Neglect of patients and horrible food quality. My family member was treated infrequently and didn't…read moremake time to feed her. 2.0 score

They went out of their way to try to accommodate and fix things. They showed me that they really…read morecared. Thank you for all the hard work.

If I could leave less than one I would. If you value the person who is placed there then good luck…read more A relative was there. She requested pain meds a few days after open heart surgery. Never brought it. Requested a cup of coffee same result. Roommate had gastric issues. The room stunk and no one checked on my relative to move her. All in all a miserable 22 hours of care. Got her out in less than a day. Not even can say bad care, just no care!!! Only put someone you dislike or are trying to get rid of in this place

Great staff! Friendly. Knowledgeable. Understanding. Patient. Attentive. Clean.read more

Incredible caring by the staff who work together so well. I was a RN for 40 years and they are the…read morebest of the best. So caring, kind, attentive and take great care even in unpleasant circumstances. I would give them 10 stars if I could. The facility isn't fancy but if your loved requires care you will not find a better staff. My husband was a patient for 3 weeks.

Visiting Angels helps care for my brother in Sandy. As a Veteran we are blessed to have hours…read moreallocated by the VA to hire Visiting Angels. His level of disability requires skilled care. As a former care giver and health advocate for my parents I'm experienced with Elder care. Visiting Angels are professional with high standards delivered consistently. The onboarding with the Case Manager was comprehensive and we couldn't be more pleased with the level of compassionate care. I highly recommend them....and they are absolutely the best in the area.

Four years ago my mother was returning home after heart surgery and months of skill nursing…read morerehabilitation. At 87, I honestly didn't know if she'd be able to return to her own home and resume her independent living. If so, I was pretty sure it would take some additional assistance. A close friend gave me a heartfelt endorsement of Gresham Visiting Angels, based upon the care and assistance provided to his mother and father. Upon phoning the office and describing the situation, an appointment was scheduled to meet my mother and me at the skilled nursing facility and get to know her and what we were expecting to need from the Angels. We discussed options and created a care plan. Once my mom was discharged and back home, the Angel's service began. The first Angel was not a good fit, and upon contacting the office that first day, another Angel was assigned. My mom has had her same pair of Angels for the past 4-years. They get her morning started each day and have allowed her to live in her home, now at 91. She has formed strong relationships with each of her two Angels. I'm so grateful to have learned about them from my friend. I have found the team in the office to be extremely responsive. There have been a couple occasions when I have spoken with each of the owners and have found them to be caring, honest, polite and professional. I would recommend Gresham Visiting Angels to anyone in need of the services they provide.

I would give zero stars if I could, staff are disrespectful rude, they violate laws and protocols,…read morethey have been caught by hospice over dosing my dad for their purpose he is in and out of the hospital, APD is involved due to their lack of care, he has dementia and early stages so he knows, they don't treat family right. I was forced by the hospital to place him there and the hospital wasn't working with any of the residential care facilities I sent so I know there's a contract between them. Watch your back and your loved ones. I have been trying to reach owners for a few months and they are refusing to give me information. They don't communicate and don't work with the ombudsman either no point I had to file a police report on her. Farmington square Gresham is a joke and needs to be shut down

I've had a long history with Farmington Square, going back to my Grandma Dora's death here in, I…read morethink 2005. I know that when Grandma died the experience I had, and the experience my father and aunties and uncles had here, it was very good. My grandma was 89 and had advanced dementia. There were severe behavioral problems from Grandma that led to her moving from nursing home to nursing home in her final year. Grandma's deterioration and instability of care caused a great deal of distress to my dad and aunties and uncles. It was a horrible final year. Farmington was Grandma's final stop and she went into hospice shortly after arriving. As a 20-something I only visited her twice at that home but I know what I saw and what my family saw from the staff. It was complete and whole hearted care for grandma, something the other homes hadn't been able to provide. One of the workers actually climbed into bed with Grandma and held her and played folk gospel music for her around the clock in her final days. That worker was invited and attended the private family memorial we held for Grandma. Now my mother is at Farmington, she moved there in 2020. My mom also has advanced dementia, although not as far along as Grandma was. I cannot speak a great deal about my experience with my mother because it has been an unprecedented and hellish year for everyone, the year of the coronavirus and a great deal of political upheaval. I will reserve any public judgment for how things move forward. I do feel comfortable in saying that I have had a few problems and brought them directly to Claudia and Malina--they have helped a lot. I really like Yolanda who runs the Social and Activities for Farmington Square and I trust that she is always doing her best with a heart really full of caring in an undeniably fraught situation where loved ones are not allowed to touch or hug the residents. Her job title essentially changed in March 2020 to Zoom Video Coordinator. She has maintained a kind and professional demeanor in this volatile situation under extreme stress. I think the whole community should be grateful for how the nursing home has participated in vaccine rollout. They have hosted safe and competent vaccine clinics for the Farmington community, including family and friends of the residents. I stayed for the required 15 minutes after my first vaccine and I was impressed with the manpower and effort put into the clinic. For my little group, it was a community service for low-income and underserved communities. It took significant stress off my family and the friends I brought. Thank you very much, Farmington, for making such a seamless experience in this regard.

