***Shirley Tao, who is a Healthcare Recruiter for Apex, exhibited disrespectful, inconsiderate,…read moredeflective, and other unprofessional conduct and behavior, and a lack of transparency regarding pertinent information related to an application I had submitted, for which I have now withdrawn my interest and application for the position previously applied for. ***
I applied for an HHA position I found on Indeed that APEX had posted. Not long after I submitted, I received communication from Shirley and spent the end of last week running around to get diagnostic testing redone, etc. At no point did Shirley or the Indeed posting indicate "the facility has been known to be slow on interviews it does take them a few days to review" it wasn't until I withdrew my application via email that this information came to light if this was not bad enough, she had the audacity to tell me in the same email response she states " I did not hear from them an interview confirmation so I did not say anything" makes the entire interaction even worse and reinforces my point about a lack of transparency, consideration, and respect, which reflects very badly on her character and, subsequently, Apex. Sending a quick update, such as "Hey so-and-so" or whatever greeting you choose, followed by "I've submitted all your information to the facility. Once I receive an update regarding an interview date, I will let you know," or something along those lines, shows you respect the applicant and their time. Choosing not to say anything, as she did, and making that admission (which I would have kept to myself) indicates a basic lack of respect for the prospective applicant.
There is a stark difference between miscommunication and non-communication, and it is apparent that she does not know the difference. In this case, this was non-communication on her part, but she says, "it was miscommunication," and, more importantly, there was a lack of transparency from the very beginning. She deflected, blaming the facility and/or me for her lack of candor/professionalism, when it was her/Apex responsibility to be transparent, which would have allowed me and other applicants who value their time to make an informed decision, but Shirley prevented that. When a person hides important facts and prevents you from making a smart choice about a job, it is called job scamming, fraud by omission, or deceptive recruitment. That is what Shirley did by preventing me, and potentially other prospective applicants, from making an informed decision. I have chosen to post these interactions as a matter of public interest and to warn others about potential interactions they may have when dealing with Shirley Tao. Some may ask why I gave it 2 stars if the interaction was this bad. The reason for the 2 stars is that A. Mahamed from H.R., whom I spoke to on the phone about this matter, was very pleasant to deal with and showed compassion, understanding, and a legitimate desire to resolve this matter. But I can't stay silent and not make others aware of these interactions with Shirley, because then I am complicit and a hypocrite for discussing issues of transparency and then not being transparent myself.
