Oh, man. This is a tough review to write. First off, there are so many things I really like about…read morethis hotel. The location is great - close to everything in Friday Harbor but not on a street with as much traffic as some others. The customer service is great - just send them a text and you get a response in seconds. The staff are friendly and helpful. Our room interior was good - everything looked clean with plenty of toiletries, cozy robes, and a heated bathroom floor. The bathroom in general was dated. We had a non operational jetted tub that had been converted into a duel faucet rain shower. It was rather weird, but it worked. I also really liked the keyless entry, so no worries about losing your key! Now, my one negative. Our room, and I'm assuming all rooms on this side of the building, abut a loading dock and parking lot for an adjacent grocery store. Every morning at 5am, a semi truck, fork lift, and workers unload the truck. In addition to back up safety alarms, truck engines idling, and workers talking, you also hear the constant rumbling of goods being unloaded. This goes on for HOURS.....starting at 5am. The hotel gives you ear plugs and notes that there is no noise ordinance on the island and notes that neighbors can be noisy and the hotel can't do anything about that. I get it...you can't control noisy patrons or neighbors, but the description given doesn't really convey what is actually going on with this side of the building. Constant, very loud noise and alarms for over two hours starting at 5am. All that said, I would stay here again, but I would make sure any room I book has views of the harbor, and not the back side of the hotel.

This is a great place to stay. We have been doing VRBOs in Friday Harbor and honestly, in our price…read morerange, we got WAY more for our money at Bird Rock. It has steps, indoors and out (I found the outdoor steps easier on my bad hip) and it's just a lovely place - nicely decorated and SO clean. Our room was Fidalgo, we had a big soaker tub and kitchen area, I loved having two places to watch tv since sometimes one of you can sleep and the other is enjoying vacation insomnia time. ;) Out back, a walk through a parking lot takes you to King's Market which had everything. We did not find the hotel loud, but they offer earplugs just in case. The mattress was great, seriously- firn enough but with a soft topper or something, we both slept so well.

We stayed at the property for one hour and checked out due to BED BUGS, the room smell like an old…read moremattress, someone's hair on the sheets, and the general unsanitary nature of the property. When I requested a refund, the property said that the manager would be in tomorrow to discuss it. Two days later the manager called me and said the following. "You will not be getting a refund in this universe, and we are I hear you are looking for a refund, and this will NOT happen in this lifetime!" then they hung up. They claimed the room was unrentable after we had left the property, see the attached "evidence" of the mess we left! We had some food when we checked in, used the bathroom, and left as soon as we saw the BED BUGS! My only regret is not taking photos of the bedbugs. ZERO STARS, and TERRIBLE CUSTOMER SERVICE.

The location of this hotel is fabulous! The staff were friendly and although it was older and out…read moreof date, it suited our family just fine. Room was equipped with full size kitchenette, fridge, stove whuch we did nit use but the toadter came in handy for toast in the morning.

Second time staying and it just gets better! We stayed for a chunk of spring break and were…read moredelighted once again. Everything was clean, the staff we interacted with were incredibly welcoming, and the location is truly unbeatable. The cottages are well stocked for cooking, and the supply room had oil, spices, coffee filters, and so many other amenities should we need them. Like I said, the location is truly incomparable. Nearly every window has a beach view. I'll recommend this place to anyone who will listen. Our last visit was in 2022, and we stayed in the same cottage. There were some noticeable improvements made, and that made the experience all the better.

What an exquisite hidden gem! So lovely and the entire area is filled with peace and quiet nature…read moreThe cabins are adorable and so precious! You can feel the dedication to this sites legacy and it makes you feel like you are finally in on the secret! The manager takes great pride is ensuring that this families stories and sites are well loved and enjoyed!

Island Inn was one of the two best decisions we made for our stay in Friday Harbor (the other being…read moreMaya's Legacy Whale Watching tour). We booked Sweet One (not a typo--their spelling) and loved it. Spacious room, well designed and perfectly furnished, huge contemporary bathroom, plenty of thoughtful amenities, centrally located, and a nice view of the harbor. Would definitely stay there again if we return to Friday Harbor.

4.5 stars. Stayed here overnight last week during a business trip. Not a lot of options on the…read moreisland, especially ones that aren't old and/or haunted! I am so glad I found this place! Location cannot be beat. It is literally steps from the harbor, and you can step right off of your boat, the ferry or the seaplane. Check-in and quick and easy. I stayed in Sweet 1 which is the 1st room up the stairs. So convenient to going everywhere. Room is super spacious and everything was comfortable. Nice touch with the welcome fruit bowl. Bath was also spacious and toiletries were well-stocked and great quality (all Malin+Goetz!). Super close to restaurants, bars, and the town, where parking is difficult (so being able to walk was a big perk!). Only negatives (and they were very minor) were the missing water and coffeemaker in the room, and the difficulty in understanding the instructions for the shower head.

We stayed at the Deer Harbor Worldmark for as a Basecamp for a destination wedding. It was…read moreAMAZING!!! I can't give enough stars for the staff and facility. Our party had 7 of the 25 units. Everyone was so kind and thoughtful. We were able to have a group meetup every morning and afternoon in the owner's lounge and to use the lounge for a small post wedding dinner (island closes down on Jan 1). It was just lovely. Everyone went away saying that they would love to come back to this amazingly beautiful resort and island.

