Esmerelda is great with alterations and Melvin's customer service is Top Shelf. They do a fantastic…read morejob!

I have tried several dry cleaners in the area. This is my favorite. Inexpensive and always friendly.read more

I stopped by Mom & Pop's on Decatur to have a few items altered: a lined tulle skirt, a jumpsuit,…read moreand two pairs of pants (one just needed a new closure). While looking at the skirt and jumpsuit, the employee repeatedly commented that they were "so wide" and had "a lot of material." She then told me the alterations would be $80 for the skirt and $65 for the jumpsuit. I was surprised because the tulle only needed to be cut along with a slight hem on the lining. I was expecting a professional hem, not an unusually expensive alteration. I mentioned that the prices seemed high, so I decided to skip those items and asked about replacing the closure on one pair of pants instead. That's when she told me the seamstress wouldn't be there until Monday. I asked, "You're not the seamstress?" She said no. That left me wondering how she was able to quote exact prices for the other alterations if the person actually doing the work wasn't there. The interaction left me feeling confused and uncomfortable, and I decided to take my business elsewhere.

I wasn't going to give review bc I was long time customer and I liked the staff. But I learned…read morethey also lost and denied a shirt of my brothers. Last month they lost my new cashmere sweater and insisted I didn't drop it off. I didn't have receipt but I was long time customer and I never needed one before. They not only denied it but she had an awful attitude.

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

The price was way to much I look at my jeans before and after I picked them up and they had a iron…read moreburn and same with my shirts

These guys are good. The cleaning is solid and I have not had anything messed up. The tailor is…read morehard to catch but he does a great job. Took in a bunch of shirts and some silk and he did a great job taking them in.

For the first time going to bring my boyfriends hat I wouldn't recommend again . I came to pick up…read morethe hat to find out the material has been shifted ruining the hat. I asked if we could do a refund and the girl inside said that she can't process the refund because her manger isn't here I had then asked when will the manger be back or can I give her a call or you so we can figure this out she then said it's he's day off I'm not gonna call her Then I proceeded to ask her when the next time the manger will be in that she had replied with it's un predictable so nothing was done at all until I come back in see when the manager is here The girl kinda rubbed off rude when all I was trynna do was get a simple refund for what had happen . My experience here was the worst And simple help was not provided

This is the first time I've gone to this business for dry cleaning. I dropped off a suit and blouse…read moreon Monday. Today, I picked them up. The suit looks as wrinkled as it did when I dropped it off, except now, it was on a hanger and had the garment plastic on it. I am steaming it now which defeats the purpose of me saving some time. I dont understand how someone would return a product to the customer in this condition and be ok with it.

Mary is the epitome of customer service!!! First time there and left feeling like a regular weekly…read morecustomer. Will definitely be back and using for all our alterations and dry cleaning!!

This guy a up quoted $45 for and went to pick it up and price was doubled to $90!…read moreWhen questioned him, he said did not say that. And he was charging $10 fees for using a credit card. DO NOT GO HERE!!! SCAMMER!! BAIT AND SWITCH

I had [2] pairs of pants from Express that I needed to have their hemming fixed. I decided to bring…read morein my [2] pair of pants to Alterations by Amber Dry Cleaners. Alterations by Amber Dry Cleaners is located on the cross-streets of Farm/Durango, off of the Durango/95 exit. It's located in a small shopping plaza shared by other local businesses such as Dairy Queen, 7-Eleven, Little Caesars and much more. The parking is a little tough here and the spots are limited. If you can avoid coming to this location during rush hour times, that would be recommended. The spots are small and the parking lot is difficult to get in/out of. The Alterations by Amber Dry Cleaners is relatively small. There is one register. I brought in both pants and the gentleman said that the pants would be ready in 5 business days. There wasn't a rush on the order, so, I was good with that turn-around. The [2] pair of pants hemming cost $10.00. Both of my work pants came out great. I've had the pants now for several weeks now and the hemming hasn't come undone yet. Price is great and there was quick customer service! If I need hemming work to be done again, I'll return here in the future.

They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my…read moreEmployer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you

I stopped in here with plans to drop off 2 items for hemming since I've used them in the past. The…read moregirl that was there already gave me a vibe of not even wanting to help me. Her tone was very off putting. I let her know I needed hemming on 2 pieces of workout wear and then she said it would cost $35 each! That is insane to me. I understand prices go up but $35 to hem pant legs is absolutely ridiculous to me. I can understand if it's multiple layers to hem but wow. Anyway, I was disappointed to say the least but I guess with her attitude of not wanting to help me in the first place, it worked out because I left. I will be going elsewhere for any future dry cleaning needs and/or hemming services.

I am disabled and had 3 large quilts to bring. It was my first time ever coming there. I called…read moreand when I arrived, the staff came out to the car and helped process my ticket and took the quilts in for me When I went to pick them up, they carried them out to the car for me. They cleaned them for $30 each. Other places wanted $40 to $48 to clean. They do a wonderful job cleaning my quilts Queen and King and I can not praise or say enough about how wonderful the staff were I loved them so much, I stopped and ordered them a dozen . To the Owner of this cleaners and his amazing staff, I wnt to personally say thank you for being one of the most outstanding and caring businesses in North Las Vegas Teresa B

I've been coming here for years. They do a quality job! However, best part for me is service! Gina…read moreis a sweetheart. She is always greeting with a smile and making the pick up and drop off a positive experience. They have a membership program thats a great deal. I recommend this place especially if you live on this side of town.