Stayed Beachfront Villa in May. Approx. $980/Night Nice…read moreBalcony access to the beach directly. Hotel Structure was attached 2 story townhouse style. Pros: Close to Key West Very quiet & private beach. Relaxing. Clean room and well-maintained landscaping Cons: #1 No alcohol on the beach. Tiki bar was closed. #2 Man Made Tiny White Sand Beach #3 Balcony should have the divider to maintain the privacy. #4 Small windows next to the entrance door should be etched or blocked otherwise, people can see inside especially at night.

Do not stay in villa 1. There is a sea turtle rescue next door and they have loudspeaker sessions…read moreeveryday. You will learn everything about turtles. Resort was nice. Food from tiki bar was average. Lunch for family of 4 was 150, dinner was 300. They allow dogs, so dog poop on beach was a thing. Gym was very small. Parking was tight also.

Great hotel! Rooms are spacious and super clean! Great helpful staff. Prime location…read more Pool area is amazing with great views! Breakfast was excellent with lots of good choices.

We loved this resort! The staff were all very friendly and accommodating. Chrissy was a server in…read morethe pool area was incredible. So nice and had great recommendations. Try the crème brûlée oatmeal, yum! Clean accommodations, great food, boat rental on property for snorkeling and sunset cruise. Only 50 minutes to Key West. We will be back!

Great Stay With Some Service & Logistics Gaps…read more Overall, we had a genuinely great experience as first-time visitors traveling without kids but with service animals. The property shines in many areas, especially if you're looking for a relaxing resort atmosphere with beautiful water views, pet-friendly accommodations, and a fun, laid-back vibe. That said, there were a few frustrating misses that held this back from being a 5-star stay. THE GOOD * Beautiful beach & lagoon area - Easily one of the highlights of the property. Relaxing, scenic, and fun overall. * Salt + Ash is a must - Exceptional food and one of the best dining experiences on property. The wine selection was top-notch and the beef tenderloin was outstanding. Easily our favorite restaurant. * Incredible staff throughout the resort - Bell staff, valet, oceanfront servers, housekeeping crew, and pool staff were consistently kind, personable, and welcoming. * Staff who go above and beyond - Huge shoutout to Joshua, who helped us secure chairs near the adult pool, and Danielle, who took time to chat, swap stories, and made us feel genuinely welcome. Hospitality like that sticks with you. * Captain's Suite is worth the upgrade - Strongly recommend spending the extra money if budget allows. The added space made the trip: dining area, living room, fridge, two toilets, large balcony, and beautiful water views overlooking the pool and lagoon. It elevated the experience tremendously. * Extremely pet & service animal friendly - This place deserves serious praise here. Few resorts feel this comfortable and accommodating for travelers with animals. Staff were respectful, welcoming, and there were no awkward restrictions or friction. If you travel with pets or service animals, this property stands out. * Tiki Grill - Great atmosphere for drinks and relaxing. Perfect for unwinding poolside. * 20% off dining on property helped offset costs - Appreciated perk considering resort pricing. THE NOT-SO-GOOD * Front desk communication & housekeeping logistics need work - This was our biggest frustration. We stayed in a Captain's Suite and requested both a room cleaning and balcony cleaning (bird droppings had accumulated on the balcony) around 10 AM. The front desk wrote down our room number and assured us it would be taken care of. When we returned around 3:30 PM, neither had been done. By after 4:30 PM, the room had finally been cleaned, but the balcony still hadn't been addressed. When you pay extra for a premium room and oceanfront balcony experience, this feels disappointing. There also seems to be a mild pigeon issue, and balcony maintenance should really be part of a regular checklist. Some simple bird deterrents or more proactive cleaning would go a long way. * Concierge/text support didn't materialize - We were told we'd receive a concierge-style welcome text shortly after check-in for support/questions. Unfortunately, we never received it. To make matters worse, the room phones didn't work, meaning concerns had to be addressed in person while waiting in the front desk line. * Food quality was inconsistent - Salt + Ash was phenomenal, but not every dining experience matched that standard. Tiki Grill: Great drinks and atmosphere, but the food was forgettable, under-seasoned, and not something we'd order again. Fine in a pinch. Angler & Ale: Beautiful waterfront views and exceptional staff, but the food leaned heavily fried and felt more like average bar food than resort dining. Fish and chips were disappointing. Oddly enough, the banana split ended up redeeming the meal. * Convenience store prices were shocking - Convenient? Yes. Affordable? Not even close. A few sodas and snacks escalated to $60+ surprisingly fast. I expected a slightly easier option versus restaurant pricing, but the markup felt extreme. * Parking costs add up - Valet runs about $40/day and self-parking is roughly half, but expect around a 10-minute walk with luggage, making valet feel almost mandatory. FINAL THOUGHTS Despite some communication breakdowns and uneven food experiences, we truly enjoyed our stay. The Captain's Suite, peaceful balcony views, fire pit at night, lagoon, beach access, pickleball, and pet-friendly atmosphere made for memorable moments. My advice: upgrade to the Captain's Suite, eat at Salt + Ash (seriously, get the beef tenderloin), enjoy the tiki drinks, walk the grounds, soak in the sun, and be selective about food choices elsewhere. Use the convenience store sparingly. Fix the housekeeping/communication gaps, improve how guests can raise concerns without standing in line, and clean those balconies consistently--and this place could easily become a 5-star destination.

