A worker by the name sotchil Velasquez works here she's very unprofessional and very disrespectful…read moreto her patients she tends to post them on her social media and make fun of their illness sad and childish and very unprofessional I don't think she should be allowed to be alone with patients when her behavior is very bad I had her on social media when I seen that and had to find out where she worked to report her hopefully this gets to the right people and she gets reported

This is for my neighbor Tim, who is not tech saavy and does not have a google account…read more About 3 months ago my wife moved into Stephanie Gardens from another facility. While the other facility was doing an ok job, the care had been decreasing in quality over the year before we left. Finally, I grew concerned that she was no longer safe there. I know it is a big step to move someone with memory issues, but I felt it had to be done. By moving her, things have gotten so much better and she has improved in many ways thanks to the outstanding staff. The facility is quieter with fewer residents with special needs (violent, stealing, etc), and she has her own room. I feel that because of her new location and environment, we have seen a number of small improvements: she is conversing more, showing more independence by getting up on her own in the mornings to dress, making her bed and starting to ask for her purse and lipstick, and MOST OF ALL always smiling more. When I take her out for a drive, she's notices traffic when turning. She is just showing a renewed interest in her world, and I am grateful. Prior to coming to Stephanie Gardens, she seemed to have lost interest in her life and surroundings. The Caregivers and Medtechs are so nice and attentive to her needs - which extends to all the Residents. I'm always informed of any changes to be made and my opinion is asked for prior to any changes except emergencies. Activities, food and any maintenance required are far beyond what we had previously experienced. I have great respect for the Director who runs a well-operating facility, but treats her employees very well and is seen often hugging Residents and conversing with them. The facility is spotless. I am impressed and pleased with all of the staff I have encountered. They may only recognize one "Employee of the Month," but to me ALL of them are since we arrived. By moving her here, both of us now are less stressed and feeling physically better. Thanks for all the Angels at Stephanie Gardens.

R.N.David is all about my mom's comfort, mentally and physically. The staff are approachable and…read moreeasy to communicate with. I'm always notified of any abnormalities that arise, which they do with dementia. There's complete transparency with billing, and he works with Medicaid. It's a secure home facility, monitored at all times. It's clean and, a low stress environment. I never get any bad vibes. There's competent medical personnel always available. Staff always lets you know what's going on. Fresh home cooked meals, communal dining available and encouraged. Broad visitation with respectful limitations for the home. For those of you who think it is too good to be true... Parking is limited.

My adult son has been at RN David Care Home for just under two years. He has a progressive,…read moregenetic, neurological condition that never plateaus or goes into remission. This disease starts out looking like Parkinsons and Schizophrenia, in the later stages add Alzheimer's and ALS type symptoms. Over the last 50 years I've managed 3 generations of loved ones with this disease, and by far, he has received the best care and medical/pharmaceutical management living in this Care Home. RN David Care Home is owner/operated by an RN whose experience and interests lie in neurological disorders i.e. Stroke, Parkinsons, MS, and Huntington's Disease. And while this topic is of particular interest to him, he's open to supporting people of all ages and needs. He, and 3 family members who are Care Givers, live on site and someone is always available 24/7. They also have a nighttime/graveyard Care Giver. In addition to the excellent medical/pharmaceutical management, this home is always immaculate. I'm comfortable hanging out in their neighborhood and everyone speaks fluent, easily understandable English. The food is great, and my son LOVES the Care Givers. They treat all of their people in a soft, gentle, nurturing manner and provide a warm, loving family atmosphere. The owner/operator is hands on, and everyone is very collaborative when coordinating client's special wants and needs with family members. We've been able to work well together managing continual medical/pharmaceutical transition needs and tough behavioral issues. Upon arrival they set up in-house PCP medical care and advised me of transportation options for outside recreation and non-PCP medical related appointments. Overall, they've been the nicest, easiest, and most medically knowledgeable group of people I've worked with. My son's many symptoms have been pharmaceutically managed in such a way that they have been greatly minimized, which has enhanced both of our lives. He is happier and we have both been able to live fuller lives. I highly recommend them.

No I do not reccomend working at chestnut lane, hositile work environment, and so many not reliable…read moreworkers, also coming from higher levels. Certain workers is just there for paycheck that they ignores resident's pull cords. Not safe to work at this place!

People in administration/leader positions do not keep their staff feel safe to stay and work there…read more Emotionally manipulative when confronted- ex. "Will take care of it" but do not follow through. Do not follow the chain of command procedure. Do not step in when crisis arises. Point fingers at each other and not taking accountability of their job positions. Poor operation and management skills. Handbook on policies aren't being followed. Many upper level positions have unqualified people working- verbally abusive when they're called out. Not real people solving real problem, instead, they sweep everything under the rug to make themselves look good while harming everyone else. While all this is happening, the residents are being neglected. Favoritism is strongly practiced here (locals vs new people). Can't draw the line between assertive and aggressive behaviors. Don't know how to separate personal and work lives. Firing people with no warning or write ups. The list goes on and on. Do not recommend to work at this hostile work environment. If could give zero star, i would!

It's awful here. Can't put the right beifts on people. It's…read moreokay to put small beifts on bigger people. Having a hard time feeding people with special diets. It's okay for people to disstreved people sleeping at all hours Then workers putting words in my mouth I didn't say. Cant handle diabetes people right. Can't follow doctors instructions at all.

