I was going to leave one star. I waited in the drive thru for 35 minutes. When I got to the speaker, no one said anything but when I finally said something they immediately took my order. When I got to the window, they told me pepperoni would take 15 minutes. I decided to wait. I heard someone inside ask for a refund because they'd waited 40 minutes. There was no communication to me outside of this. Finally when I got my pizza, the woman apologized and gave me a free pizza, which is why I added a star. I appreciate the awareness of the issue and effort to fix it. I just think that some efficiency but even more importantly, communication with your customers would go a long way. Even "hi, we'll be with you in just a moment" at the drive thru, "update that pizzas looking like it will take closer to 25 minutes," etc. Just helping us feel like we're on the same page as you. I don't recommend coming at lunch time. I came at noon on a Friday if that helps at all. read more

I still remember the interaction I had with the girl working at this location. (I hope she doesnt work there anymore!) This was probably about a year ago or so, ofc this location always has long lines but it wasnt too bad this night. I pull up to the speaker and order and immediately this girl has attitude with me. She repeated my order back but I couldnt really understand her so I said "i think thats right" and she begins to say "what do you mean you think?" And literally sighed into the speaker. I then told her i didnt hear her very well but i think it sounded about right and she gave me more attitude, she was acting like I ruined her night for even being there ordering something. I was nice the whole interaction. When I got up to the window, she aggressively opens the window and repeats my order again and i realized where she got it wrong so i told her oh that was actually supposed to be crazy bread. And she looks me in my face and says "thats not what you said" and ROLLED HER EYES at me. She was being so mean, it genuinely ruined my whole night. The pizza was super yummy, but that attitude killed everything. Maybe she was just having a rough night, but that doesn't mean you have to put it onto other people. Anyway, hope this location changes things. read more

who sliced this pizza? drinking on the job is fine if you can perform at a normal standard, but this person cannot. the pizza tasted fine, but whoever sliced it needs to get their eyes checked or something. or maybe lay off the dab cart haha i know fast food isnt fun to work at, but this was impressive how badly they messed up. read more

Little Caesars Pizza - classic pepperoni, hard to mess up - Pizza Near Me - Riverton, Utah

Terrible service. I went through the drive-through for a hot and ready pizza. They handed me a cold pizza at the window or just an older one either way I asked if I could wait while they made another. I then waited inside for 30 minutes while I watched several hot and ready pepperoni pizzas go out with no acknowledgment towards me only one in the store by the way, and then after I saw the hot and ready pepperoni pizza pile up. I finally had to whistle at them to get their attention as if they were trying to ignore me. The date for reference. April 15, @ 9:37 Someone should care at this place. Been multiple years running as you can tell by reviews. read more

Ordered online and our classic pepperoni was ready within a few minutes! Got to skip the line and enjoy our pizza on the way home!

Some of the cheapest pizza you can buy, but you get what you pay for. I got a "Detroit style" cheese pizza. I put that in quotation marks for good reason. The crust did have the shape and thickness of a Detroit style pizza, but that was the only thing Detroit about it! A Detroit style pizza should have the sauce piled high ATOP the cheese, not beneath it! Speaking of, just like Dion's pizza in Albuquerque, there was hardly any of a bland tomato sauce inside that pizza! There was quite a bit of cheese on the pizza, but it was very unremarkable. A good pizza needs fresh, dry mozzarella, but Lil Caesars uses some type of processed whole mozzarella + muenster combination that resulted in a bland, overly gooey cheese. Lastly, the crust was ok. It was a little too soft and buttery for my taste, but it wasn't bad. Overall, the pizza was so flavorless and underwhelming, I had to break out some garlic powder to give it something! The only reason it doesn't get one star is because of the value you get from Little Caesars. Two "Detroit style" pizzas for $15 was good for two very filling meals. read more

Little Caesars Pizza - A "Detroit" style pizza, which is really just nothing else but "medigan" - Pizza Near Me - Riverton, Utah

