I'm 64, and I've had quite a variety of health issues. I've had a lot of doctors. I believe Dr. Liu is the best I've ever had.
As I understand it, she was a pharmacist before she became a doctor. She seems very knowledgeable about medications.
She is often late, but not often very late, and I attribute this to the way she treats each patient. She is extremely thorough. She spends a couple of minutes going over my chart before she even addresses my issue, checking medications and past issues. She has addressed several potential conflicts between medications prescribed by other doctors. She is able to explain medications and potential benefits and detriments.
I've heard people complain about her bedside manner, but I appreciate her frankness. There is no sugar coating, but neither is there any condescension or judgement.
I have heart issues and have had heart attacks. During hospitalization and subsequent appointments, I realized that I trusted Dr. Liu more than my cardiologist. She explained, frankly, the damages my heart had experienced, what the drugs prescribed would or could not do, and what I could do to avoid further problems. She visited me in the hospital exactly twice as often as my cardiologist, who seemed more interested in reassuring me than in telling me what was happening to me. Again, no condescension.
I went to her with an eye infection, and she sent me to a specialist. The specialist performed a very painful exam, and prescribed an ointment. In the space of two days, the infection rapidly escalated. I called Dr. Liu, not the eye doctor. She fit me in on that day. After hearing my experience and looking at the ointment I had been prescribed, she just said, "Hmm", and prescribed something different. My condition improved radically, and the infection was gone completely in 3 days.
I experienced essentially the same thing when I had inflammation of the skin at my ear canal. The dermatologist prescribed something that seemed to make it worse, then Dr. Liu prescribed something that made it go away.
Though she knows a lot about pharmacology, she often doesn't prescribe what I want or think I need. She prescribed a niacin drug to increase my good cholesterol but told me that the only proven successful treatment was more exercise. Not what I wanted to hear, but correct.
To Jami J., who experienced insurance problems, I would like to point out that it was the inaccuracy of the Blue Shield website which was at fault, not Dr. Liu.
After I have diagnostic tests and bloodwork, Dr. Liu takes the time to explain what the numbers mean and to show me the comparison (improvement or deterioration) to previous tests.
She assessed the conditions and prognoses of two of my relatives with her usual clarity and frankness. They were angry and changed doctors. It turned out that she was completely correct, and one might still be alive if she had followed her recommendations.
I don't usually write evaluations online, but when someone is exceptional and does her job extremely well, I feel somehow insulted if her ability and performance is not recognized. read more
