We had a wonderful experience with Timer Ridge Pediatric Therapy and Laura! She was incredibly…read moreknowledgeable, patient, and supportive while helping us with potty training our son. Her practical strategies made the process so much easier, and we are so grateful for her help. Highly recommend working with them!

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

AZ&A is a Paradise for kids. It is also a tremendous resource, support and relief for parents…read more We were skeptical in the beginning as we did not believe that a play-based method that is fun, actually works. Three years later, our kids - almost 8 and 4.5-year-old- are so much better off with AZ&A than without. AZ&A has helped us get to know our kids and ourselves as parents as well as it has been one of the most impactful support systems in our family life. The leaders and the counselors are beyond amazing and feel a part of our family. I am forever grateful to the wonderful spirit who introduce me to AZ&A and said, "there is a better way", try AZA - the hidden gem of Lincoln Park for kids and parents. We plan to continue for as long as we can.

This is an amazing OT place that is NOT one of your doctor in the box scenarios. We started coming…read morewhen our youngest was an infant, she had some delays due to being cord wrapped in utero, and Karen has been wonderful with her, dealing with the eventual emotional delays and really teaching us how to help her regulate. Karen has given us a lot of support with parent calls, articles and tips for us to help her. We eventually needed to bring our oldest because she was having difficulties with her emotions and being able to regulate. We work with Katie, who has also been wonderful and the key to our child's progress has been regular parent meetings with Katie. I found I had to work just as hard on myself and understanding my reactions. This was fundamental to helping my child progress. Katie has really pushed me in a good way and has also been supportive with podcasts, articles and goals. If you are looking for some place to be passive and hope your child improves, this is not the place for you. If you are willing to get in there and play with your kid and get a deeper understanding of his/her struggles to boost yours and your kids emotional intelligence - this is the place. They are really good about helping you with insurance as much as they can. The physical environment is like no other clinic, it is much more like a home and less like a clinical space.

can't say enough positive things about Melissa Block. I had…read moremy son at 37weeks gestation. he was growth restricted and had a tongue tie. Melissa met with us literally a few hours after his birth and really helped me figure things out and get into a routine. when I later had problems with an oversupply/fast letdown preventing my baby from latching at all- forcing us to switch to bottles- I texted her at night and she responded within the hour with assistance. she then met with me first thing in the morning and literally within the call he was back to latching at the breast with no issues! haven't needed to use a bottle since. I would HIGHLY recommend Melissa, she really knows what she's doing, makes herself available for you, and is so positive and reassuring about the process. many thanks to her!!

I debated whether or not to share this experience, but ultimately decided to do so in hopes it…read morehelps other mothers--whether you're new, experienced, or somewhere in between--navigate their breastfeeding support options. I contacted this practice to request an **in-person** consultation. The first question I was asked was not my name or concern, but rather, "What insurance do you have?" I was then informed that **all initial consultations are conducted virtually**. Despite expressing multiple times that I was only comfortable with an in-person visit, I was repeatedly told to proceed with scheduling a virtual appointment and to check with my insurance about coverage. After setting an appointment, I again inquired about the earliest possible date for an in-person follow-up. I was told that most clients don't need in-person visits and that one might be possible the following week if they decided it was warranted. I felt dismissed and somewhat embarrassed for asking--despite my request being both personal and reasonable. For many, myself included, the idea of being partially undressed on a Zoom call is deeply uncomfortable, especially when discussing something as sensitive as breastfeeding. I also had concerns that a virtual visit might rely too heavily on generic recommendations, many of which I've already tried. Lactation consultants need to be present to help the mom maneuver their breast. This is supposed to be (to the extent a mother wants this) a hands-on experience. When I decided to cancel my appointment, **only then** was I offered an in-person visit the very next day. At that point, I no longer felt confident that this provider would prioritize or listen to my individual needs, so I chose to seek care elsewhere. While I do believe this practice could be a helpful resource for others, my personal experience fell short. From the initial focus on insurance over care, to the lack of flexibility or empathy regarding my comfort and preferences, it became clear this was not the right fit for me. I'm seeking support from someone who genuinely wants to help me meet my breastfeeding goals--not someone who sees me as just another appointment on the schedule.

This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

Thanks Lisy for the expertise and help this summer!…read more Tips as simple as the type of nursing pillow to use (the My Brest Friend has a belt buckle feature that helps you keep the pillow in place and baby close at all times), using a U grip vs C one for optimal latching, and to aim for 20 minutes per feeding (you want to get the fatty hindmilk to the baby vs the less fatty foremilk that's produced first) were key for me! Also, I learned the most supportive way to pick up a baby: gripping her under the armpits with fingertips supporting the back of the neck! I visited 4x and each time was glad I made the appointment to check in and consult with Lisy. I highly recommend her lactation consulting services, in particular because she's patient, warm, and conveniently located in the north suburbs.