They were very quick and on time; however they unfortunately gave us the wrong pizza. Simple mistake, and they refunded us without hesitation. Very nice manager. read more

Absolutely terrible service ! Haven't come to this location for like 8 months due to my last experience & they have no food ready , the worst attitudes ! Need to up your service and staff etc your reviews alone show how much work this store needs read more

slacking had 30 customers in the lobby waiting for food. No one got what they asked for

Landed on 4 stars, but realistically a 3.5. Service was tolerable--Hot-N-Ready felt more like Hot-N-Eventually, but the pizza showed up warm and passable. With Domino's recently exploding across the street, Little Caesars has technically climbed the local rankings by default. Whether that incident was random or part of Little Caesars' growth strategy is unclear. Either way, Papa Murphy's and Wicked Peel might want to watch their backs. Would return--but not if I'm in a hurry... or near anything flammable. read more

My husband got a meat treat and breadsticks , $18 . We got home and it was the wrong pizza / cold , we had to go back and ask for the right pizza . They tried to give us 3 cheese pizzas when we went back , finally we got our right pizza & asked for some type of compensation for having to drive back and they wouldn't . Service needs help . read more

I've tried using your online ordering for this location twice in 5 days, once last Friday 4/11 and once tonight 4/15, both resulting in a cancellation. First by door dash due to waiting for over an hour for my order. Second due to your employee not communicating with me after waiting for 20 minutes for my order he then came and mentioned that "some old lady forgot to put in my pizza poppers" and told me I'd need to wait another 8 minutes. I asked if he could cancel them instead and he cancelled my whole damn order without communicating that he couldn't cancel just one item. I will not be going back to this location, and will be submitting a review on Google maps, Apple Maps, and other necessary locations to warn people away from here. Two nights of hungry crying kids. Two nights of me placing my order well in advance for them to be forgotten by your restaurant. Also, while I was waiting in the drive through, the staff was behind the counter talking crap about your customers, swearing loud enough for me to hear in my car. read more

Placed an order online. Had time to wait, realize the wait was gonna be more than 10 minutes, download yelp, and leave a review. Still sat waiting for someone to at least ask about my order. So slow I turned my car off. I should've gotten taco bell across the street. One pizzas shouldn't take almost 40 minutes (with time in advance as the order was placed online) If I could I'd leave 0 stars. read more

This place appears to be completely operated by young teenage boys haha. They're respectful. They got my order right the first time I said it. They all wore masks. I was impressed! I will say there was a huge difference between the Hawaiian and cheese pizzas. They said Hawaiian takes longer.... so I'm guessing they have a bunch of premade cheese pizzas sitting around. My kids and I really didn't like the cheese pizza very much. But the Hawaiian was great! That ham had a nice texture and flavor. Whenever I go again, I'll get nonstandard toppings so they make my pizza fresh read more

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You call this a pepperoni pizza? lol luckily we like cheese pizza too. At least they're open read more

Little Caesars Pizza - Supposed to be an Extra pepperoni pizza - Pizza Near Me - Riverton, Utah

My daughter ordered a cheese pizza at 11:00 am online at this location. It said a 40 min ready time . She was in the area so went to this location early . She went into the store & they said you are 25 minutes early . There was no one else in the store waiting for pizza . So she asked for her pizza . They were rude saying she was way early . She asked you don't have any hot & ready cheese pizzas ? It's not a special order . They said yes ok I guess we can give you the pizza you ordered. Why be rude about it ? If you have pizzas ready why can't she have hers early . This location is always so bad at customer service & having pizza ready when you order them . I have other family members that have gone in at their scheduled pick up time & still had to wait . They definitely need to change something & not be so rude. The Riverton location is even worse . I will not bother going to that location read more

