Worst customer service, ever! I was sent to Ricks for a new…read moreCPAP, got it. This was June/ July of 2025. Therapist suggested one type of mask to try which was ok, she said I could bring it back if I didn't like it. In the mean time the mask just didn't work for me. The therapist said try this one. It was perfect. Since this time I have tried to get a replacement mask. No one at Ricks or the supplier sending replacement masks could provide me with the number. Their third party sent a whole new box with the origin and wrong Mack from the beginning. I have been to Ricks four times. I was there and spoke with one of their employees last Thursday. I'm angry. I raised my voice as I was explaining it nicely after complimenting the two up front. One if which I started talking to her last October. so-called older supervisor lady wearing the same hair style as she did in high school threatens to call the police on me. Mind me I've complimented them, I thanked them of what they were for trying to help. Is this the customer service you want? The most unprofessional so-called supervisor I've ever met.

I gravitated towards Rick's Medical Supply because I needed a wheelchair and through my insurance,…read morethe turn around seemed like a day or two before delivery. It's a lovely wheelchair rental and I feel like I definitely got a great value. However, my insurance went with another company to get me a hoyer lift and fully electric hospital bed and it was a week and a half. My mobility was decreasing at a quick rate and the pressure when onto the shoulders of my parents. I needed that equipment and I needed it now. I finally reached out to Rick's as a consumer willing to pay thousands if I needed to get that equipment today. Ebony answered my call and more. She tried to advocate me to try again with insurance and then offered that if I rented this month, then to send the docs orders to her and she would go after the insurance in my place. She also said they only had a hydraulic hoyer lift, but I could use that and they would order a fully electric one that, when it comes in, I can switch to. These are expensive machines too! She stayed late, came in on her day off, and was just overall amazing. If the rest of Rick's employs other people like that, I can only imagine that the owners and upper management must be so proud of them. I got the medical equipment today, just two days after i reached out. Thanks Rick's!

Corner Drug is now GOLD BEACH PHARMACY, FYI…read more And they suck ass. They moved half a block away and, under the continual excuse-making about getting their operations up and running, after ten days of needing a prescription to be filled, I was told today that my prescriptions *are still not ready.* I have used this pharmacy for years and years. I have tolerated their nasty CSRs, their ludicrous delays, their diminishing hours, their refusal to update my records. But this is just fifty bridges too far, this garbage. Take your business elsewhere, folks. This new version of Corner Drug is really an even more incompetent version of the old one, if you can believe it. Again--*ten days.* *Necessary medications.* A CSR who *actually tried to blame me for their screw-ups.* Go to Fred Meyer. Go up to Bandon. Buy your drugs online. Just don't use this place. Seriously--for your physical as well as mental health, don't do it.

I have had great service with all the staff at corner drug . I'm old and wounded and they have…read morealways provided me with great customer service

The tech was knowledgeable efficient and friendly and we're very happy with the serviceread more

I insisted on Highland House using this agency when ordering equipment for my Dad as they did such…read morea good job with both my needs and my patient's. I am so glad that I did as when the wrong size's and styles of equipment were requested, the ladies at the Grants Pass office faxed the physician for me and followed through to get my Dad what he needed the next day. They also are able to clearly explain what equipment was covered by insurance and why!".......Marie, RN

I called to inquire about their wigs or "scalp prosthetics". The person answering the phone was…read morevery sweet. She apologize that they no longer carry wigs. They have many other supplies you may need, especially for breast cancer warriors. Still looking for a wig shop to try styles.

