I would not recommend this company at all. The movers showed up on time and seemed friendly…read moreenough, but that is about the only good thing I have to say. They seemed inexperienced and there were many problems: 1) I asked for 4 movers and 2 trucks for the whole day. After 3 hours, the two most energetic and careful guys left on another job! They came back 3 hours later and helped the other two guys finish. If I would have had all 4 movers the whole day, I think the performance would have been better. The two movers who were here all day NEVER took a break or ate lunch! It's no wonder they got sloppy, especially towards the end as they were trying to finish and go home. 2) The movers unloaded the truck full of boxes BEFORE they unloaded the furniture. Who does that? Since there were boxes in the way, some of the furniture didn't get placed where it should have been. And they didn't keep all the pieces of the bed together, so we couldn't put our bed together for a week afterwards until we found the missing piece in the garage. 3) They stacked big boxes on top of little ones. 4) They had to open the door of the refrigerator to get it through the narrow doorway, and they broke off the lower rack on the door. We've never found it so I suspect they threw it away. They also broke my bird bath. It was intact and fine in the storage unit but when we checked in on the patio (to add water), the top was on the ground and the base was beside it. The concrete was broken and unable to be fixed. 5) There are multiple dings, scratches, and dents on our walls. They were not careful with furniture, seeming more concerned with speed than being careful. 6) Even though boxes were labeled, we found boxes misplaced throughout the house. Boxes that should have been in the basement were placed in the garage and vice versa. Many boxes were placed with the labels facing the walls, so we had to move stacks of boxes to even see what the box contained and to figure out which room the box was supposed to have been placed in. 7) They obviously got in a hurry at the end and haphazardly threw the remaining items in the garage. There was no rhyme or reason to the placement of items; it was clear they simply dropped items wherever there was space available and without regard as to which room the item was supposed to be in. I left a message requesting that the owner Dan call back to discuss the poor performance and broken refrigerator door. He never did. Although this company had a lower hourly rate than some of the other moving companies I called, I would rather have paid $10 more per hour for better quality service. You really do get what you pay for. You'd be better off paying minimum wage to a couple of high school students and treating them to a pizza than hiring this company.

Dan and his helper moved furniture for me and then moved boxes and took them to my storage, they…read moredid a great job and were very careful as to not scratch my walls or furniture very efficient . I would definitely use these guys again

This company saved my bacon. We were helping move an elderly couple from their lifetime home. Their…read moreeffects were going to storage and a local estate buyer. We helped get movers scheduled for Saturday as the new owners were moving into the sold home on Monday. Our original movers were provided photos and descriptions of everything which needed moving and the locations where it was to go in advance. All aspects were pre-arranged and approved with their scheduling team. It was going to take them two trips to complete the move. They did half the move and then quit saying they needed to go on to their next job. They hadn't completed the job and still had lots of time left in the time slot they had allocated to us. It made no sense to harm their clients like this. Late on a Saturday with movers abandoning an elderly couple who were required to be out by Monday. It was not physically possible without help. I hit my contact list looking for any suggestions. A friend recommended calling Tianna at Black Bird. Tianna took the job, rounded up a crew, and came out herself to rescue our failed move. Black Bird Moving saved the day! They were kind and professional and picked up exactly where the other company had failed us. We got out in time, and the fees we paid were very reasonable. I now know to use Tianna and her company for any future moves we need to handle. Thanks for a great experience!

Tiana and her crew are amazing! Fast, careful, considerate, and just plain fun to work with. A…read morelarge offload and coarse placement at the house, a run to storage to reload, and another unload and placement at the house. A ton of work, upstairs / downstairs. All the while being pleasant and very courteous. Highly recommended. Thanks!!!

We have moved 3 times in the last 5 years and I can honestly say this is the best moving company…read morewe've come across. The difference between everyone else and CaseBoise is that they actually care about what they are doing. They care about you, your stuff, and your entire moving experience. The packers are meticulous, careful and they label everything clearly and logically so you can unpack with some organizational efficiency. The movers are pleasant and super efficient and very careful. The office staff are helpful and pleasant and the owners are amazing. Oh - and the fees were extremely reasonable!! I consider us high-maintenance and I cannot say enough good things about this company. I highly recommend them!

Still angry with this company long, long after the move was done. We sent photos of what we needed…read moreto have moved. The house was sold, mostly emptied, but needed the property completely vacated. The new owners were moving in on Monday. Caseboise was contracted to come out that Saturday morning to clear every remaining item and deliver it to the driveway of the destination. Not even put it inside or organize anything. They had plenty of workers arrive, but they acted like a group of beginner trainees. They seemed unmotivated, with too many of them standing around watching everyone else work, or moving like molasses. Anything that took effort or energy had to be done by me. They loaded approximately half of the items, closed up the truck and we all went to the receiving end. There was additional help to unload at the receiving end. All seemed to go smoothly. We still had time left in our time slot and half of the items still to move. We went to get in our car to go back to the house when the foreman handed us a bill and said, "We're done. We aren't doing any more." We were flabbergasted. They were walking out mid job yet still expecting full payment. They were full of excuses. "It was taking too long." Maybe work with effort and use the entire time slot scheduled rather than leaving early. Multiple hundreds of dollars for Caseboise Moving to not do the work and instead take an extra long lunch break was unconscionable. They had another move booked. Are you planning to also abandon them mid job while demanding full payment? "This wasn't what we expected." We sent your people multiple photos and made sure your company knew what would be required. They had the time. They had the manpower. Instead they committed an abuse of trust, causing financial harm and a huge amount of additional stress and panic. If I could fire Caseboise Moving ahead of time from every scheduled future move they have, I would do it. Do yourself a favor. Don't get stuck half moved on one of the most stressful and hardest working days of your life. This company apparently doesn't care about the harm they are causing when they leave you high and dry. You have a contract and a moving deadline. Don't let Caseboise Moving add to your problems.

