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    8 years ago

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    Comprehensive Woman's Care - Chesterfield

    Comprehensive Woman's Care - Chesterfield

    1.8(21 reviews)
    0.2 mi

    I will not be returning to this practice…read more I first began seeing Dr. Mellor in 2023. My initial appointment was scheduled for a Pap smear and to discuss fertility concerns. While waiting in the exam room, a medical student entered and informed me that Dr. Mellor would not be seeing me and that she would be performing the exam instead. I had specifically requested to establish care with Dr. Mellor, so this was disappointing. When I expressed this, I was told that unless my needs were urgent, she did not have time to see me. After the appointment, Dr. Mellor approached me in the hallway--in front of other patients and staff--to ask how everything went. This felt unprofessional and lacking in privacy. Although I didn't address it at the time, it left a lasting impression. I continued care through my pregnancy in late 2024. Overall, my experience with Dr. Mellor was medically competent, though her communication style is very direct and may not feel empathetic for patients who are looking for emotional support--especially during a high-risk pregnancy. During my first vaginal ultrasound, I had an encounter with Dr. Quasarano ("Dr. Q") that I found deeply concerning. He entered the room abruptly while I was having the ultrasound. He stood there with the door wide open and patients passing by, and began speaking to the technician without acknowledging me at all. This felt like a serious violation of privacy. The technician even apologized, saying, "That's just how he is." Got it, Dr. Q is unprofessional. Later, he was my discharge doctor after delivery. He entered the room, asked if I wanted to go home, and when I responded that I wanted to ensure I was stable, he asked no follow-up questions, performed no exam, and left. Given my complications--including SVT, kidney stones, and severe postpartum hypertension--this felt like medical malpractice. I do want to note that the nursing staff and front desk team were consistently kind, patient, and supportive, which I truly appreciated. However, due to repeated concerns around professionalism, communication, and patient care from the physicians, I will not be returning.

    My wife and I welcomed our first two children through this practice, and our experiences initially…read moreseemed positive. However, our recent experience has been extremely disappointing and has changed our perspective entirely. During this pregnancy with our third child, we missed one appointment. When my wife arrived for a subsequent visit, she waited for three hours without being seen. After that extended wait, she was handed a notice stating that the practice would no longer provide care due to the missed appointment. There was no prior communication, warning, or opportunity to address the situation--just a dismissal after hours of waiting. Given that we have been long-standing patients and entrusted this practice with the delivery of our first two children, this response felt abrupt, unprofessional, and lacking in basic consideration. We understand that policies exist, but the way this was handled was both frustrating and disappointing. Unfortunately, based on this experience, we will not be returning and cannot recommend this practice to others.

    Eastside Gynecology & Obstetrics

    Eastside Gynecology & Obstetrics

    2.3(24 reviews)
    7.1 mi

    I had a very disappointing experience at this OBGYN office. While the staff was technically kind,…read morethe environment was not welcoming at all. It felt very clear that I was new and didn't "belong," which made an already vulnerable situation even more uncomfortable. The doctor herself seemed like a kind person, but she had no bedside manner. She was very soft-spoken, rushed, and provided no clear direction or explanations. The appointment felt extremely quick and impersonal, like I was just another number, not a patient they genuinely cared about. I left with no helpful information, especially regarding my infertility concerns and possible PCOS. The only reason I did not ask more follow up is because if my doctor does not come in confident, I am not going to feel comfortable. I also am a part of support groups so I know at least the basics. But as a new patient who has never had to deal with any of these issues, if you came to this office, you would leave worried, sad, and confused. I had an ultrasound done, but the doctor never communicated the results to me. (Which usually i have had done same day, but I gave them time) After waiting a full week, I had to legally request the report myself. I was simply told, "It is now in the portal," with no professionalism or follow-up explanation. It has now been three weeks since my appointment, and I still do not have the doctor's interpretation...only the raw report, which I now have to take to another provider. I initially assumed my follow-up appointment would finally go over the results, but I was called while at work and told the doctor was unavailable and that I needed to reschedule, despite booking the appointment a month in advance. When I called back the very next morning, my appointment had already been canceled without giving me a chance to speak to anyone. I do want to mention, though it may not be their fault directly, but I kept getting a bill for the ultrasound right after my appointment. They notified me twice through email, and once in the mail, and now it is on my portal. I understand I owe (I did not know that at the office) but bombarding someone with a bill when they haven't received results is just distasteful. Especially since it has only been a short period of time and I am being hounded to pay a small charge. Overall, there was no bedside manner, no real guidance, poor communication, and no meaningful help provided. For something as serious and emotional as infertility and reproductive health, this felt like a complete waste of my time, money, and emotional energy. I will not be returning. I really hope this review helps someone, because I saw so many good reviews and really trusted this could be my new journey. There are a few bad ones, and I dismissed them, but I highly encourage you to not dismiss them as easily as I did and be prepared. Edit to add more photos of conversations. I guess asking for further interpretation is too much, saying my results are " Consistent with PCOS" is lazy. It doesn't give me any plan of action any explanation for the rest of my results or any proof that it is. Please I beg any women to find care elsewhere.

    If I could leave 0 stars for Dr. Hamby, I would!! My appointment at Eastside Gynecology's Grosse…read morePointe location with her was one of the most dismissive, hostile, and unprofessional medical experiences I've ever had. From the start of the appointment, I was rushed, talked over, and repeatedly dismissed by her. Despite clearly verbally stating at the beginning of the appointment that I was uncomfortable asking questions DURING the exam, I was forced to do to so. When I asked a few questions about my current and future health, after being cold and dismissive already, Dr. Hamby snapped at me and rudely said "I know how to practice medicine, thanks!" instead of answering very reasonable question of at what point the tested for certain things if you were trying to conceive. As if that weren't enough, I asked her when I should be getting mammograms since breast cancer runs in my family and all she said was "1 in 8 women get breast cancer" then I had to ask her again because I didn't know what that meant? She then dismissed me and said "thats not that many, 35 years old or older". No patient, especially in such a vulnerable setting should be treated with this level of arrogance, hostility, and disregard. I would strongly urge others to avoid Dr. Hamby if they expect basic compassion, professionalism, or respect.

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    Eastside Gynecology & Obstetrics

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    Lindsay M Beros, MD - obgyn - Updated May 2026

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