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    Little Free Library

    4.0 (1 review)

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    2421
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    77564

    2 years ago

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    1-800-PACK-RAT

    1-800-PACK-RAT

    1.7
    (29 reviews)

    the drop off and loading were great…read more I can't review the delivery since that hasn't happened yet, but the drop off and loading was great. It was great due to one employee with the New Orleans team and his name is Tyrone. Tyrone was a gift from God, our angel. He gave us spectacular customer service and he told us that he would take care of us and he did just that. We moved from Baton Rouge to Clayton NC, of course a stressful move, we had a time crunch, and at the last minute we needed another container delivered and picked up on short notice and PackRat made it happened with Tyrone assuring us he would make sure it happened the way we needed it and he was a man of his word. I would recommended 1800RatPack just because of the care and professionalism that Tyrone showed us. I hope RatPack reads this and gives Tyrone some kind award for his exceptional customer service, there isn't enough of that around anymore. Tyrone I hope you read this, Thanks again for all you did for us. The house on Chevalier Update The final delivery was as good as the initial pack delivery. Our items arrived dry and without damage. The CS was very accommodating and overall a great experience. I will definitely recommend Rat Pack in the future.

    Do NOT use this company, unless you like horrible customer service and hours long wait times when…read moreyou call to try to speak to someone. We have had so many issues with the delivery and pick up of the storage containers, the list is too long to even type here. The empty containers that were scheduled to be picked up 2 days ago are still sitting in our driveway. Incredibly frustrating and the last thing you want to have to worry about when moving. Edited to add: the driver got here later than expected and destroyed our driveway. Pictures attached.

    Little Free Library - communitybookbox - Updated August 2026

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