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    Live Better Hearing + Balance

    4.5 (8 reviews)
    Open 8:00 am - 4:30 pm

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    Virginia Ear Nose & Throat - Colonial Heights

    Virginia Ear Nose & Throat - Colonial Heights

    2.7(3 reviews)
    19.1 mi

    My son had an appointment with the Audiologist and so we arrived 20 minutes early as they require…read more The waiting room area is small, but it was not very busy. I was not thrilled when I was told that all the paperwork I filled out online prior to the visit would have to be filled out on paper because they could not locate it. They had a few toys which kept my son occupied during our wait and the Audiologist was right on time to get us for our appointment. My son is not a fan of any kind of doctor,but the Audiologist was patient and got the hearing test done very quickly. They could get their online check-in up to speed but overall this is a good place if you need a Pediatric Audiologist.

    The front desk woman's customer service is atrocious. She was rude, didn't smile and had a…read moredemanding demeanor throughout our conversation. The office also scheduled me for a certain type of appointment (?) That my insurance referral didn't cover, which made my coming in for my appointment moot. I mistook the time of my appointment for being a half hour later than it actually was (which I do not hold the office accountable for obviously), but arrived what I thought was 15 minutes early. If you come to this office for your services do not run late! They run appointments in 1/2 blocks and have no buffer time between appointments, so it's best to be on time and not have any questions during or after your services here. The three start review is for the awful front desk staff, and a terrible phone service that does not answer their phones, but only returns calls after left messages. So don't call in hopes of getting a live person.

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    Virginia Ear Nose & Throat - Colonial Heights
    Virginia Ear Nose & Throat - Colonial Heights
    Virginia Ear Nose & Throat - Colonial Heights

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    Live Better Hearing + Balance - audiologist - Updated May 2026

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