There's no sugarcoating it. The process of moving is awful. But the team at Merchants Moving was…read moreterrific! Every interaction--from getting a quote from Justin, to generous help from the office staff borrowing boxes, and the extraordinary service on moving day from Jerry and Carrie. It was a hot July day, and they had to move my mom out of a third story apartment without an elevator. Jerry was so kind, patient, and helpful. What could've been a really stressful day, went really smooth. I am overjoyed with the service from Merchants! Not that I'm ready to move again soon, but if you are, definitely work with this team! Factoid: they have been providing moving services in Boise since 1944.

What a top notch experience we had when our interior designer had a team from Merchants come to our…read morehome to reposition a heavy area rug and move around furniture too heavy for my husband to do on his own and with me as worthless in that work given I have multiple sclerosis and the ship has sailed for me being able to lift and carry furniture. The two Merchants employees, Dan and Christian, were on time, early even, for the appointment, friendly and professional and clearly "spoke designer" for how they moved things about with her recommendations and directions. They accomplished in roughly 90 minutes what would have been impossible for us in any time frame. They worked efficiently and carefully and that they were such nice men was a bonus too. We've moved 14 times in 42 years so the odds are good that we'll move again. In all those moves the only bad experience we had was with the moving company in Boise, a national brand competitor of Merchants (which is affiliated with national brand Atlas), that did a woeful and careless job and damaged furniture to the tune over a thousand dollars in repairs moving us into a rental and then a year later out of the rental into our new home just five miles away. Based on our experience with Christian and Dan for the work they did for us and our designer last week, when our next move comes up we will use Merchants.

What a fabulous experience! Moving is stressful, and every little thing matters - but if you're…read moreold like me and need to hire movers - this is BIG! DEAL! The owner and the staff were efficient, pleasant and helpful in the bidding process, as well as answering all my questions about the process. They were prompt in returning phone calls, and offered good advice. The crew who moved my stuff were great guys! Pleasant, strong and worked very hard. They were knowledgeable and experienced with moving and disassembling the larger, more complex items. I was quite impressed. Highly recommend.

Incredible amount of damage occurred to our furniture, beds, appliance. incredibly unimpressed.read more

Highly recommend. The guys are quick and very fairly priced. Easy to work with and responsiveread more

Ace Movers helped move my new (and heavy) wine cabinet. They even installed the mini fridge that…read morefits inside it. I would highly recommend!

Julien and his team were extremely friendly, flexible, and efficient! We called the night before…read moreour move and they were more than willing to accommodate and unpack our truck without any issues. Would definitely recommend giving them a call if you are looking to move to or from the Treasure Valley area!

After planning for a job for 12 days, Julian showed to the job just to say he couldn't do it. He…read moreseemed proud of himself for being there, although by himself and in a car, not a moving truck. He obviously had no intention of completing a moving job, but showed up to put on a show of a business owner taking responsibility. He said someone on his moving team had a family emergency. But the verbiage used the day of the move, leads me to believe there was no emergency, but instead he doesn't know how to run a business and wasn't prepared. When being questioned on the issues at hand, he was very condescending and rude. If you hire him, good luck actually getting him to do the job. To be sure, hire a backup moving company to actually do the job.

I've generally had ok experiences with movers but a few bad apples give the rest a bad name (ahem,…read moreit rhymes with shmironman) . I wish all movers were like Cameron and Eric from Reliance. A few of the many things I appreciated...They were polite, and very professional. If they didn't know where something went, they asked. I know it sounds simple but a lot of movers don't do that. They did not mess around either. They were working at full speed all day. They were also extra careful with wrapping my baby's things so they would stay clean. I had my infant son and my dad was helping me with unpacking and organizing and they frequently asked if either of us needed help. My dad, who had never used movers and thought it was ridiculous that I was hiring people for something we could do ourselves, said "wow!! That was totally worth it!" I will use them for my next move without hesitation and whole-heartedly recommend their services.

We hired Reliance Moving to help us move the end of April 2019. They must have overbooked that day,…read morebut chose to do our move anyways. We requested 3 guys and they sent 2, neither of which knew what they were doing. They were slow, one of the guys took at least 5 breaks that totaled over an hour. The guy who took all of the breaks complained multiple times that things were "too heavy". The truck was only about 2/3 full when they told me it was a full load. Instead of using dolly's to move stacks of boxes into the truck they carried one at a time regardless of its size or weight. We have moved 7 times in the past ten years and have hired moving companies every time. In our previous move we moved from Boise to Meridian and hired a company that sent 2 guys who moved all our things in one load in under 3 hours. It took the guys from Reliance Moving 2 loads and almost 7 hours to move the fewer items to our new house that was less than a mile away from the old one. They also damaged our wood floors by dragging a piano across them instead of using dolly's. When my wife pointed our the damage the guy blamed her and said she should have "put plastic over the floor". I called and messaged the company about the damage and never received a response. At the end of the move they tried to charge me more than was agreed upon and couldn't provide me with and invoice. It was clear that these guys were not Reliance Moving's "A-team" and I'm guessing they weren't even employees, but guys they hired for the day to help out because they were overbooked. If you're going to portray yourself as a professional moving company you need to employ professional movers and deliver the service that you advertise on your website.