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Living Improvements

5.0 (1 review)

Services - Living Improvements

Bathroom remodeling

Building additions

Kitchen remodeling

2 More Services

Remodeling

New room addition

Living Improvements Photos

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13 years ago

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Joe Ochoa Roofs and Even More

Joe Ochoa Roofs and Even More

(18 reviews)

We hired Ochoa Roofing to replace our roof, some trim, install gutters and other repairs in…read moreNovember 2024. As the submitted pictures reflect, there was some damage done to our hardiplank plank siding. We were promised the company would return in a couple of days to complete the undone work and repair the unsightly damage and exposure they caused; but they never returned or responded to us. After a few months of this abandonment, we decided to contract the repairs and remaining work with other contractors' outfits. The damage Ochoa Roofing did here was an unexpected and very expensive headache to deal with. Then, now six months later, Ochoa Roofing has reached out for the remaining balance in full. Outrageous!! They have been unreasonable and difficult to deal with and offered me a very slight discount if I would not report this and warn other consumers. I was sadly mistaken in trusting that this company would take good care of our property, do good work and be reasonable to deal with. They did not take care of our property or repair the property damage they did here. After all our hardship and extra expense incurred, I would not be able to recommend doing business with this company! Only a star in order to post this review. Otherwise...zero stars!

I called to get an estimate for a window/roof leak. Mason came out on a Monday, took pictures, and…read moreI also sent additional photos/videos showing the water leaking inside my home. He mentioned he would review the issue with Joe and arrange for someone to inspect the roof using a ladder. On Thursday, Mason told me Joe believed the issue was related to caulking around the exterior of the window and asked to return for more photos. I let him know I wasn't home, but gave permission for him to come by and take additional pictures (not sure if he even came). It's now been two weeks, and I haven't received follow-up from anyone with Joe Ochoa Roofing. I chose not to reach out due to the poor customer service and lack of communication. If the job was considered too small, I would have appreciated the honesty rather than being ignored. Fortunately, I found a reputable company who correctly diagnosed the issue--not caulking, but a hole in the roof. They repaired the damage and replaced all affected insulation and sheetrock. I'm grateful I went with them, as the problem was more serious than originally suggested.

Living Improvements - contractors - Updated May 2026

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