When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Alda (Master Plumber) and Felix came to work on our blocked sewer line that receives water from our…read morewashing machine. They were knowlegeable, their work was clean and efficient. We were welcomed to observe their work. Equipped with camera, they made sure that the line is open after the blockage was removed. We appreciate good communication, service as scheduled and reasonable price. I already recommended Andre's Plumbing to my family. Thank you for your hard work, thank you Andre's Pro Plumbing. Irena K

Fast service and very professional! I feel like their work was very thorough. Would definitely hire…read moreagain.

We had an entire new HVAC system installed after our 2013 model died. Brandon Cerda came out and…read moredid a great job of evaluating our old system and giving us options for a new system. He was very knowledgeable, professional and polite. We had a conference call with his manager Josh Estrada. Mr Estrada did a very good job of explaining the loan details on a recorded portion of the call. We had emphasized our need for a 20-year warranty for the heat exchanger, coils, compressor and parts because we did not want to have to repeat this in 10 years should the new system fail. I thought we made this very clear however after listening to the recorded call a week later, I saw that the heat exchanger does have a 20 year warranty, but the compressor and parts only 10 years. Some miscommunication perhaps on both ends. We went with the 3rd tier option because we thought it has a 20 year warranty on everything. It's energy efficient and eligible for the CPS Energy rebate. The system cost over $22,000 which was about $8k-$10k more than the Tier 2 option. The system itself works great (Goodman model) and is a huge improvement. The pull down attic door/ladder had to be removed to fit the new system in. I was informed of this at the end of the day. I would have approved it regardless but it would have been better if notified in advance. There were a few details that needed to be addressed such as adding a little more insulation to the main compressor line and setting up having a 3rd party carpenter to come out, reinstall the attic ladder/door and repair the wooden trim. It was frustrating in that I had made several calls to various people, texted and sent emails with little or no reply until about a week later. The attic ladder/door was later installed and looks great. There was also miscommunication in that I was told a QCI supervisor would be out to inspect the new system. I had a scheduled appointment and waited several hours. No one ever showed up. When I called about it they said I didn't need it because we live outside of the San Antonio limit. Then later someone said they were going to send the inspector. He showed up and gave me the requested paperwork I needed to complete the CPS Energy rebate application, and was going to leave without inspecting the system. I had him inspect it and was told that everything "checked out 100%." Brandon Cerda, the initial technician who assessed our old system and went over new options, was very helpful in getting a loan from Good Leap since this was such a huge investment. He was great in that he showed me a photo of the attic unit that had flooded the drip pan with oil and refrigerant. He said the outside compressor was still ok. Ironically the prior company which gave me an estimate never mentioned this and said I had a bad compressor. The point being that Goettl is very honest, knowledge, thorough and detailed in their work. The installers Matthew and Josh (a different Josh) did a very good job. It was an all day project. Josh did a great followup job in showing me the attic unit, answering all of my concerns, adding insulation to the outside compressor line, and going over routine home maintenance such as changing the HVAC filter and adding fluid to the attic unit's IV Bag (a device that injects a small amount of a special fluid daily to help keep the lines clear. Ignacio Hernandez (goes by Nacho) was helpful in calling about a week later to look into the 20-year warranty issue. He later sent an email with the recorded phone call where I heard Josh the manager mention 10 years warranty for the compressor. The recorded portion of the call did not initiate until after my wife dropped off the conference call. Although Josh was right, I still feel like he knew our need for a 20 year warranty because we spoke about it at length. The $22k HVAC system was at the end limit of our budget. We may had gone with the lower option if this fact had truly set in my mind. Regardless, it was a done deal. I researched and found after the fact that 10 years is standard for a compressor warranty unless you purchase an expensive 3rd party extended warranty. Call it a life lesson on my part. Goettl was very good in registering the furnace, compressor and coils with the manufacturer Goodman (this has to be done within 60 days of installation in Texas to get the full warranties as described 20/10/10). Overall Goettl AC & Plumbing did a wonderful job. Everyone was polite, professional and was not pushy regarding the sale of the HVAC system. Prior to this I got an estimate from another contractor and did not like their aggressive sales tactics. The new system comes with a 1 year Goettl service membership. I had actually paid for this the day prior to the installation so they extended it to 2 years. Having the membership will save you money regarding maintenance of the system. We also received over a $900 credit since we had prior repairs with Goettl and a 5% First Responders dis

I think $399.00 is pretty steep to connect a pipe being a very senior citizen. At least the water…read moreis on.

