OK, Computers give me a headache! I think that this says it all, UNTIL I had a problem with my…read morelaptop and then I would do ANYTHING to get rid of my pain. My laptop got a ridiculous virus....my antivirus was expired - I know, don't start with me - and I called three companies at 2am.
The 4th company was new, no reviews, but a great website www.mssg.us.
I called, and they answered the phone, at 2:15am. The tech, Robert, took 10 minutes, identified the problem and explained the cost - $125.00 - flat fee to resolve this. I got the option to pay by PayPal, and once I did, they remoted in to resolve the issue.
I was back up in 90 minutes, well worth the money, found out that Time Warner, my Internet Provider, gave me FREE Mcafee - which I NEVER knew - and would always keep me up to date with the software.
The remote support was clean, professional, and so was Robert.
He told me that they were working to take the "SH: out of our I.T. Issues, and I almost cracked up laughing.
In the end, he told me that the best clients for him - match his slogan, "Unless you're amish, you need us." and he was right!
Call them, 949-385-1194, and let them help you. He told me that they are also in New York and Miami. That's good, because I have a summer condo in Miami Beach, so I think I will be following up with them in Florida.