Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

My cell phone stopped charging yesterday. I shopped on Verizon and was shocked to see the latest…read morephones cost at least $1,200. So I said "let me check this place out before I spend over a thousand dollars on a damn phone." Khan assisted me and explained my options but it was hard to understand him because of his thick accent. But this is Queens, the melting pot of the world. He was friendly and appeared to know his stuff. I went the route he suggested and he showed me some cool products for my cell phone which he took out the box and gave demonstrations. Now that is something you can't do on Amazon, which I truly appreciated. A few hours later my phone was fully charged. I was very pleased with my experience and would definitely return and give him some more business. Good job Khan.

Merny, I can't be anymore thankful for your Services ! My…read morebrother flew to New York on a quick business meeting . Broke his phone from his departure city . Once in New York - you made yourself available in such a short notice to be at JFK airport ! Thank you!!

My Godmother dropped her phone and cracked her screen she was in a panic. I randomly called this…read moreplace and received excellent customer service over the phone. They proceeded our insurance claim which was VERY helpful. When I came into the store I was able to pick up where the phone conversation ended. They were very helpful and efficient. 10/10 recommend

Aliyah was the most incredible employee! I am so impressed at how effortlessly she juggled taking…read morecare of multiple customers, phone calls, and answering questions with excellent knowledge. She was patient, had a great professional attitude and sense of humor. Well done! She deserves a raise! I was afraid that I wouldn't be able to get my phone screen fixed on the same day that I brought it in and they had it taken care of in less than an hour. Highly recommend.

Be Careful With This Place!…read more I brought my computer in because it wasn't turning on, and at first the owner seemed helpful. He told me it was a "simple power issue" and said it would cost around $50 to fix. A few hours later, he called me back and suddenly claimed there were multiple problems--now the motherboard "looked suspicious," and he said he might need to order special parts. I asked for proof or photos, but he just talked in circles, using a bunch of technical words to confuse me. It felt like he was making up issues just to raise the price. He said, "I already opened it up, so I have to charge you either way," and then mentioned a new fee--conveniently just under $100. I ended up paying more than double what he originally quoted, and my computer still wasn't fully working when I picked it up. It honestly felt like a scam. I saw another customer arguing with him while I was there, saying something similar. Avoid this place if you don't want to be tricked into paying for "repairs" you didn't ask for. This place is not professional!!!

Very good! He made my iPad fixed like brand new and I was happy he does really good repairs, I…read moreprefer you go to him. 5 stars!

I dropped my phone in water and was ready to get a new phone, but I went here and told them my…read moreissue. They assured me it happens all the time and gave me a quote which was VERY reasonable. On top of that, Ethan was really nice and helpful! He worked all night to fix my phone even though I wasn't in a rush.

Charged me 150$ to simply replace a missing screw on the hinge! Also, said it would be ready same…read moreday by 6pm, wasn't ready till the following afternoon.

I've been using this service for a while now. Truly professional service that was fast and…read moreconvenient. I dropped my phone before a night out. I called them, and my phone screen was replaced at my kitchen table in less time than it took to me to get ready! So far I've had an iPhone 7, 8+ and X repaired. All wok perfectly!!! Will never lose their number!!

Their service is incredible. My wife broke her screen and it stopped responding. We were worried as…read moreshe was traveling in 2 days and so we had little time to give it in for fixing. We were recommended Smart Fix and are super happy we went with them. Their service was incredible. Their technician Hammad came to our house and was very professional. We didn't have any worries and the price was very reasonable. I would recommend them for their services any time. We called them at 9 PM they arrived by 10PM. It only took him 20 minutes to fix the screen and replace the battery!

I just went to the Greenpoint location because the charging port on my iPhone wasn't working. The…read moreguy working there fixed it and was very friendly and provided excellent customer service. This is probably the third time I've gone to this location, and each experience has been very positive. If you are in Greenpoint and have any repairs needed for your phone, I highly recommend Mr. Fixsmith.

I should appologize for the delay in doing this. Greeting from Plant City Florida. I used to live…read morein Forest Hills NY before moving to Florida. I lived there for over 23 years and the last 10 years more or less, I have been going to Mr Fixsmith. Mr fixsmith was my go to place to get anything IT related fixed. If I needed an IPhone to give to family members as gifts. The accessories there for both the IPhne and Android were great. They are the go to place there. I have two iphones, an IPhone 12 RED and an Iphone 12 Pro Max that did not want to turn on. I did have an IT place here in Florida look at it without opening it up. This my error. I called Mr Fixsmith in Forest Hills and talked to Mahmoud. I let him know of the situation and told him I'd be willing to send both phones to him via UPS so that he could look at it. The cost of the UPS was on me and that was ok. Mahmoud was great. The batteries in both devices needed to be replaced. He called me to let me know what was going on and an approximate date the devices would be fixed. He did set my expectstions which were spot on. Mahmoud is an A++ professional. I appreciated the communication. It's my experience, that kinda of communication does not happen much here in Florida. I had a trust relationship when I lived in Forest Hills and unfortunately, being here in Florida, it lessoned but not anymore. I needed a reminder of that relationship and Mahmoud showed that to me indirectly. I won;t be going anywhere except Mr Fixsmith to have my hardware fixed no matter what. Steve, you have top notch people working for you and I truely appreciate the service. BTW, the two iphones are working perfectly. I have two sisters here that are currently using them. If I could give more than five stars, I would Again, the service was A++.

Courteous, professional, polite and knowledgeable- that was my experience talking with the owner…read more I needed my battery replaced in my iPhone and the gentlemen took care of it in under an hour.

very good location for repairs, as a technician myself my phone was damaged beyond repair and they…read morewere able to solve any issue I had. They also fixed my Ipad as well. Very good work and ill be getting my devices fixed here and make referrals to friends and families too

Very reasonable price. Great work. Done quickly. He fixed a cracked/broken hinge/shell on our…read morelaptop. Polite, and took his time explaining the work that needed to be done. Couldn't have had a better experience. Great job!

1/31/26 Took my galaxy phone to repair bcuz the charging…read moreport had sand in it. Was told it was fixed but when I got it there was a white line straight down my phone. The phone is flickering none stop. It looks like it's about to die. It was a waste of money. Now I have to buy a new phone. Will not go there again

I had the best service every. My laptop becomes like a brand new one. The staff was kind and…read moreefficient during the whole process. Thank you! Natacha is a gem !

Natasha professionalism and nice personality. Problem solved quickly with explanation and in…read moresimple ways advices