Is there any kind of management at this location? Or someone who is at least able to pick up the phone? Trying to call in an order is a joke. Trying to use their app is a great idea if the order would be correct when I come for puck up, let alone fresh. Their pizza is hard. The pretzel crust?!? What a disappointment. If I wanted an overly salted regular crust, I would've just emptied my salt shaker over the whole thing. Not even a pretzel-like attempt. read more

Last night is the last night I'll be coming to this particular location. I sat in the drive thru while a line built up behind me and no one ever got on the speaker so I pulled up to the window waited another ten minutes for them to finally come talk to me while watching one guy on his phone and another spill breadsticks out of a bag. He then took the breadsticks to the back put them in a new bag and brought them out to whoever was inside! No I've been coming here consistently for a long time but this is pathetic oh and they didn't but the seasoning on the pizza crust yeah by little ceasers... read more

I know Little Caesar's. I've had my gripes in the past but here is the thing. When the pizza is made fresh it is really good. I really enjoy me a slice of Little Caesar's. The problem is the hot and ready is so hit and miss that it's not worth it. The Herriman/Riverton location seems to have quality employees. The past 3x the pizzas have been fresh. I mean really mouth watering hot and tasty fresh. The gentlemen who we have come in contact each time (dark hair, glasses) is awesome. He's polite, calm, and courteous. Even when it was hectic inside he was collective about his situation and made the pizzas and ours was made and given fresh. I just hope the employees stay, please. read more

By far my worst experience at a little Caesar's I came in on Friday November 8th. First off when I called in to place the order over the phone for pickup and sat listening to whoever picked up the phone talking to co workers laughing and joking around for over 8 minutes and then listened to the girl take another order at the counter when someone walked in and then continued to pickup the phone and told me that I can go online and place an order??! Absolutely unacceptable so I called her out for her lazy comment and asked her to just please take my order. So she took my order and after I told her that was all she then said "sorry please give me one second" and started talking and laughing with co workers instead of just placing the order so then I sat on hold for another 5 minutes just to confirm that was all. Even if the girl just messed up her wording that does not excuse the lack of training and absolute terrible customer service. The whole night crew should be retrained and or replaced! read more

This location is the worst ! You consistently wait in the drive thru line for over 30 minutes and then food is not ready when you get to the window and then you have to go park! This happens 9/10. Only come here if you have lots of time to waste . read more

This is truly the worst run establishment I have ever been to. I don't really care to ever review places, but I hope this place gets shut down. I placed an order online, 1 pizza and a crazy bread. Usually something I can be in and out for in less than 2 minutes. AFTER I had already paid, it tells me it will be ready over an hour later. I thought that was BS so I decided to go earlier. I pull up, there's 10 cars in the drive-thru. So I decide to just go in. There's 2 people in line, and a bunch of kids working. Standing around and chatting with each other. When I get to the cashier, he tells me it'll be another 15 minutes. For 1 pepperoni pizza and crazy bread. I understand rushes, I've worked in fast food before. But an hour for a pizza? On top of that, I saw plenty of boxes of gloves, but not a single person using them. I saw a kid scratch at his head for a good 15 seconds, then continue touching and making the crazy bread. This is extremely poor service. I am currently trying to find out who the franchise owner is, because this place is not only poorly run, but it's fucking disgusting. They wouldn't even give me a refund. read more

