Ok so Little Caesar's is not the Cadillac of pizza places and you get what you pay for in life but wow. This place hit rock bottom and then broke out a jackhammer to keep going lower.
I was not expecting much but I at least expected to receive my food on time, cooked completely and with a somewhat welcoming acknowledgment or maybe even a thank you but what I received was exactly the opposite.
I ordered on the app and set the pick up for 20 minutes. It was 3:55 and it said pick up between 4:15 /20. As I was driving there by 4:15 the tracker had not moved from received status. At 4:17 I arrived and the tracker moved to prep. I approached the drive through and I was met with a sharp "can I help you?" (Get the full experience say that with a lot of sass and attitude then throw an eye roll in there and that is what I heard)
I said I have an order I'm tracking for Brian. (That's me) I was told "come up to the window"
I waited for about 3 and a half minutes, the window slid open and my pizza was literally shoved out the window sideways. Not handed but shoved. And as quick as that happened the window closed.
I wanted napkins, I wanted a receipt, I wanted the crazy sauce I paid for. So I tapped on the window. After just over a minute the window opened and I was asked, "yeah?"
Crazy sauce was eventually passed to me and the window slammed shut.
This pizza was half cooked, the attitude was uncalled for and the experience was a lower score than terrible.
Here is the kicker, the person that I interacted with was management.
Do better Little Caesar. Rome fell and you will as well unless you improve. read more