I'd give this place zero stars if I could. The lack of responsiveness and general communication is…read moreshocking. The LIES told to patients by the support staff is abhorrent. It's been over a month since I had a test done that was ordered by this office and I have yet to get the results. Not only that they told me if I want the results I need to schedule an appointment, I asked for the soonest available appointment and they told me sometime in MAY. That is absolutely preposterous. I'm already looking for a new provider not affiliated with this group. The incompetence is truly mind-blowing.

Do not go here, the policies and rules are not for the patient!!! They only care about money, not…read morethe well being of their patients. I love my doctor but the corporate rules are too much! They will hold your medication if you don't see them every 3 months!! You will have to wear a mask (not provided) whenever they deem necessary. They even double book the doctors, making their patients wait forever! The staff has hung up on me! what kind of customer service is that?

Subject: Disappointed with Recent Experience After 10+ Years as a Loyal Patient…read more Dear Dr. Stephens-Clark and Team, I've been a patient at your office for over 10 years and have always appreciated the high level of care and compassion I received. My first provider was Dr. Omar, who cared for me until her passing. I then continued my care with Kelly Vinson, they have always been wonderful--attentive, understanding, and professional. I've never felt like just a name on a chart with either of them. They truly listened and made sure that any treatment or medication was thoughtful and necessary. This level of care is the reason I've remained loyal to your practice for so long. Unfortunately, today's experience left me feeling deeply disappointed. I called to ask about a walk-in was told there were no walk-ins only appointments were available, but when I expressed that my reason for the visit was private, the tone of the conversation shifted. I was put on hold and then informed that there were no more appointments left. It felt dismissive and, frankly, like I was being penalized for not sharing personal medical details with the front desk. I've never had to explain my symptoms to a receptionist before booking an appointment, and I don't think patients should be required to do so--especially when the matter is private. I understand policies evolve, but this kind of interaction does not reflect the care and respect I've come to associate with your office. I'm concerned that the quality of service is changing, especially with Kelly going on leave, and it's disheartening. Please consider this as feedback from a long-term patient who truly values the exceptional care your providers have given over the years. I hope things can improve going forward so patients like myself continue to feel respected and heard.

After years of misdiagnosis and being forced to prove my symptoms repeatedly, I was finally…read morediagnosed with Attention Deficit Hyperactive Disorder when I was 18. Soon after i began medication that for me was life changing, helping me to realize how detrimental it was to navigate my symptoms without medication or therapy. Unfortunately as I turned 18, I aged out of State provided healthcare and lost all my coverage. I worked very hard and now at 21 finally have coverage through my employer. I was assigned Dr Clark's office by my providers due to proximity. I was so excited to finally begin treatment and feel "normal" again. Most unfortunately I was assigned Andy as my doctor at my new patient visit today. Despite my past success with medication, despite my diagnosis, and despite my staggering family history with this disorder, Andy decided that he did not believe my "attention" problem was attributed to me having this disorder. He said that my recent engagement and new job along with other big events in my life, could be factor enough to be "distracted". And threw me a referral to a psychiatrist. Had he referred me saying anything else i would not be as angry as I am currently. It truly shows the level of ignorant and unprofessional care you can expect from him. I am not the only one with this experience, and he has quite the reputation amongst my family friends for being a doctor who will sit through an entire visit and not listen to a single word you said. If you want an awkward, inattentive and odd individual to gaslight you, I strongly recommend seeing Andy!

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

Dr. Kramer gets to the office at some ungodly hour to review his patients' charts for the day. Why?…read moreBecause he wants every second of your appointment to be devoted to you--not rehashing your medical history. He's definitely thorough, too, but fear not if you'd rather spend your savings on Moonpies instead of medical procedures: Dr. Kramer gives a very realistic evaluation of the benefits of that stuff, and he always tries to save you a buck or two. So he's prepared, he's thorough, and he's cost-conscious. Yet another arrow in his quiver is that he's exceptionally friendly and accessible. He prefers to be called Mike, dresses casually, and takes all the time you need to field questions. Throw in a friendly receptionist and a spunky phlebotomist (More valuable than it may sound.) and you've got the makings of a wonderful office.

Worst Doctors experience in my life. Extremely Rude staff. Impatient and unconcerned about…read morechildren. I witnessed a woman who complained to the staff about the miss treatment of her children. Which I witnessed. The police were called to the office to ask the woman to leave, So this woman could not alert the Doctor of his staff mistreatment. To all concerned, If this Doctor dosent care about who he hires, Our children and parents SHOULD care about where we go. PLEASE DON'T GO HERE.

Best doctor in the Chicago land area. Someone who is actually listening to patients and not going…read morethrough them like drone. Also - most doctors forgot what it means to diagnose instead of rely on testing. Dr. Ginzburg is very good about thinking through what particular issues Causes are and treating those rather than the acute issue being presented.

Terrible doctor, staff, and office. Secretary is rude, the doctor is in a rush to get you out the…read moredoor and doesn't take time to fully listen to your medical issue. Will schedule you for an ultrasound at the first chance, which they do right there. Shadiest doctors office I've ever been too. Oh and he has his acupuncture diploma on the wall in case the ultrasound doesn't do the trick.

I've been going here for some quite some time. They have multiple suites, and I've been to the…read moreorthopedic and radiology suites here. They also have immediate care and a lab among others. If you need lab work done make sure to schedule an appointment they no longer do walk ins. There is plenty of parking to accommodate everyone. The encounters with the staff have always been friendly, from the receptionists to nurses to the doctors. They all have great bedside manners and provide a listening ear. The waiting rooms are kept clean and they do a great job of disinfecting in between patients. You know you are in great hands. The only downside is wait time from when you checkin 15 minutes early as required and then have to wait to be called back and it can get backed up depending on how many patients they have.

Extremely rude and rough lab staff. You don't deserve to be treated the way this lab will treat…read moreyou. I have a very hard time getting blood draws, often resulting in being repeatedly stuck before they get it. My first time visiting here, I tried to tell the phlebotomist this and she rudely laughed and said "Don't tell me anything, let me do my job". I walked out immediately and wish I had looked at these reviews first to save myself the stress from having to deal with them at all.