The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

one of the rudest vet offices I've ever been to. The staff was not patient or kind or of any sort…read moreof quality and treated my animal like a nuisance rather than an animal that needed help. The office itself is not taken care of; it looks and smells like it hasn't been cleaned in ages. I would not recommend this vet at all.

I took my cat in for some intestinal distress and asked for an MRI or an ultrasound. Instead of…read moreadmitting they didn't have that technology, the vet danced around it and said he didn't think the cat had that particular problem, etc etc. Three wasted visits because he wouldn't just admit that I had to take my cat somewhere else to get proper diagnostics. I took him to pet wellness clinic. He's undergoing surgery for bowel obstruction. This would have happened a week ago if the vet at Quality Care had been honest.

I reserved and paid for the luxury boarding service which provides a camera to allow you remotely…read moresee your pet 24/7. There was an issue/glitch in their system that prevented us from being able to view our pet and I even called in to see if it could be remedied They were not able to resolve it and we were still charged for the premium service. I think the staff's hands are tied by the owners and I still left a nice tip $$ for them Has anyone else had this type of issue ?

They were so good with my doberman. The staff even spent extra time with her. A velcro dog who…read moredon't like to be left alone.

I have been taking my pup here for several months now and all of the individuals employed here are…read morebeyond wonderful! They have been able to accommodate our schedule during any time they are open, they've taken last minute reservations, and even allowed me to extend when necessary. They are affordable and my pup LOVES coming here. They truly take care of each pet with love and care and I hope they stay in business forever!

Nice lady, very informative about pet care. I have adopted a new dog and was unsure about a few…read morethings, but Charity helped me out with finding places to go to get supplies. She also gave me the furever home special i believe is what its called. basically head to toe clean and flea free when done and a full discussion of good to know advise with adopted animals and a goodie bag which was unexpected. Definitely going to bring my boy back. Thanks again

Bailey called and apologized for the mix-up. Very gracious. Scheduled training right away…read more Jami

We were looking for a new kennel as our previous boarding facility closed due to the death of an…read moreowner. We left our four dogs for three nights while we went to Louisville. I had misunderstood the fee structure and when I went to pick them up I was surprised at the bill. However, after learning that I had misunderstood the price for the large pen, the manager Brestyn was gracious enough to extend the lower price that I was expecting it to be. This is the type of customer service that endears people to a business. In addition, the two ladies that I met were friendly and seemed sincerely kind and enthusiastic about their jobs. I have found a new kennel at which I can board my dogs knowing that they will be treated with kindness and a true interest in their best care. Thank you!

We have been faithful clients of Lucky Dog for 4 years+; always felt very good about how our 12 yr…read more old dog was treated. She often trots in, and seems very comfortable inside the building. Her hair looks great, and she smells lovely. Most appointments take about one hour 30 min. So,what happened last week seems unusual and upsetting. We dropped her off at 10:20am, , and expected she would be ready by noon. We never got a message or text, so we called before noon, and was told she would be ready at 3:30pm. WHAT... WHY... the response was they were very busy, and short staffed. Why didn't

I have been looking for a good place to take my dogs to get groomed and I believe I found that…read moreplace. Lucky Dog groomers did a phenomenal job on my dogs. They were in great need of being groomed and that is what we received. They look adorable. I love the attention that they took and gave for each dog. We will definitely return to Lucky dog. Also, I believe that when you compare them to other places, they are one of the most affordable places with quality grooming.

Amazing place with amazing and caring people serving the needs of your dog. We could not have asked…read morefor a better place to watch our dog Sadi during the day. I imagine they will soon outgrow there present facility as their success is evident. We would 100% recommend this business for your dog(s).

I love this place. More importantly my dog loves this place. Instead of taking your dog to get…read moreboarded where they are going to sit in a kennel and be miserable take him here! The staff is amazing with dogs and treats all of them like they are their own. The dogs are all having such a great time there. They have plenty of play areas where they get to hang out with each other. My dog gets so excited when he gets to go. I honestly have to convince him to come home with me when I get him. When he comes back he is so worn out from playing and having a good time. I feel bad I don't take him there more.

I have been using Jen for pet sitting since May. She has a rapport with animals that makes them…read morefeel comfortable with her and their owner's confident that their pets will be well taken care of. She is prompt and reliable. I am on the road frequently and feel at ease knowing Jen is their for my animals. She has had many years of experience working with animals.

From the owner: Keep your pet comfortable in their own home while you are away. Jen's Pet Services, LLC. offers in…read moreyour home pet sitting, private boarding in my home, bath and nails as an independent contractor through Klassy K-9, dog walker, and other custom services.