June 11 - Arrival, Villa 7083 Upon entering our original…read morevilla, it was immediately obvious that the unit had not been properly cleaned or maintained. Among the issues we encountered: Cockroaches running on the walls Large dark brown stains throughout the carpets, including significant stains in the master bedroom and on the staircase Cracked tile on the flooring and carpet that clearly hadn't been vacuumed Dirty men's socks left behind in the closet of one of the bedrooms A strong mildew odor throughout the villa Water-damaged furniture in the master bedroom that appeared to be rotting from prolonged moisture exposure. I immediately reported the issues to the front desk. What was equally disappointing was the response. The manager on duty never came out to speak with me personally. Instead, the front desk employee repeatedly walked to the back to consult with management and returned to tell me there was nothing that could be done because the resort was sold out. As a result, my family was forced to spend the night in a villa that should never have been assigned to guests in the first place. I have photographs and video documenting every issue described above. June 12 - Second Villa, Same Problems 7086 The next day, we moved four adults, two children, luggage, and approximately $450 worth of groceries into Villa 7086. Shortly after settling in, we discovered the air conditioning was not functioning properly. Maintenance responded and measured the villa at 78 degrees. The temperature later climbed to 84 degrees. We were told management would be notified and the issue addressed. That never happened. On top of that my son had bugs crawling all over his bed. Comes to find out they were termites! Not, one or two but dozens - in the pillow cases, sheets, etc. The only reason this issue ultimately received attention was because later that day the Director of Engineering Danielle happened to ask how our stay was going while I was in the gift shop. Once she heard what had occurred, she immediately stepped in and began working to resolve the situation. Danielle deserves recognition because she was one of the ONLY employees during our stay who demonstrated urgency, professionalism, and a genuine concern for guest satisfaction. Later that day, Danielle arranged for us to move yet again--this time into two connecting rooms in the main hotel while also securing a third room for my brother and his girlfriend. When I asked what we should do with the groceries and supplies, she advised us to leave them in the villa and stated that the villa would be taken out of service until the air conditioning could be repaired. At that point, we had spent a significant portion of our vacation packing, unpacking, relocating belongings, coordinating food storage, and dealing with issues. June 13 - More Service Failures The next morning I took my daughter to breakfast at the café. We sat for approximately 10-15 minutes while multiple employees stood nearby talking among themselves. No one greeted us. No one acknowledged us. No one offered menus. No one checked on us. Employees walked by our table repeatedly and even cleared nearby tables while completely ignoring us. Eventually, I got up and left. A female staff member who was cleaning a nearby table noticed me leaving and hurried over to ask me to stay, but by that point we had already waited far too long without any service. I am confident this entire interaction would be visible on the café's surveillance footage. The café provided some of the worst service we experienced during our stay. The staff the works there barely speaks English and had zero sense of urgency to serve guests. Additional Concerns I also learned that my brother was repeatedly approached by staff members in the room that Danielle had assigned to him and questioned about him, receiving knocks on his door multiple days during the trip even when the Do Not Disturb sign was displayed. While I understand security procedures, repeatedly questioning a registered guest made him feel uncomfortable and unwelcome. What was especially troubling was that a male staff member knocked on his door and asked, "Are you supposed to even be in this room?" That type of interaction is completely inappropriate. Treating a paying guest. Treating a paying guest as though they don't belong there are accusing them of basically being a squatter was embarrassing, disrespectful, and is 100% classified as harassment vs. hospitality. Perhaps the most disappointing part of this experience is that Danielle informed me that the GM Bob L. would be contacting me directly to set up a in person meeting regarding the issues we experienced. When that didn't happen she said he would call me- he never did. When that didn't happen I emailed him 3x and never got a response.

