First thing to say is that my PT was good and i dont have issues on that front. However, metro has wrongfully overcharged me. Charging $175 for sessions that should have costed less with my insurance. In attempts to contact and work with them, i have been getting the run around for the past 3-4 months. i have yet to receive the $900 they overcharged. Attempts to communicate these errors were met with hostility and gaslighting by their billing department. Additionally, They listed 3 different locations of service on their claims. i only ever went to the Amityville location. This concern has yet to be explained or addressed. read more