They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

Vanessa made each laser visit a good experience. Her professionalism and care were outstanding. My…read moreonly regret is I didn't take care of this earlier in life. The freedom of not shaving anywhere has changed my daily life! I do not exaggerate! It is so worth it.

Pure Lux is the best!! I've been going to both Avery and Vanessa for a few years now for laser hair…read moreremoval, chemical peels, etc and I've had the best experience each time. They both make you feel so comfortable and make the treatment seamless. I highly recommend going here!

Laser hair removal has seriously changed my life!! I love going to Chapter for my appointment every…read moremonth. Danielle is my nurse practitioner and she's so kind, knowledgeable and understanding. She takes the time to actually listen and gives me recommendations based on my skin concerns rather than trying to just sell me on the latest. I really appreciate that! The laser treatments are super quick and they don't hurt AT ALL! I've been to another studio for laser hair and it hurt way more. Chapter's lasers are painless! The studio itself is a vibe, I could seriously hangout at the coffee bar and work before my appointment! Everyone that works at the studio is so sweet and welcoming. I'm looking forward to getting more treatments here, I want to try a CoolPeel and a relaxing facial! 10/10 recommend.

I've gotten lip fillers before and I thought it was common practice to save the leftover filler if…read morethe full syringe was not used in the initial appointment. That is not the case here!! I was happy with my results but wanted a little more when I came in for my follow up appointment and was told that they cant safely store leftover filler. i paid for the full syringe but didnt get to use it all! the fact that this wasnt communicated to me during the first appointment is upsetting as i never would have made the appointment had i known i wasnt getting the full syringe.

Pricey but I feel good going to a place with a doctor instead of a fly-by-night store. Friendly…read more Good service.

ESC is the best out there! Cathleen and her team are professional, knowledgeable, and caring. Love…read moremy visits and my skin tone and texture have greatly improved.

I have been trying to get into Hydrate IV Therapy for 6 months and finally had some time to get in…read more Immediately impressed when I walked in with the service and facility. Phlebotomist only needed 1 attempt to find a vein so that was also a great experience. I will be making this a monthly self care in

Today was my first time. The staff is super kind, the environment is relaxing and the product…read moreworked. I was super nauseous from dehydration from too much fun the night before and couldn't keep water down. This was a great option to get hydrated but they also added in Zofran and another one for inflammation. So it's pretty sweet. Highly recommend!

IN LOVE WITH THIS PLACE !!!!…read more Came in for my hyper hydrosis and I can't explain to you the level of kindness this office has. I was a bit nervous about going in. But wow it all went away when I met LISA! She is so warm kind and genuine - any fear or concerns I had melted away. She a beautiful way with conversation, had some good banter, and truly then all of a sudden it was like what?! We're done?! Just breathed through it all and whether my nerves came out as giggles or WHOA WHOA WHOA what is that she was so knowledgeable and sweet. It's very clear she's been doing this for years and is a rockstar at what she does! How did she make the most invasive anything I've ever done into such a fluid and chillll experience? I have no idea but I am blown away and sooo grateful! I called multiple other clinics and so damn happy I landed on this one and was able to get a PRO LIKE LISA!!!! Truly her personality and kindness is above and beyond and her talent is just *italian kissing noise* bravissima. Her love for her job is also clear as day and I'm leaving feeling like I just hit the LPN and skin clinic lottery. I'll be back! -- Small note. I'm seeing a lot of Groupon reviews that are furiously stating things that really should've been obvious when you purchased a Groupon offer? All places offer introductory prices or offers for smaller packages but that does not mean that those treatment(s) alone will solve the problem you came in for. Just a really awesome and cheap way to get into the door before (yesss my lovely bargain shoppers) you will need to shell out a little more than a Groupon offer to get the exact results you came in wanting. I've always found them very honest about what you'll achieve just a lot of people on Groupon (me included) can sometimes view it as a sales pitch when really everyone wants you to have to best results leaving the clinic. It is, after all, their name on the line for quality services rendered. And I see absolutely nothing wrong with it. But again can totally understand why someone may believe that is all an office is doing. But my friends that just isn't true. :) -- And just because I really mean it... Again, LISA YOU ARE A ROCKSTAR!!!! Thank you!!!!

Envy Skin Clinic in Bloomington is my favorite med spa! I came back to MN for a short while and…read moremade sure I had appointments with Amelia to get my skin taken care of. Courtney helped me figure out what services would best meet my skin goals and Amelia delivered! Highly recommend!

used to love coming to this place but something has happened during the last two years. Not only…read morehas there been great turnover of very good employees but the practices have changed regarding schedule changes. You used to be able to text or email but now required to call in. In this day and age all options should be available. In addition they automatically charge you $100 to reschedule. I've driven over 100 miles to go to them because of the services they used to provide. Unfortunately there was not even a save attempt keep me as a customer. The loss will be some other businesses gain. I've spent a great deal of money with them and thought we had a good partnership but at the end of the day it comes down to the dollar that will break the business in the long run.

I have worked with Suzanne and Holly and cannot recommend their services enough. Not only are they…read moreprofessional but they are so comforting and are relatable to my personal life. I feel like I could be good friends with both women. They both have great bedside manners and the clinic has a spa-like atmosphere. I hate leaving after each treatment. My only frustration was at the end of the appointment when I had to pay. I go through Cherry for payment options and the system was down. I only have a debit card and no other credit card so had to go to the bank to get cash to pay. They did put a note on my chart about checking the day of my appointments to make sure Cherry is up and running so hopefully that snag will not happen again.

The atmosohere nice. The employees are nice and very personable…read more however warning.... Cool Sculpt DOES NOT WORK! And the worst part is they don't guarantee the service which should have been a clue. so after many thousands of dollars spent... Im very unhappy. Total waste of money! They did give me some extra skin tightening services but this was also ineffective; did not help at all! The aesthetician said I'll love the results .... don't fall for the sales hype!

Would go again! Love love love the work Mary has done! She was so personable and friendly was well.read more