Great response same day Juan was extremely skilled and…read moreknowledgeable Kind and courteous

I highly recommend Juan's Plumbing! They are extremely knowledgeable, professional, and really know…read morewhat they're doing. They were able to diagnose and fix my plumbing problems--issues that other plumbing companies couldn't even properly understand. I'm very impressed with their expertise and the quality of their work. I will definitely recommend Juan's Plumbing to all my friends and family. If you're looking for a plumber you can trust, definitely give Juan's Plumbing a call!

What a pleasure working with this company. I had a yard leak and contacted this company for help…read more They were quick to answer my call and provided service on the same day. They were very respectful and price for repair was very reasonable. I would highly recommend this company for your plumbing needs in San Antonio.

From the owner: Vela’s plumbing,LLC confidently provides fair and reliable solutions for all your plumbing needs.read more

I always enjoy doing business with PMG. The technician, Paul Garcia, is always polite, courteous,…read morepunctual, and keeps me informed on the status of the repair job being done. The prices charged for similar plumbing projects are beyond compare. This company provides great prices for plumbing services; therefore, I highly recommend. For future projects, PMG will be my first call. The completed project(s) looked great. Based on pricing alone, it is a great value.

Paul was so amazing and patient. He made sure we had water flowing to the house and checked on us…read morethe next day! The pricing was amazing and he didn't give us a bunch of extra fees. He was honest and does great work!! Will go to him for future issues!!

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

We called for a water leak that needed attention ASAP. A rep came to our home within 3 hours. He…read morefound the leak, appraised the fix and gave us 3 options for the fix. It was a great experience with a rep and a company that is courteous, professional, and honest. There was no charge because it was an easy fix, but We truly appreciate their excellent service. Highly recommend this company.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more

Do not hire this contractor if you value your time, money, or sanity…read more The work quality itself seemed fine, but that's where the good news ends. We had a signed contract for $3,300 in labor to complete a full bathroom remodel in two weeks, with a $50/day penalty for delays and clear availability windows (no Sundays). Before the ink was even dry, he demanded the first payment of $1,100 -- directly contradicting the payment schedule we both signed. His excuse was that he was tired and hadn't read the contract. He then threatened to walk if I didn't pay immediately, so I did. Work progressed okay until it came time to tile. His sub was unavailable for several days with no updates. When he finally got back to me, he said his tile guy could come Saturday and finish Sunday -- a day I explicitly excluded in our contract. After I pointed that out: complete silence. No response to calls or texts. He simply vanished, leaving me with a half-finished bathroom and $1,100 out of pocket, with no explanation of what that payment actually covered. He decided on his own what portion of the work justified that payment and walked away without a word. This is not someone who honors agreements. If you're considering hiring him, make sure you're okay with the possibility of being left with an unfinished job and no recourse.

We were eager to securely hang our recent purchase of a "In Case Of Emergency Break Glass" Vampire…read morehunting kit so took to Yelp to get quotes. Mitch's business had all 5 star reviews and he was the first to respond with an agreeable quote so we booked his services. He arrived a couple hours early but was very understanding when I asked if he could return at the agreed upon time so we could be ready for the visit. First, he helped hang the art piece we recently bought at the Oddities and Curiosities expo and wanted to make sure it was hung properly. The wall space we wanted to hang the art piece in did not have a stud, but Mitch had other supplies that would support the weight of it securely. It was hung perfectly and looks great in the space. Next he took a look at another project we had to insulate one of our outside doors. This door is very warped by being exposed to the elements and he was honest in saying aside from replacing the door, any other fix would be more temporary. He gave us advice on what to buy and how to insulate the door ourselves. Had we had the insulation strips he could have included this in his tasks but we only had our old insulation because we were not sure what insulating the door would entail. There is a minimum charge of $85 for any task but confirm when you book. It will cost less if you can pay cash or send the money through Zelle. Mitch was professional and polite the entire experience. I would definitely book him again for future projects if needed.