Lisy is an incredibly smart and compassionate Lactation consultant who made a huge difference in my…read morebreastfeeding journey. With her help, we resolved Latch issues, improved milk supply, and most importantly--I gained the confidence I needed to successfuLLy breastfeed! From the very first session, she Listened so carefuLLy and gave thoughtfuL, practicaL advice that actuaLLy worked! She has such a deep understanding of Lactation and newborn behavior--it was Like she knew exactly what my baby and I needed before we even said it. Her calm, confident approach put me at ease right away, and I Left every appointment feeling more empowered and informed! Thanks to Lisy, I overcame chaLLenges I never thought I could, and I'm now breastfeeding with confidence and joy, 7 months and counting. Every session felt like a calm, encouraging space to ask questions and Learn without judgment. If you're Looking for someone knowledgeable, patient, and truly cares/dedicated to your success, Lisy is the one. I didn't think I would make it past three weeks of breastfeeding, but here I am 7 months Later absolutely Loving it and no intent to stop anytime soon. I can't thank her enough!

My mother in law is currently in this center. We are glad that we picked Bella Terra the care is…read moreexceptional From the director of admissions she is so helpful in answering any question we have. The front staff is extremely helpful maintaining the covid protocol and still bring stuff to mom. Rooms are Big and comfortable. My mom loves it so much that she prefer here than stay home by herself. The nutrition department is above and beyond helping with mom diet and nutrition to gain some pounds as she lost it due to her heart condition, Walter and chef prepares foid that she likes, which made her gain 5 lbs. The care committee is so well coordinated they helped so much to connect all the dots to better care for mom. The nurses and contact care team is the true life line for mom, they keep an eye for mom every moment she is there. The PT and OT did fantastic job that she walk 200 feet with some Assistance. The nurse practitioner is so wonderful and detailed oriented, helpful in answering any health related questions I can go on and on Over all I loved this place highly recommend it as they variety in care they provide with such a compassion in their hearts I am planning to enroll my dad on their cognitive center as he has dementia.

My Mother rest her soul was a resident here and the staffing was very informative along with Keshia…read moreKnox and her team, It was like a family environment in which all the residents interacted with exercise and movie day along with fresh popped popcorn, My Mothers 2nd home away from home, Sincerely George Black

Love this place! Best home care around! They actually care about their patients and provide so many…read moreservices like live in caregivers!

I cannot say enough good things about the folks from Care in the Home who help to care for my mom…read moreat the Summit of Uptown. Between the nurses, the CNA's, the home health coordinator, the physical therapists and the occupational therapists we have been able to breathe easy knowing she had kind, empathetic, knowledgeable professionals available at a moments notice to help us through some very trying and emotional times. We are so relieved to know we have these resources accessible to us. Every single person we have met through Care in the Home has been amazing. Thanks so much!

I was a new patient of Dr. Jodi Sklansky. She seems to care very much about her patients and is…read morevery nice but I question a few things... I went to her based on a recommendation of a close friend. I was experiencing my first pregnancy. My first prenatal exam was very quick. No bloodwork was drawn. I only had an ultrasound to confirm the pregnancy. Not long after my first visit (maybe about a week and a half later), I experienced spotting and was very worried. I called the office to let them know that I need to be seen because of the spotting. I was clearly upset. They seemed u phased by it and treated me as if I was overreacting. They would not see me right away as I had hoped. Instead I was told to go to the ER if I filled a pad an hour. Three days later I was in the ER (HORRIFIC EXPERIENCE- see my review for Lutheran General Hospital ER). 2 days after that I had to have an emergency D&C because my condition became serious. When the heavy bleeding started (of course on a Saturday) I called the service and had the doctor on call call me back. She acted like I was an inconvenience. I understand that sometimes nothing can be done but my suggestion would be this - when a patient is terrified and wants to be seen, see them. Be a little more compassionate when there's a delicate situation going on. People are more than numbers on a chart.

I absolutely love Dr. Jodi Sklansky. She delivered my daughter in April 2013. I was 41 weeks…read morepregnant and in labor and I was told by Dr. Sklansky and her team of nurses that there was a possibility of a c-section. I was extremely terrified. Every contraction I was having my daughter's heart rate was significantly dropping. I told Dr. Sklansky that I was terrified of a c-section and asked if there was anything we could do to prevent that. Dr. Sklansky and her amazing team of nurses helped me to maneuver my position every hour and really paid attention to the needs of my daughter and me. 26 hours later I had a healthy baby girl 9 pounds 9 ounces and vaginally delivered. This was my first experience as my daughter was my first. I am so grateful to Dr. Sklansky and the amazing team of nurses at Lutheran General. The practice has several doctors and you never know which doctor you will get when it is "go time." Through all my doctor visits I liked all the doctors, but Dr. Sklansky was my favorite. She is so easy to talk to and has always made me feel super comfortable. I was so lucky that she was "on call" that day. I am expecting my little guy in June and hoping that I will luck out and get Dr. Sklansky again.