This guys disappointed me for the last time. Not only are they not following food safety practices. They employ kids who seem to only want a pay check and not caring about the customer. They having inappropriate conversations while customers are around with language that would be offensive to many. I've worked pizza for many years, managed pizza shops, so I know what I'm talking about. Hell I've been in the food industry for over 20 plus years. Evetime I've gone in, I've seen STACKS of pizzas in the boxes lined the back wall on the cut table with zero heat source keeping them at the prober temperature. Who knows when the kids finally put those pizzas in the heat cabinets. They sure didn't do any of them the 20-25 minutes each time I was in there last? At least 15 pizzas just sat there on the back cut table for that long. Those pizzas could be stone cold as they put them into the heat cabinets and the heat cabinets could be warming them up again which invites pathogens to grow on the pizzas. The make line (where they make the pizzas) in the back isn't any better. The employees are supposed to have on hair restraints according to health code. But nope many don't in the back. The manager doesn't have to have one because they aren't fulfilling any specific food handling job. The person at the front I've personally seen handle money and Credit Cards with ungloved hands then with out washing their hands or putting on gloves handle peoples ready to eat food. I let it go because it was cheap somewhat fast and my kids liked it. Well, I'm not risking my kids health any more, when I can go to the Riverton one by IFA. And their are other opinions. The picture doesn't do it justice, many pizzas are hiding down the wall. But what do you do. read more

Little Caesars Pizza - Center is where they cut the pizzas coming out of the oven. The boxes are pizzas that are already taken out of the oven and cut - Pizza Near Me - Riverton, Utah

Very disappointed with the food we got from here just about a half hour ago. It's 6:20 as I'm writing this and we paid for our pizza at 5:52. The cheese pizza we got is extremely dry, hard, and clearly old. My sister worked at Little Caesars recently and says she guesses during a slow point during the day they probably made a ton of pizzas to fill the case, and those have been sitting in there ever since. She said the store was quite busy with 3 or 4 cars in the drive thru and a few people inside, so they should have been pushing out fresh pizzas to keep up. I have no doubt that the pizza we were served tonight was hours and hours old. Will not be coming back. 2 stars, because the cashier was nice! read more

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horrible service. workers are unwilling to help customers, food uncooked. wrong order and cussed us out. do not recommend never will go again. read more

Little Caesars Pizza - "10 Piece Italian Cheese Bread" wrong food. - Pizza Near Me - Riverton, Utah

ridiculous waiting time. Spent over an hour and there were less than 10 cars in front of us. Must be severely understaffed and there is no way of getting out of the drive thru line. read more

This place always seems to disappoint the only reason I go there is because it's super close to home but I'm starting to think this place is a bunch of garbage and the laziest workers on EARTH! Just went there today was told no hot and ready extra most bestest ask for crazy bread of course their out and it will take a freakin hour! Seriously I wonder if these people even do their job! Manager you need some schooling on how to run a business! These people need to learn how to cut a pizza how to make pizza how to cook the crazy bread! Just shut this lousy place down! Crap service! read more

The girl in the restaurant got an attitude when she didn't hear my order correctly ... charged me more than my order should be and didn't want to refund me the correct amount .. the "sup" stepped in I asked for fresh pizza he said they were .. bottom box felt cold .. told me 30 minutes to be ready fresh .. what a joke ! I hate this little Caesars .. if you can avoid them do so .. read more

We order the five dollar pizzas and have them do crazy crust. That is where they spread melted butter and Parmesan cheese all around the crust of the pizza. It makes it so good! And we always get the crazy bread and sauce. The pizza is delicious when it's fresh! Just don't let it cool down or it turns into cardboard. The ICB is my favorite thing to order. (Italian cheese bread) It's like a deep dish pizza but it's just the cheese bread that you dip in sauce. So yummy fresh! read more

Waited in the drive thru for over 45 minutes tonight. When I finally got to the window the girl was just sitting on her phone and was so rude. No apology for the wait or anything. Once I opened the pizza it wasn't even cut... awful experience and something needs to be done.. read more

Little Caesars Pizza - Pizza Near Me - Riverton, Utah

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Let me start by saying, "The quality of the pizza, the taste, and the value are great." That being said, I will not likely be returning to this restaurant. Even though it is literally a 5 minute walk from my home. Last Saturday I went online and ordered 2 pizzas and an order of breadsticks. I placed my order around 5:30 and was prompted that it would be ready between 6:05 and 6:10. I arrived at the restaurant at 6:05 and checked in at the counter. The person working the counter found my slip and told me they would notify me when my pizza was ready. I stood watching people come and go for 30 minutes. Finally about 6:35 I inquired about my order. It took several minutes to find my ticket and they told me it would be another 4 minutes. It took over an hour start to finish for me to get my pizzas. when they did bring the order out there was no apology, excuse, or "I'm sorry" offered. Again, the pizza tasted great, but not "worth the wait" great. read more