After reading all the great reviews, I decided to come here for my first ever bra fitting. I first…read morewalked in around 10:30 am, but recently they have had so many bra fitting appointments, it's best to call ahead to make an appointment. It didn't matter to me since I had some errands to attend to, so I made an appointment later that day. I arrive early for my appointment and there's a small waiting area in the store where you can wait. Tony helped my with my bra fitting and she was wonderful! The first thing she did was take three measurements: one for the band and one for each breast. With the measurements, she calculated my size, but it doesn't stop there. According to my measurments, I was a 36G. Just from looking at me, she could tell I wasn't a G cup, so we went a cup size up from what I was wearing. (The bra I was wearing fit me well which is why she referenced that size - 36DD) After trying a few sizes, we finally got a bra that fit me well and was giving me support. My new size was a 38DDD. She helped me find bras that fit, but also took into consideration my request for having something that wouldn't show when I wore a tank top. I ended up purchasing three bras, two that were $60 and one that was a European brand for $48. Since it's hard to find certain sizes in stores that actually fit, spending the money on bras that actually fit and would last me a long time was a no brainer. They are reasonably priced and if you look at it from cost per wear, it's well worth it! I used to have a drawer full of bras that just don't quite fit, so having those three were a great buy. I highly recommend this place! The staff is friendly and accommodating, the selection is great and the prices are reasonable.

Good part, old business still in business and competing with the big chains…read more Why I started coming here? Change in insurance. I could gave home delivery or GO pharmacy. I chose the pharmacy. Where this place goes bad is the person that operates the cash register at the pharmacy counter. All the charm of a dentist drill... Been there three times now, got stuck with this gal that is plain rude. Never got welcomed to the pharmacy Never smiled, not once Waiting in line, never said "can I help you or thank you and does not know how to smile. My wife watched. Today my wife did the talking to her. Was not welcomed, she was rude. This unfriendly register operated makes one want to leave. I'm hoping the manger responds to this. I'm not done. If the owner does not contact me, I'll go in and ask for him. There are a couple of choice words that I'd like to write.

This is the perfect little hometown pharmacy. They treat you with hospitality and kindness every…read moretime you come in. They answer the phone when you call. Stop going to those chain ‍ pharmacy's that treat you like a number and come enjoy the personal touch you receive here. They don't automatically refill prescriptions like other pharmacies. Do you have to call every month and renew your order so if you're the kind of person who is super forgetful and likes that your pharmacy automatically refills your medication this would not be the pharmacy for you.

They're always helpful & accommodating, I really appreciate everything they do. Thank youread more

They deliver to a lot of Adult Family Homes. Must be a kick back from them? Billing to very hard to…read moreunderstand. Return envelopes are small so if you want to copy the bill or write comments, you have to fold in several smaller pieces to get it to fit. Plus they do not give you a tear off stub to submit with your check. No option for on-line payment.

Found the site from a google search. Ordered replacement headgear for my cpap. It was a good price…read more They never sent it. No shipping info provided to track it. I called them and got a busy signal. Tried several times that day, about an hour apart for each try. No change. I sent an email using the same address that confirmed my order originally. I asked for an update, tracking info, or an update on when it could be sent, and got no response. I found another email on their site, a support line. That one bounced back to me as a dead email. Called again a week later and the line didn't even ring now, it just hung on me. Ended up having to go to my bank have them chargeback the payment. Very disappointed.

I posted a 5-star review in 2020 and I must now update my experience. I have received cpap supplies…read morefor a year and have not had a problem. Now the store has very limited hours and walk-in by appointment only. I have placed numerous phone and left messages, but never received a call back. I have copd and use my cpap every night so keeping current on supplies is very crucial. 10-days after I should have received my supplies (or at least a call back) I gave up and switched to another company. I hope the owner of DME is ok, but it is NOT ok to leave patients in the dark when their well-being relies on medical supplies,

Got a bill in the mail from this company I have never heard of or visited. Awesome! They did call…read moreme a week or so ago, (I'm deducing it was them.. not because she told me who they were, but because she said she was in Jacksonville) and asked me a quick question about my visit to a completely different Emergency Clinic. They hung up before I could even finish my sentence. I was very perplexed. I will be calling them when they open to figure out why I have this random huge bill in my mailbox. (If they answer my questions and solve this gigantic mystery, and drop these random charges, I will absolutely change my review accordingly)

I quite literally don't know who these people are, never even heard of them until like a month ago…read morewhen I started receiving a bill in the mail. From what I could find on them they supposedly sell hospital and medical equipment which I have never had need for. Tried calling, but no one answers a phone there. Is this some sort of scam?