This was our first time staying at this resort…read more The good: - there are 6 pools, one big one and five small ones. We didn't have an issue finding seats at at least one of the pools and they were salt water which was great! The adult pool was difficult to get a seat at times. - the beach area is nice but too shallow for adult swimming, would be great for kids. Resort is super kid friendly, which may be good or bad depending on what you're looking for. They had tons of activities for kids each day. - overall for being resort food the food wasn't bad and the servers were all friendly, although service was pretty slow. - gorgeous location and overall resort. - rooms were spacious and loved the lanai. It was really nice to have two bathrooms. - didn't feel super crowded. - we had a car but didn't feel the need to leave much, so you could probably be fine here without a car at all. The bad (normally I wouldn't have this many but at almost $1000 a night cash rate I'm more picky) - No food service at any pools but the big one so you have to walk over to the beach bar if you want drinks at any of the smaller pools. - Housekeeping never came during our stay, we were out and about until 3pm or so each day and they never came by during the 8 hours we were gone so we ended up just putting up the dnd sign when we got home as we were reading to shower etc at that point. - The fees - almost $90 a day in parking and resort fees. It seems at this price point you could include parking. The only value I saw from the resort fee was water bottles which is kinda bare minimum to provide in my opinion. When asking about the resort fee we were told it covers the pools and towels and waters. At the rate you pay per night, seems excessive. - We had a late night flight and asked if we could use showers to change after we checked out. We've done this at many other resorts before no issue. We were informed it would be $31 each to be able to use the spa showers. Every other resort I've been to either has a shower at the gym/pool bathrooms you can use for free (including both other resorts we stayed on our keys trip) or lets you use the spa changing room if you arrange it for free. Overall we enjoyed our stay and the resort. We paid on points but if I was paying what is listed as the cash rate, the bad would have been much more at the forefront for me.

The hotel and grounds are beautiful. The rooms are very large. That's it for the positives…read more We stayed in room 360. The bathtub appeared to have been reglazed and was showing signs of wear to the point that it looked filthy. Both toilets had deep gauges in the bowels making them look dingy. The tile around the shower has not been scrubbed in years and the floors were in desperate need of a machine scrub. This hotel not only charges a resort fee but they charge for parking and a game fee. I still don't know what the resort fee was for because the WiFi was non-existent. Breakfast was included but you cannot go over $60 which I thought was easy until you see they charge $19 for pancakes!!!!! If you want to be nickel and dimed this is the place for you. We ate dinner here one night and we were not wowed. The Mohana restaurant lacks attentive service for the prices they charge.

6/2023- Great family vacation! The hotel is so quite and relaxing. The beach was beautiful. My…read morehusband enjoyed standing in the water and flying his kite, and fishing with daughter. My son and I relaxed beachside and floated in the pool.

This is one of those cases where you just want the place to be better. The grounds are well-kept,…read moreincluding the pool, gardens and small beach. Staff is helpful. The units, though, are dismal. The furniture, carpeting and curtains are old and dingy, with dark green carpeting and burgundy curtains and furniture. Because of visibility from one unit into the others, you feel compelled to keep the curtains drawn for privacy, which makes rooms feel very dark. The units have a unique configuration. You walk upstairs to the kitchen and wrap-around porch level, then upstairs again via a spiral staircase to bedrooms, bathrooms and the sitting area. This was not a problem for us, but the group next door included a woman who'd just had foot surgery and she was struggling getting in and out of the unit. You will also need to be able to carry your suitcase up two flights of stairs. Our unit had an updated kitchen, but bathrooms really need updating as well. They are tiny and sad, with shelving and cabinets made of particle board. Location is fine, though you have to drive down a rather industrial road to get to the property. But that hodgepodge seems kind of indicative of the Keys.

Where to begin! The check in was smooth and the desk attendant very friendly. The room was very…read moreclean and so comfortable. The resort has two pools overlooking the ocean. Unfortunately, it was too cold for us to swim because of a very unusual cold front the keys haven't experienced in 15 years. The pools are heated, but we found the hot tub more enjoyable. The beach is private and beautiful. Very well maintained and rocks picked up every day. The restaurant on site was very convenient and live music played daily. They even have a grill with utensils that we utilized. I can't say enough good things about this resort. We absolutely loved it and had a wonderful time. I hope someday to be able to visit again!