The staff took great care of my grandma there for a few years, and they were supportive as she…read morepassed

I went to visit a friend at Prestige Huntington Terrance, granted they have to follow protocol for…read moreCOVID-19, but they need to have a little compassion for their residents. They have been in lockdown for 4 months, confined to their rooms. The staff goes home every day and doesn't need to be rude to visitors.

R.N.David is all about my mom's comfort, mentally and physically. The staff are approachable and…read moreeasy to communicate with. I'm always notified of any abnormalities that arise, which they do with dementia. There's complete transparency with billing, and he works with Medicaid. It's a secure home facility, monitored at all times. It's clean and, a low stress environment. I never get any bad vibes. There's competent medical personnel always available. Staff always lets you know what's going on. Fresh home cooked meals, communal dining available and encouraged. Broad visitation with respectful limitations for the home. For those of you who think it is too good to be true... Parking is limited.

My adult son has been at RN David Care Home for just under two years. He has a progressive,…read moregenetic, neurological condition that never plateaus or goes into remission. This disease starts out looking like Parkinsons and Schizophrenia, in the later stages add Alzheimer's and ALS type symptoms. Over the last 50 years I've managed 3 generations of loved ones with this disease, and by far, he has received the best care and medical/pharmaceutical management living in this Care Home. RN David Care Home is owner/operated by an RN whose experience and interests lie in neurological disorders i.e. Stroke, Parkinsons, MS, and Huntington's Disease. And while this topic is of particular interest to him, he's open to supporting people of all ages and needs. He, and 3 family members who are Care Givers, live on site and someone is always available 24/7. They also have a nighttime/graveyard Care Giver. In addition to the excellent medical/pharmaceutical management, this home is always immaculate. I'm comfortable hanging out in their neighborhood and everyone speaks fluent, easily understandable English. The food is great, and my son LOVES the Care Givers. They treat all of their people in a soft, gentle, nurturing manner and provide a warm, loving family atmosphere. The owner/operator is hands on, and everyone is very collaborative when coordinating client's special wants and needs with family members. We've been able to work well together managing continual medical/pharmaceutical transition needs and tough behavioral issues. Upon arrival they set up in-house PCP medical care and advised me of transportation options for outside recreation and non-PCP medical related appointments. Overall, they've been the nicest, easiest, and most medically knowledgeable group of people I've worked with. My son's many symptoms have been pharmaceutically managed in such a way that they have been greatly minimized, which has enhanced both of our lives. He is happier and we have both been able to live fuller lives. I highly recommend them.

A worker by the name sotchil Velasquez works here she's very unprofessional and very disrespectful…read moreto her patients she tends to post them on her social media and make fun of their illness sad and childish and very unprofessional I don't think she should be allowed to be alone with patients when her behavior is very bad I had her on social media when I seen that and had to find out where she worked to report her hopefully this gets to the right people and she gets reported

This is for my neighbor Tim, who is not tech saavy and does not have a google account…read more About 3 months ago my wife moved into Stephanie Gardens from another facility. While the other facility was doing an ok job, the care had been decreasing in quality over the year before we left. Finally, I grew concerned that she was no longer safe there. I know it is a big step to move someone with memory issues, but I felt it had to be done. By moving her, things have gotten so much better and she has improved in many ways thanks to the outstanding staff. The facility is quieter with fewer residents with special needs (violent, stealing, etc), and she has her own room. I feel that because of her new location and environment, we have seen a number of small improvements: she is conversing more, showing more independence by getting up on her own in the mornings to dress, making her bed and starting to ask for her purse and lipstick, and MOST OF ALL always smiling more. When I take her out for a drive, she's notices traffic when turning. She is just showing a renewed interest in her world, and I am grateful. Prior to coming to Stephanie Gardens, she seemed to have lost interest in her life and surroundings. The Caregivers and Medtechs are so nice and attentive to her needs - which extends to all the Residents. I'm always informed of any changes to be made and my opinion is asked for prior to any changes except emergencies. Activities, food and any maintenance required are far beyond what we had previously experienced. I have great respect for the Director who runs a well-operating facility, but treats her employees very well and is seen often hugging Residents and conversing with them. The facility is spotless. I am impressed and pleased with all of the staff I have encountered. They may only recognize one "Employee of the Month," but to me ALL of them are since we arrived. By moving her here, both of us now are less stressed and feeling physically better. Thanks for all the Angels at Stephanie Gardens.