why so many units are empty. I have gone every weekend and some days during the week to work on moving out of my units and every time I am there, there's another customer with a uhaul emptying out their unit. I have had the opportunity to speak to a few of them and each person said they were getting out and moving to a new facility due to the increases. In addition to other customers, I had to rent Uhauls from 2 different locations in Turlock. BOTH locations told me when I picked up the trucks that I was NoT the first person to tell them they had to move locations due to the increases in rent at their current location. The management, nor office staff treat their customers the same way as we were treated from the previous management before "Big Business" took it over. I understand that changes will occur and that's expected, but these changes were so over the top. I am happy that I was able to secure spots in a much more friendly and workable environment from 2 different locations in Turlock and will no longer need to rent at Monta Vista Mini Storage. Unfortunately, these were not our only issues with this location. The District Manager also does not return phone calls. I had one message to them through the call center 4 weeks ago when the new issues began. I was told that they would return my call within 48 hours and they did not. 2 days later I had to go into the office to resolve an issue resulting from a mistake the manager made, and asked the manager to please send a message for the DM to call me and he did not again within 48 hours. I again mentioned it to the manager 3 days ago and still have not gotten a call from him. Today I called and was assured that he would call me within ONE HOUR and he has not returned my call. It is very apparent that no one in the management team cares about resolving my concerns. I guess it's time for me to go above the DM, or maybe the BBB? Do better Monta Vista. Your future customers are deserving, just as much as those of us who left. If I could give this review ZERO stars I would.

I have rented with sunset storage for 5 years clean, professional staff affordable units. 5 stars…read moreI would recommend sunset storage to everyone looking for a storage space.

Mine and 5 other units were broken into, the thief's had enough time to go through 5 units worth of…read moreboxes and everything and clean me out of all my tools as well as other personal items about $6000 worth, as well as tote it all across a field to a parked car, all of this is due to the fact that the security systems they said they had in place were not properly maintained, owner doesn't care to make this right, take your business elsewhere where they value their customers!

I have been with this company for many years and have never had a problem until now…read more - Terrible customer service. - Does not respect agreements they make, untrustworthy. - Make it the customers responsibility to be aware of unwarranted policy changes that vary from one employee to another. - Dishonest - Management lacks common sense. Will contact BBB about the legality of their actions.

Rosella was very kind,offered her help and had great customer service!read more

We have used Master Storage now for 4 years and have been very happy with their service. Love that…read morethey have covered units for trailers that are easy to pull in and out of along with a dump station on site. Electricity is also available if needed . Security with electric fencing feels more secure than others facilities we have used in the past. We will definitely recommend to friends for their storage needs.

Great location great service staff is friendly and efficient. Gate closes at 7 it's a little too…read moreearly but the other places don't care

Nice facility with new units and secure entry and exit. Staff is there during business hours and…read moresomeone lives on site. Each unit is alarmed and after checking with local Sherifs Department they have never had a break in. Prices are good.

STAY AWAY FROM THIS PLACE! Sketchy neighborhood! High turnover and I'm always talking to different…read moreemployees. The police report I have SAYS employee was lazy and didn't make her usual rounds for days! Whats the point of having people who can't do their job?! How do 8 units get broken into without you noticing!? All they could do was apologize and not give me any answers and just give me a refund. If it's not true I have the police report to prove it! Sorry but that's not going to bring back all the sentimental things I lost that my mother who died from cancer when I was 16! Shame on all of you!