We went in to the Hamilton branch of Carpet Ways with detailed measurements of our hall. The salesman completely ignored the measurements, didn't even touch a calculator and sold us twice as much carpet as we needed. At the time I thought it sounded like a bit too much, but assumed the guy might know better than me. Wrong. On the day we'd arranged for fitting, the fitter called up and tried to reschedule because he was going into Glasgow and it was a hassle for him to have to come back to Hamilton. When I explained that nobody would be in at the time he wanted to come, he sulked and I kid you not actually used the words it IS an inconvenience, as though he was doing me a favour by coming on the day we'd booked him for. We eventually got the carpet fitted, and have enough left over to do another room. Just a pity we had to pay for all of the excess. Not sure if the salesman was incompetent or just dishonest, but either way I'd recommend avoiding this place like the plague. read more