Great customer service prices are fair , shop is very clean, there willing to match prices as wellread more

I have been a loyal customer of this store for about 8 years. and I love everyone who works there…read more They have helped me out on many occasions. Such good vibes and great attitudes....always. Thank you to everyone at Santa Clara Smoke Shop!! Janice

I'm gonna start off by saying this is the ONLY vape shop I will go to and trust to have legit non…read morecounterfeit products! I have been a customer here for quite a few years now and will continue to be a loyal customer. Employees are extremely kind and helpful, they have a great selection, and I feel very fair pricing. Nephos is a great and legit place for all of your vaping needs.

Great shop! Super helpful staff, clean and organized. Best vape shop I've ever seen. Prices are…read moregood too.

It's just a cool place. David is so chill. I'd totally shop there if I still used what they sell -…read morehad to quit bc it was hurting my lungs, tbh.

A+ This is a Great vape spot. He's very knowledgeable of his…read moreproducts. Special orders vape juice. Prices are competitive. Love this place!!

The lady who helped me out was an angel and someone who had an amazing personality, had a "no…read morejudgment" approach, and was someone easy to connect to, even in that short amount of time. With amazing prices as well, this can't be beat!

came here after my favorite local market had closed. it's small, conveniently located, well-stocked…read morewith a helpful and friendly staff. their product selection is diverse and competitively priced. the staff is knowledgeable, prompt, cordial, and will automatically add a discount to your purchase if one is available. i popped in and out and though the store is small, i didn't glance around. from what i did see, they have a plethora of merchandise and types to select from with regard to tobacco, vape, and kratom products (and their corresponding paraphernalia) their hours on apple maps are as of 5/9/24 incorrect and are least open until 10:00 p.m. on week nights.

Great selection. Great prices. Great knowledgeable friendly guys working there. I have found a few…read morenew favorite juice flavors based on their recommendations and often at internet pricing. Definitely recommend! Pro tip: it's not inside Harbor freight like google wants to tell you- it's around closer to 6th in the same parking lot by the liquor store.

I've been to plenty other vape shops and this place took the time to help me get started when…read moreothers just didn't care to take the time. They also have great deals on juice, a 2 for $30 on 60ml bottles everyday. I love the staff at both locations. I never feel like I'm being "sold" on anything. My go to place for vape!

Excellent service, great selection of items and you get a lot of products at great value price…read more Matt is the on to go to for all of your needs and products. They have a huge selection of juices and mods as well as all of your coil needs. Great location and very easy to get too. I've been going there for about 10 years now and no matter who helps you, you get great customer service and they're very knowledgeable.

decided to switch from disposable devices to a refillable device. was unfamiliar with the process…read morebut very particular about flavor and quality. walked in and was immediately helped. instead of being annoyed with having to explain everything to me like i'm 5, the person who helped me was eager to answer all my questions and give helpful tips. staff was knowledgeable, friendly, helpful a.f. I was able sample-by-smell as many flavors as i wanted as many times as i wanted. i mentioned what i liked and which disposable devices i like and why. based on that, i was given several recommendations from staff - some of which i would have never considered. ended up purchasing a few of those recommendations and am super thrilled with those flavors. i also felt comfortable with the device i chose bc i was able to make an informed decision. after my purchase was made, i was offered rundown of how to set up and use my purchases which i first declined. the staff member persuaded me, claiming it would only take a second. i'm glad i watched his tutorial bc it really was helpful and it did only take a sec. additionally, i felt extremely comfortable that this store is a clean, sanitary the environment that holds their customer's health/well being with the importance i hold my and my family's heath in a person entered the store w/o a mask and the people working immediately spotted it and tactfully had him exit until he could put on his mask. they even offered to find him a mask to wear if he didn't have one. thrilled i chose to come here, as i considered a few other options beforehand. now i have a homestore vape shop!

DON'T GO HERE!!!!! THEY GAVE MY BOYFRIEND AN EMPTY DISPLAY BOX WITH NOTHING INSIDE, AFTER WE SPENT…read more130 DOLLARS. Went here and was first and the "boss" helped me after 2 people came in after me. She looked at me multiple times and didn't offer me help and when my boyfriend came in, he got help right away. I asked her kindly to please help me next and she gave me attitude and said "oh I thought you were with him." After this, she helped me and was nice, but it just put me in a sour mood and she didn't apologize. I don't know if it was because I am a young woman, but I thought her being a woman as well, she would help me right away it's OK though I'll go somewhere else.. Actually, now that I'm in the car, I realized that those two girls gave my boyfriend the display box and there was nothing inside the box and we spent $130. Who gives somebody an empty box and doesn't check in it first???? We had to turn around this place is a terrible place of business. How can you sell somebody almost $200 worth of items and not check the box, we left without something we bought and had to go back. This is so annoying and I will never ever bring this place business again. After we picked up the actual item, they laughed at us and barely apologized.

Update: the owner helped me though this process thanks so much!…read more I bought a watermelon vape from he Springfield location. It puffed 1 time then shorted out. I took it directly back to the shop. The guy I bought it from said unfortunately the 10 dollar ones YOU run the risk of them not working. Ummm I paid money for it and there is no sign stating use at your own risk. Also he never entered my email to receive rewards. This is the sec9nd vape I have purchased out of 6 that did not work. But the other guy when it happened exchanged it immediately.

The shop all you need for smokers and casual drinkers couple of options for soft drink beverages…read more and water too! The service was quick and easy especially over 21! Just gotta watch for the outsiders hanging out near but they'll leave you alone. And got high after this! 5stars

Friendly service, wide selection of options, and more affordable pricing than other places.read more

Amazing selection, great ambience, over the top customer service…read more The best deals around town with everything you'd ever need in stock. Clean shop space with friendly staff that will accommodate to your every need. The best selection for vape juices, sub ohm or salt. Whatever they don't carry in store, they may have at another location that they'll give you an inconvenience discount for. Definitely worth stopping in to check it out!

I have gone here about three times, the first time, they didn't give me the kind of juice I wanted,…read moreand the last time I went, they recommended a juice that doesn't work for the vape that I have. Both times these have been juices THEY recommended I get. Prices are less than emerald vapor, but at least there they don't recommend a bad juice, and on top of that, nephos only goes down to 20mg (2% nic) whereas emerald starts at 3mg and goes up from there. I will not be going back.

I've always found the staff to very helpful and knowledgeable…read more They have the best selection of pipe tobacco in the area and a good cigar selection.l I have never seen larger a collection of glass .

The employees here are seemingly exceptional and beyond in their customer service. (Shay, Bailey,…read moreannndddd Lexi?) Every time I have been there, Ive had a good/exceptional experience, that follows with quality glass/product purchases. I choose to visit this smoke shop more often BECAUSE of the kindness of the employees. When i have really been out of budget, they've knocked off a few dollars which is really cool(HOWEVER, it is NOT expected) Im a regular though. So I believe see a perk in that relationship. A great shop. Seems to be run by someone(s) that know what theyre doing. Hooray!!!!!! As a smoke shop, their wide variety of knick-knacks just might speak volumes. This is a small business worth dropping money into for your whatever smoking ish type needs, desires, plus a little more. :)