I see why Luigi's 418 is one of my uncles and friends go to place! Do not let the small sign and…read moredark windows fool you, this is the spot for authentic and delicious Italian cuisine--and in all places, yes, Leavenworth, KS! We had to wait for about 20 minutes for a table, but it went quick. We were sat with the best server that kept our water glasses full and checked on us regularly. I checked out the menu and decided to go with the spinach lasagna and minestrone to start. If I would have known how large the soup was I would have just gone with the lasagna! The minestrone was very healthy on the tomato, but topped with tons of vegetables! It was pipping hot, so it made it difficult to eat right away. Once it cooled down it was so delicious! This was not your canned Minestrone soup! So full of flavor and not super salty. I could have just had this as a meal, so I tried to save some room for my spinach lasagna. Wow and wow and wow! Again a very large portion that did not skip on flavor or seasoning. Every bite was so amazing! I only got a few bites in before my stomach told me to stop! I did manage to try my uncle's seafood pasta which was super rich and heavy; but again super flavorful. I liked that the portions were generous, but they did not skip on the seasoning. Again I see why this is a favorite! I will be back when I am in the area again!! A must!!

We have tried really hard to keep giving this restaurant chances because the food itself is…read moreactually very good, and my mom genuinely loves this place. We order takeout because she's older and has difficulty getting around, so takeout is easier for her. Unfortunately, almost every single takeout order we've placed has had an issue -- missing items, wrong items, forgotten desserts, etc. Tonight was the final straw. Once again, we got home and realized an item we paid for (our cake) was missing, so my husband had to drive all the way back to the restaurant while the rest of our food sat at home getting cold. My mom called to politely explain that this has been an ongoing issue, but the owner repeatedly talked over her instead of listening. I then got on the phone myself and stayed calm and respectful while trying to explain that this wasn't an isolated incident. While I was still speaking to her on the phone, my husband arrived at the restaurant to pick up the missing cake. According to him, after he walked in and explained he was there for the missing item, the owner tossed the phone onto the counter and told him to talk to me while she went to get the cake. Rather than finishing the conversation professionally, she walked away and left an employee to continue the call instead. I even respectfully asked the employee if I could please continue speaking with the owner because I genuinely wanted to calmly explain our concerns as long-time customers. I was not yelling or being disrespectful. However, I was repeatedly refused and the owner would not come back to the phone. When my husband received the cake, the interaction became even more unprofessional. According to him, the cake was tossed onto the counter from several feet away hard enough that the lid popped open. At that point, tensions were understandably high on both sides. The frustrating part is that we were never calling looking for handouts, free food, or anything extra. We genuinely wanted to make the owner aware of recurring problems that continue happening with takeout orders because we actually liked supporting this restaurant and wanted things to improve. I fully understand restaurants get busy and mistakes happen sometimes. But when the same issues happen repeatedly, and customer concerns are met with defensiveness, avoidance, and hostility instead of accountability or even a simple apology, it becomes extremely frustrating. We truly wanted to continue supporting this place because we did enjoy the food, but after tonight's experience, we won't be returning. *UPDATE* I would like to respectfully clarify a few inaccuracies in your response. This is actually my first time ever leaving a review for your restaurant. I also checked my Google review history, and there are no Google reviews from me for your business. Additionally, the situation you referenced from four months ago involving sauce was not me either. I consistently order the same meal each time - the Tour with extra fettuccine, extra rolls, and dessert, so I believe there may be confusion with another customer. My mother was polite during the phone call and was simply trying to explain that we have experienced repeated issues with missing items from our takeout orders over time. From the beginning of the conversation, however, the interaction immediately felt defensive, and we were repeatedly talked over instead of being allowed to explain the concern. When I got on the phone, I also remained respectful and calm. I repeatedly tried to explain that this was not simply about one dessert, but about a recurring pattern of issues with our takeout orders. I even politely asked multiple times to please let me explain because I genuinely felt unheard during the conversation. I also want to clarify that the employee did not sound as though he was "almost in tears," nor did my husband observe that while he was inside the restaurant. Throughout the interaction, I even offered to call back later or wait until you were available because I genuinely wanted to have a calm and respectful conversation regarding the ongoing concerns. At no point were we looking for free food, compensation, or handouts. We were simply trying to make you aware of recurring issues because we genuinely enjoyed supporting your restaurant and hoped those issues would improve. I fully understand mistakes happen in restaurants. What made this experience disappointing was not just the missing item itself, but the way the concerns were handled afterward. Being talked over, having the phone abruptly handed off, and being refused the opportunity to continue the conversation respectfully made the interaction feel very unprofessional and dismissive.

Loved the Spinach Dip ! The Italian stallion sub is absolutely a must have and the pizza and wings…read moreare the best in town

Abe's is super solid pizza. The wings are the best thing on the menu. The employees are very…read morefriendly!

Ordered pizza for delivery. JASON did an amazing being on time, punctual, very polite and very…read moreprofessional!

Not consistent with the same pizza I ordered 1 week ago. I am so disappointed as I thought I had…read morefinally found a good pizza for delivery in our small town. I had ordered the spinach and feta with a NY style crust. It was cool and concealed and the crust did not appear the same at all, as the NY crust I ordered before. Last week it was piping hot and the pizza had movement to the slices. This one today, was so cool, it stayed exactly as I picked it up from the box to eat it. If a pizza is hot and fresh, it bends as its lifted. The crust tasted old and I threw the rest out and will not order it again.