What to expect: Pull out couch is horrible. Shower heads have extremely low pressure. Our bathroom…read morefaucet leaked everywhere. Our bedsheets were not soft and felt sandy. I honestly dont know if they were fresh. There is no Bell man, no pool service, no room service. Not sure why they call it a Hotel or a resort. It was more like a high class expensive motel. The sea weed does not get cleaned up on a regular daily basis and give off a very bad smell. We could not use the beach as we planned on our very last day of our trip. Otherwise cute place, great views, fully equipped kitchen, polite staff, and right next to a fun cute bar.

Loved this resort! Best part is you have access to 2. Both…read morehave pools with bar and ocean views. Music never stops and neither does the relaxing fun. Check in was easy (they even got us in early). Rooms were nice, sheets were clean, room was stocked and cool. Fridge in every room and all toiletries available. We jumped from pool to pool and when needed relaxation went over to the private beach area. The weather was sunny and windy. It was the perfect combination of a nap on there numerous provided hammocks. There's always some festivity going on to choose from but we went our own route. Happy hour is available even on the weekends and make sure to grab some bites. There are a couple of fast food places around just in case and local restaurants but all you really need is here at the resort. Our days were filled with ocean breezes, cold cocktails, naps by the sea, and the perfect sunsets. Also available were spa services and gym. Take advantage of it all!

General - We came here for our 2026 winter vacation. We were looking for sun and sand and found it…read morein Marathon, Florida! Location - This hotel is located right in the middle of Marathon in the Florida Keys. Marathon is a fairly large city when looking at the keys and this hotel is right in the middle of everything this island has to offer. You are close to many different restaurants, a Publix, famous 7-Mile Bridge and the one of the best beaches in the Keys, Sombrero Beach. Rooms & Building - Rooms are all suites and spacious. They reminded me of what you would find normally at an Embassy Suites. The style and theme was modern, nautical which fit the surrounding area. The room had a fridge and microwave and a small living area. The bathroom had a spacious rainfall shower and large vanity with plenty of room to spare. Amenities - The hotel has two outdoor pools onsite. The pools are heated and stayed comfortable throughout our stay. The site also offers a small butterfly garden, green space with firepits and hammocks, and beautiful marina views (and sunsets). The property grounds are well maintained and beautiful. Food - Breakfast is not included in your stay but there is a restaurant and coffee shop onsite. The coffee shop serves Cuban-style coffee which was unique and very good. The breakfast sandwiches at the coffee shop were also pretty good. We didn't eat at the restaurant but the food menu looked interesting. Vibe - Easy going staff and customers. No complaints. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - If you are looking for a luxurious stay while in the Florida Keys, Faro Blanco offers a good mix of luxury and hotel-styled amenities. One neat perk - if you are a Diamond member, you can use the amenities at their sister resort next door (infinity pool, hot tub, and man-made beach). Prices tend to fall into the $300's+ for a night, so this place might not be in everyone's price range or interest.

I very much enjoyed my 3-night stay at this hotel…read more Compared to other Hampton Inns I have stayed at, this one had the most spacious room. It even had a wet bar with an extra sink and an outdoor patio area with a couple of chairs and a small table. There was also a larger-than-average fridge, microwave, and safe. Possibly my favorite thing about Hampton Inns is the included breakfast. It's so convenient to have a wide selection of foods available to start your day. There's always some meat (typically sausage patties or bacon), eggs (typically scrambled or frittatas), and breakfast potatoes; oatmeal, yogurt, and some toppings; cereal (frosted flakes, cheerios, and I forget the last one) and milk; bagels, bread, and toppings (cream cheese, butter, jam, etc.); fruit (typically bananas and apples); waffle batters (vanilla and a rotating flavor like blueberry or banana) and an iron; juice (typically OJ and apple or POG); and I'm probably missing other things. There is ice, hot and cold water, tea, and coffee available 24/7. Other amenities include a pool, tiki bar that serves drinks and food in the pool area, room service, a decent gym, and a little dock where iguanas like to hang out throughout the day. Service was excellent. Parking is $10/night with in and out privileges and there are plenty of stalls. And because of the layout of the hotel which only has 2 levels of rooms, you may be able to park right outside your room's patio door.

The hotel is amazing clean, decorated beautifully. Staff is so friendly. Breakfast has many items…read moreto choose from, coffee delicious Only improvement needed are the lounge chairs around the pool