I would give zero stars if I could, staff are disrespectful rude, they violate laws and protocols,…read morethey have been caught by hospice over dosing my dad for their purpose he is in and out of the hospital, APD is involved due to their lack of care, he has dementia and early stages so he knows, they don't treat family right. I was forced by the hospital to place him there and the hospital wasn't working with any of the residential care facilities I sent so I know there's a contract between them. Watch your back and your loved ones. I have been trying to reach owners for a few months and they are refusing to give me information. They don't communicate and don't work with the ombudsman either no point I had to file a police report on her. Farmington square Gresham is a joke and needs to be shut down

I've had a long history with Farmington Square, going back to my Grandma Dora's death here in, I…read morethink 2005. I know that when Grandma died the experience I had, and the experience my father and aunties and uncles had here, it was very good. My grandma was 89 and had advanced dementia. There were severe behavioral problems from Grandma that led to her moving from nursing home to nursing home in her final year. Grandma's deterioration and instability of care caused a great deal of distress to my dad and aunties and uncles. It was a horrible final year. Farmington was Grandma's final stop and she went into hospice shortly after arriving. As a 20-something I only visited her twice at that home but I know what I saw and what my family saw from the staff. It was complete and whole hearted care for grandma, something the other homes hadn't been able to provide. One of the workers actually climbed into bed with Grandma and held her and played folk gospel music for her around the clock in her final days. That worker was invited and attended the private family memorial we held for Grandma. Now my mother is at Farmington, she moved there in 2020. My mom also has advanced dementia, although not as far along as Grandma was. I cannot speak a great deal about my experience with my mother because it has been an unprecedented and hellish year for everyone, the year of the coronavirus and a great deal of political upheaval. I will reserve any public judgment for how things move forward. I do feel comfortable in saying that I have had a few problems and brought them directly to Claudia and Malina--they have helped a lot. I really like Yolanda who runs the Social and Activities for Farmington Square and I trust that she is always doing her best with a heart really full of caring in an undeniably fraught situation where loved ones are not allowed to touch or hug the residents. Her job title essentially changed in March 2020 to Zoom Video Coordinator. She has maintained a kind and professional demeanor in this volatile situation under extreme stress. I think the whole community should be grateful for how the nursing home has participated in vaccine rollout. They have hosted safe and competent vaccine clinics for the Farmington community, including family and friends of the residents. I stayed for the required 15 minutes after my first vaccine and I was impressed with the manpower and effort put into the clinic. For my little group, it was a community service for low-income and underserved communities. It took significant stress off my family and the friends I brought. Thank you very much, Farmington, for making such a seamless experience in this regard.

My father moved into this facility just over a year ago. At that time the facility, people and food…read morewas amazing. If he had an issue they were quick to fix the problem. The staff was friendly and very approachable. Fast forward to today and it is a different matter. His room was not cleaned for over three weeks, the hallways have not been vacuumed, and dirty dishes have been left sitting on furniture in the hallways. When he goes to eat he is told that they are out of stuff all the time. No tea to drink, no bananas to eat and if he should ask for seconds he is told that if they give it to him they will not have enough to feed the people in memory care. For the amount of money he is paying to stay here this is completely unacceptable! We have been told that it is all due to staff being let go and that they are never out of food or drinks. Where is management? If they don't have the people to clean then why are they not helping? Why are they not in the dinning room talking to the residents and seeing what they are getting to eat or what is out? We will be moving my dad out of this facility just as soon as we can.

I highly recommend Bonaventure as a high quality and caring living environment. When I needed to…read morefind an Assisted Living facility for my Mom, I toured several and Bonaventure went to the top of the list for the positive energy and environment they provided. There is a strong sense of community in both the assisted living and memory care areas. The facility did an excellent job communicating with me and the staff consistently earned my respect and gratitude for the way they communicated with my Mom (and me). It is wonderful to have such a trusted team.

Discriminatory towards disabled employees. Current director will happily fire you for absence on…read moreyour final day of 2 week medical leave when working a flexible/remote computer job. She will then take a 4 month family medical leave.

Do NOT expect to receive the care your loved one is highly overpriced for here!! There is NEVER…read moreENOUGH STAFF & an extreme turnover of employees, making it impossible to receive consistent care. The training is minimal, usually done by a new, inexperienced employee to another. The wait time for a call response can be an hour & a half! THIS IS UNACCEPTABLE! Someone could have a STROKE & MINUTES to respond ARE CRITICAL!! The dining room is a JOKE! Twice within 3 weeks, there was bo food prepared for dinner. The residents were served a single slice of pizza! There was an occasion where NO SERVERS showed up for work @ dinner. A resident's FAMILY MEMBER went into the kitchen (no food handlers license!) & got plates of food to serve the residents!! The cook & several servers QUIT @ same time. The employees are UNDER PAID & don't feel appreciated by staff. The excellent Director on staff when my Dad moved in 2021 was fired for trying to make an improvement that rubbed someone wrong. Ever since her termination, for about 1 1/2 years, ALL has gone DOWNHILL. We just turned the facility in to the STATE & OMBUDSMAN because a CONTRACTED MEDIC forced medication on my Dad that wasn't his! His medication is handled by family, not Powell Valley Living staff! He didn't even know what he took! It could have killed him!! In addition, His blood sugar & bathing schedule is never followed, however he's charged for it! I'm exhausted from micro managing a facility that my Dad is draining his life savings for! DON'T MOVE YOUR LOVED ONES HERE!!