I placed an order from Papa Johns that was delivered by DoorDash, that arrived incorrect -- the…read moreorder appeared mixed with someone else's (half mine, half not). To their credit, the DoorDash driver returned it to the store and brought back the correct order, minus a couple of sauce cups that I was willing to overlook. **The delivery driver and store staff did correct the problem and the pizza itself was good.** However, the follow-up experience was unacceptable, which is the sole reason for the 2 star review. I left a review and requested a manager call because I wanted to praise the store staff for fixing the issue and raise awareness that the call center had misrepresented itself by claiming they were "in the back of the store," which clearly wasn't accurate. Nick, who identified himself as the general manager, called me. From the start he was aggressive and dismissive. He repeatedly interrupted me and stated he "doesn't need all that," refusing to let me explain the situation. As a result, I never even had the opportunity to share the compliment about the staff who actually resolved the problem. Instead, he abruptly refunded my entire order -- something I never asked for. All I wanted was a manager willing to listen to both a compliment and a concern. This interaction reflects poorly on upper management. The frontline staff and driver corrected the mistake and did their jobs well, but the general manager's attitude and the misleading call center experience completely undermined that effort. Corporate should take a look at how customer feedback is being handled here!

nick the manager was very rude when I just asked a simple question and I was called weird for…read morewanting to understand why I can't place a order

It was late and I had forgotten all about making dinner plans... I placed an order online through…read moreCasey's mobile app with one specialty pizza adding their promotion of one additional single topping pizza as well as freshly baked cookies and a 2-liter of dr.pepper for me, my boyfriend Brian, and our neighbor, Seth. Our delivery driver arrived in record time to which I met him in the middle of the street front of my house where he dropped the bag with the 2-liter and cookies right in-front of me. He immediately apologized a few too many times as he returned to his vehicle. Thankfully the cap stayed on but I noticed the cookies were missing from my order when I got back inside my house. I called the phone number listed on my receipt and talked to the manager, Pierce, who apologized for his new employee in training that may have forgotten to include the items and that he would personally correct the situation if I drove myself into the store and asked for him. Of course, I jumped in my car and headed his way to reclaim the missing cookies that I had already paid for. When i got to the store, I was the only customer to pull on the lot. Inside the store, every employee was either cleaning or observing another's task work. I mentioned the managers name and Pierce came out from the kitchen and asked me to remind him of the kind of cookies I ordered earlier while he browsed the quick aisle finding them and thanking me for my patience over the situation. I believe Pierce displayed the correct response to my dilemma with exceptional professionalism and tact. Well done.

This is the absolute worst Casey's ever! The staff is lazy & unprofessional. There is barely ever…read moreany food in the warmers. Apparently no one there knows how to change the iced coffee, it's been empty 4 days now. Each day I have informed an employee that said they'd "get to it." Today I called & was told it was refilled only to be empty again. I informed the manager but he's been there 2 of the 3 previous days with no resolve.

My family are Pizza Hut fans, me not so much. But we decided to do a dine-in dinner at this…read morelocation around 5pm and it was practically empty. Needless to say we were seated immediately. Our waitress was extremely courteous and took our drink order right away. We placed our order when she brought our drinks: 2 large pizzas (1 pepperoni, 1 cheese). During our wait my husband spotted a sign on the wall-- a "Deal of the Day" (something to that effect) for 2 large one topping pizzas with breadsticks for $28.99. Our waitress did not mention any dining in specials or brought up as a suggestion when we placed our order. This is the reason for the 4 stars. When she brought our pizza, we asked about the special and she asked if we wanted to make our order the special. Once we said "yes" she happily complied and yelled in the order of breadsticks. Overall, the facility was clean, family friendly, and overall a good family experience.

Pizza was old and cold, and wings were sitting in a pool of oil. Had to drain them and ring them…read moreout with napkins. Couldn't eat either of them. Money wasted. Would have been better off buying a frozen pizza. A Domino's pizza ordered recently was much better quality. Cinnamon rolls were tasty, though.

Not sure how you could do such a bad job cutting a pizza. I ordered a half and half topping and…read moreit's pretty silly looking

Went to the buffet there was only three kinds of pizza left all of them were old except for the…read morecheese pizza and bread sticks the salad had old lettuce in the bowl only carrots and eggs were the only thing that looked edible. Worst food ever at Pizza Hut will never go back. No stars.

I would like to start out by saying I've enjoyed ordering from papa Murphys for quite some time…read morenow. But the last two times when I have called the store to ask questions or in need of service the phone has just rang and rang and Rang!!! will have to look at other alternatives for better service.

My wife and I visited last night and ordered 3 pizzas for myself and my family. Although they were…read morebusy at the time, the staff was very welcoming and friendly. There were two young men working behind the counter. The store was very clean, and the service was great! With most pizza places being in such a rush it was a breath of fresh air to visit a place that actually took the time to welcome you and cared about their service. A nod to the manager for hiring such professional young people.

Large any pizza only $10.00. Caseys pizza does not disappoint! Fresh, steamy hot pizza, delivered…read moreto me to my car side by courteous, happy person!

I never lived in a town with a Casey's & now I don't think I can live in a town without one. They…read morehave some of the best pizza & its not nearly as expensive as the bigger chains. The pre made wraps, sandwiches & salad are delicious. The employees, especially the manager at this location are very nice & helpful. Reward points are also a bonus if you visit frequently.