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Listed Window Refurbishment

4.4 (5 reviews)
Closed • 9:00 am - 4:30 pm

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10 years ago

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14 years ago

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The Advanced Group

The Advanced Group

(8 reviews)

East Kilbride

Appalling customer service. And the director has on his linked in about being impressed by how you…read moretreat others. Appalling how your company have treated me. Multiple smashed windows on fitting initially, dents on the sill, wrong sill fitted, wrong colour of sill, faded hinges, screeching hinges and scratches/roller marks repeatedly on replacement windows. Endless days off and now still supplying chipped and scratched windows with roller marks. Endless delays and multiple excuses. No compensation for all the time off. Will escalate to trading standards if not resolved this month. Team refusing to escalate to director. I would have thought they wanted to avoid a public internet display of their failing standards when he could easily be tweeted? Bizarre way to run a company. Highly suggest avoiding.

We had composite doors fitted on 21st November 2016 and have had nothing but problems. Three days…read moreafter fitting, both doors had to be readjusted as they were out of alignment and were extremely difficult to lock. One of the doors was cracked and we had to wait for another fitting date. Back door is acceptable but the front is another story. Four months later Camden group (manufacturer) visited for an inspection and confirmed door was indeed badly fitted (door frame bowed, unable to lock without extreme force, door badly marked due to hitting locking mechanisms, waterproof seals ripped). The manufacturer also removed a security lock to allow the door to lock securely! Now, after a flurry of snow we have water ingress around several of the door windows. An absolute disgrace for a door which cost £1350. This is bad enough but their customer service is appalling with complete reluctance to address these issues. Five months since installation and still no resolution so it looks like trading standards and potential court case for us. Avoid at all costs people. #complaint #customerservice #watchdog #roguetraders

SF Home Improvements

SF Home Improvements

(1 review)

DO NOT USE SF HOME IMPROVEMETS UNDER ANY CIRCUMSTANCES We…read moreused SF home improvements in January the job was supposed to be 6-8 weeks when he left at the end of March 4-6 weeks over schedule the job was still unfinished. job1: Fit 6 windows and a door the trim was not fitted to the windows and the exterior plaster was damaged on 1. Job 2: convert garage to bedroom steps into the room were left bare with nails left sticking out and no hardwood flooring as agreed cable t.v. was not connected as agreed and the concrete screed was badly rippled and is visible through the carpet the door was fitted the wrong way round and the handle keeps coming off as a result Job 3: Convert bedroom dinning room to kitchen dinner foot lights and pelmet lights only partially work the foot board under dishwasher falls off regularly and 1 of the cabinet doors has fallen off because of bad fitting Job4: convert kitchen to bathroom the ceiling was unfinished no paint or cornice tiles were fitted badly and were not sealed and grouting was incomplete as a result the underfloor heating is unusable because water has got in and it trips the fuse. Some the tiles were also chipped the bath was not secured and was damaged as a result towel rail was left unsecured with parts missing and no door bar on the floor Job5: Convert bathroom to utility room the door on floor was not fitted the flooring in the hallway was lifted to run new drainage and replaced very badly leaving gaps all over it. The job ran £4000 over budget and Stephan Frier will not answer a text or a phone call he has retained all of or paperwork so our new kitchen has no warranty and we've spent £200 to replace our door locks because he kept our keys. So if you are looking for a cowboy he's the man

From the owner: sf homeimprovements specialize in, home extensions, attic conversions, kitchen and bathroom…read moreremodelling, conservatories, and all joinery work

Listed Window Refurbishment - contractors - Updated May 2026

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