Love the location, near deer harbor on Orcas Island. Rooms were very nice, with outside hot tub…read more You need to be in relatively good shape though as the units are built on a steep hill. A bit hard to drive around as there are one way streets. Not good for walkers or wheelchairs. Staff is great and very helpful. Enjoyed my stay.

I wanted to like this place but booking through Orbitz led to a disastrous experience. When you…read morecheck into a hotel, you want it to be smooth and easy, but this was quite the opposite. First, the parking and registration is not so easy. If you're carrying luggage, be prepared to wheel it down a windy path toward a the reception door. When we were asked for a travel voucher, to which we presented the Orbitz reservation number; however this was not reflected in any reservation for The Latch Inn. They were also booked with no availability, so we had to find other lodging accommodations. We called to ask for an earlier check in since the Orbitz reservation indicated check in only from 4:00pm - 6:00pm. But at 3:15pm there was no answer at The Latch Inn, so we left a message. At 6:10pm a representative from The Latch Inn called us to ask what the message was because she could not find our reservation. Bad experience with Orbitz and with this situation. I am open to management response.

The Latch Inn has a great ambiance ... but, needs a lot of TLC, a good scrubbing in the corners,…read morecarpets washed (better yet, replaced with dark carpets), paint stripping and a clean top-coat of paint. There were two gentlemen working there - not sure if they were brothers or not, but they were overwhelmed with the breakfast service. While the food was very good, the service was painfully slow - plan for in excess of one hour for breakfast, even if there are only 3-4 other tables. When I think of an Inn, I anticipate a caretaker with a lot of knowledge of the area. The two men working had a huge language barrier thus we stuck with the basic communication. And yes, you will hear your immediate neighbors very clearly.

Updated room that feels like a warm blanket, inviting grounds to relax and play, and lovely and…read morehelpful staff for an enjoyable stay. The owners Alexis and Freya (sp?) went out of their way to make our stay enjoyable. They covered the hot tub to keep the leaves out and then uncovered it for us. Freya put fresh Dahlias in our room from her garden. They gave us advice on the best places to walk in San Juan National Historical Park. Much better than the Earthbox where we also stayed for a night: it did not have a personal touch in the rooms or staff that cared about our stay. The only thing lacking at the Discovery Inn was drawer space to unpack a little more. This is a great place with something for everyone.

Pluses: Thoughtfully appointed room and architecture, attractive grounds, friendly hosts. Night…read morelight in the bathroom. Slippers and sleep masks provided. Complimentary earplugs. Stool to sit on while putting on shoes. Extra ottomans that luggage can be placed on. Minuses: Would have preferred medium roast coffee (not just french roast), more outlets for chargers, a hand wand for the shower, and an elevator. (Mobility challenged should get a ground floor room.)

This is seriously my new favorite place on the San Juan's, and I've been up here a thousand times…read more Can't believe it took me this long to find Snug Harbor! This is a beautiful quaint little family run oasis on Mitchell Bay. There are hotel style rooms, and private cabins. We stayed in a private cabin on the waterfront for our anniversary this year. The cabins are stunning. Everything was super clean. You have a full kitchen and appliances should you want to cook, even equipped with a BBQ outside! There's a small living space, and the bathroom felt like a luxury spa! The shower had pebbled floorings which were so nice. The bedroom was cozy and comfortable and not to mention pitch black which was amazing for sleep! We slept with all windows open at night and slept great with the cool air and again I can't stress enough how quiet the property is. My favorite part is the windows at the front looking at the water and the little sitting nook by the kitchen. I sat there or in the chairs out front for most of our trip just admiring the water and stillness. So pretty! There's a little greenery area for sitting, play lawn games, or fire pits for smores. They also have kayaks and paddle boards for use during the day which was a nice amenity. They also have a general store and coffee shop on property with everything you might need. My favorite part is their water system that's fully treated and maintained by them. Because of it the shower water is so soft and serene, and the drinking water is amazing straight from the tap! This was a 10/10 stay from top to bottom, and we already can't wait to come back!

My wife and I stayed 2 nights at Snug Harbor Resort while visiting Friday Harbor…read more We reserved a one-bedroom waterfront cabin seamlessly online. Our total cost was $607.19. Check-in was done at the lobby. At the lobby one will also find a store and a coffee shop. Complimentary movies and games can also be checked out at the lobby to enjoy back at your lodging. The store offers a little bit of everything, from clothing to snacks. Complimentary ice machines are available. Bagged ice can be purchased though. Lower-level parking is limited and was completely full in the evenings. We were lucky enough to get a parking spot every time we returned from playing. Wheel barrel type carts located at the gate make transporting luggage effortless to rooms. Adirondack chairs are scattered about the edge of the property to enjoy sipping a beverage, reading or admiring the view. A fire-pit, community BBQ, picnic area and kids play area help pass the time while on-site. The paly area is at the lobby end for those who do not wish to have quarters near noise. The cabin we were given was number 10, a handicap unit. The very first cabin upon entrance and the furthest from the lobby and play area. Our cabin was clean and well equipped. Snug Harbor provided us the peace that we were seeking at the time. My one suggestion would be to offer fresh baked chocolate chip cookies in the lobby to establish a more personal touch.