I get that it's little caesars but this is literally THE WORST location I have ever been to. The wait time, the customer service, no one said anything to us for 10 minutes. Everyone saw us, made eye contact and continued to ignore us. Then heard someone say "tell them there is no crazy bread, it takes too long" IN FRONT OF CUSTOMERS!! ARE YOU JOKING!! read more

Very upset. This is what they gave me. They give old pizza before lunch and during. They serve all the old pizza. It's sad to see such a big chain failing. read more

Little Caesars Pizza - This is what they gave me. It looks a day old. - Pizza Near Me - Riverton, Utah

Hot and ready = awesome Deep dish = awesome Breadsticks = amazing Can't beat the pizza for the price. AND THEY HAVE A DRIVE THRU! DRIVE THRU PIZZA!!! read more

Waited 30 minutes for 2 hot and "ready" pizzas and 2 extra most pepperoni pizzas. When the pizzas finally arrived I checked it one only to find the pizza on the bottom was not an extra most pepperoni but just another cheese. Went in and was told that I would have to wait another 10 minutes for them to finish my pizza. This store is understaffed and they even posted a sing saying they were short on pizzas. I just feel bad for the poor workers because they are running around going crazy to take orders, run to make pizzas, and also take orders from the drive thru. Crazy unorganized!! Ana Cruz 801-748-2202 is the general manager for this Little Ceasars. They need to treat their customers good but their workers even better! read more

Worst customer service ever!!! During this Covid 19 mess and it took them 12.5 minutes to help the one car in front of me. I asked what the deal was and the clerk said they had a special order from them ordering at the box and it took that long to make it. I asked why they couldn't just have them pull up and take it out to them when it was ready so they could help other people in line and the response was "It is to difficult to do that". I try to be patient during this time of change but stupidity runs rampant. It took more time to help that one order than the 10 cars in front of me. I guess Little Ceasars doesn't want my business during this time. Very poor management!! Location 13400 S 5000 W Riverton read more

This store is a joke. The manager is a joke. The amount of attitude is a joke. Was originally told 30 mins for my "hot and ready" to be delivered then after check out it changed to an hour. So much for hot an ready eh. So I tried to call and ask to come pick it up instead and after 4 hang ups in a row I finally could talk to a person. Instead of listing options for me or at least kindly explaining that they do delivery through door dash not personal drivers and it's not an option to just switch it to pick up. I asked if it's an option to cancel the order completely and reorder the same thing for me to pick up considering that door dash hasn't even sent someone there because my food wasn't even finished being prepared. I get attitude of "I guess I could do that" so I ask to speak with the manager I get a "actually I am the manager" with twice the amount of attitude. I'm young I work in customer service I know how easy it is to be polite and educated on options for customers especially when you are a manager. Moral of the story go anywhere else. Eat food out of the trash before you eat here. read more

This location may as well shut down. The employees suck and so does management, the pizza's are always disportioncate, they close hours earlier than they are supposed to. Don't waste your time or money read more

Let's just be real, this little Caesars is the best. The staff were super friendly, which seems odd because usually Little Caesars pizza is ran by a bunch of hooligans. I like this place though good vibe good people and great pizza read more

Pizza here is hit and miss. Every other time the pizza seems semi-fresh. Other times it's as hard as rock. Went through the drive-thru and order just a regular cheese pizza. Got and home and had pepperoni on it. Guess it's pretty hard to put the correct pizza in the box between cheese and pepperoni. Makes me wonder if they know the difference. read more