I needed a wheelchair that day and was able to walk out with what I needed. I would recommend them.read more

Michelle was amazing to work with!! We were looking for an electronic wheelchair for my mom. She…read morecalled around and found one we could try before we placed an order. When that did not work, she gave us other options to order a custom wheelchair. She went above and beyond helping our family. I could not be more grateful. The store has many products to assist with ambulatory issues. However, Michelle is the main reason to go to the store in Carmel.

Very kind staff, Lora is so awesome, and caring. There's a reason why they are known as the "diaper…read moreladies" very knowledgeable, and amazing diapeeess. Plus if you have any other medical needs, they have you covered pretty much. Thank you for being an awesome store.

knowlegable , compassionate , honest and fair . awesome!read more

I called their phone number listed on the internet. Oddly, there is no way to make a simple…read moreinquiry about their services or products via telephone. They also apparently do not have a website of their own. They obviously do not need additional business.

From the owner: Specializing in: - Health & Wellness Products…read more- Hospital Equipment & Supplies - Medical Equipment & Supplies - Physical Therapy Equipment - Home Health Care Equipment & Supplies

Received a transport chair from med Mart. The assembly was handled by them, and the adjustments…read morewere all made before turning it over to my wife. A professional crew took care of all of our needs.

Recently my grandmothers health took a turn. She had been living in a retirement community but they…read moreweren't equipped to care for her once her health began to deteriorate. I can't stress enough how difficult this was for my grandmother and the rest of my family. We had her move in with us but we were overwhelmed with all the things we'd need to buy/have on hand in order to care for her, not to mention learning how to physically care for her. To be honest we didn't know what we were doing but we just wanted to make her as comfortable as possible while she was with us. We went to med mart to buy some things and we were so fortunate to meet Abby. She was wonderful and helped us to decide on what to buy, including a bed. We had a regular twin bed for my grandma so we hadn't planned on buying a medical bed, but it honestly made a world of difference. Having my grandmother lay flat on her back all day and night was extremely uncomfortable for her, and the bed we bought solved all those problems. Being able to put the rails up was also a huge help because we didn't have to worry about her rolling out of bed. Overall I'm just so thankful we trusted what the sales woman suggested.

Very good customer service. They were easy to work with and knew their stuff. We had a lift chair…read moredelivered and the employee was very patient with my dad. He made sure he understood how to use and explained all the bells and whistles.

I was fitted with a pair of Brooks shoes with Janet a month ago, and the service was top-notch. If…read moreI could give her more than 5 stars I would. She spent a lot of time with me and bent-over-backwards to adjust and re-adjust until the shoes were exactly right. I so appreciate her attention to detail. I would highly recommend her.

Avoid This Place! Complete Scam and Horrible Service. I have…read morenever experienced such shocking and aggressive behavior from a business in my life. I came in to return a completely defective item that they sold me. Instead of acting like professionals, listening to the issue, or offering a refund, the staff became extremely rude and highly argumentative. It escalated to the point where they actually threatened to call the police just because I wanted to return a broken product! They completely refused to issue a refund or exchange, offering zero explanation or basic courtesy. It is absolutely mind-boggling how a business like this stays open. They are selling cheap, low-quality junk at premium prices, and the moment something goes wrong, they treat their customers like criminals. Save your hard-earned money and protect your peace of mind. Do not waste a single dime or a second of your time here. Absolutely pathetic customer service. Update: the response review that owner stated is totally lies and not even close to reality. You said if it is used we can't return and I explained I didn't install because the item is not safe to use and that is why I didn't install. There is no such a notes in your store saying that you can not return the item . There is note if it is used or not in original box. Which is opposite. The item is in original box and never been used. Also, considering you, I am very educated and polite person. You were the one shaking and yelling instead of listening and what a shame claiming supporting community when selling unsafe items, not listening concerns of customer. You even said that if I return items I will be out of business. So you don't care about community or customer. You just mean, and bully behavior person who doesn't know anything about customer service.

Says they have a 15 day return policy, but refuses to allow the return, even though it is in the 15…read moreday period. My dad is in the hospital and can't use the walker at this time. This company is claiming that my brother can't return the walker, and they won't return the charge to my dad. Cannot recommend this company!

I came here because I needed a new CPAP machine... long story... anyway I need a CPAP for my health…read moreand to be able to sleep. My sleep doctor sent the prescription over here and I came here to get my new machine and supplies. I was glad to see they carry Resmed machines, as I had a very bad experience with Phillips Dreamstation. I was told how to use the machine, which I was familiar with but still their thoroughness was appreciated. Good experience getting my CPAP, what more is there to say.

I'm really struggling with this company. I was ordered a portable oxygen concentrator three weeks…read moreago and still haven't heard anything. I've called several times and they keep telling me they'll call me back the next day with information and again now this time it's been five days and still haven't heard anything back from him. Keep telling me it's due to billing. I have insurance and it is going to pay for it but they keep telling me there's a billing issue very frustrating. As for Oxygen delivery, I struggle for several months getting my Oxygen delivered and had to go pick it up myself. My physical therapist is even had to call to help me get my oxygen. However, the last three months I have a wonderful gentleman bring my oxygen and he's here every Friday. He always calls me on Thursday to make sure I need it and then I'm gonna be home. He has been awesome.

I have always had trouble with someone helping me, I'll walk in and no one seems to notice. They…read morefinally got someone to be at the desk. I always have to wait, even if I'm the only one there. Some of the staff that actually work with you after checking in are very nice and helpful. I had an appointment one day and I was asked to take a sheet. there were 2 people waiting also. As we sat there 3 other people came in. One was there to pick up. paper, another one was there for them to download the memory card. The 3rd lady, had an appointment 15 minutes after me. She had an attitude when she walked in. The girl came out with a patient she had helped and she looked at me and said she was talking the other lady because it would be quick! She was back there 30 minutes!! I should have said something but I didn't. My problem was taken care of in about 10 minutes. But I sat there fo 35 minutes! Don't go there!

Investigated the possible purchase of a senior mobility scooter. Theresa was most helpful. She…read morewas very knowledgeable and helpful. Without obligation she is checking to see if the scooter will be covered by Medicare. The prices of the scooters were very reasonable. Only 3 were available for tests driving. The brand was Golden a high quality scooter. Especially known for their comfort. We have a van fitted with a lift. Theresa was very helpful in measuring the scooters and van to see if the scooter will work in the van. Thank you Theresa for a positive experience.

Our family has been doing business with JANZ MEDICAL SUPPLY , formerly Mullaney's, for many years…read more They have helped us with several medical needs for my special needs son and my mother. The staff is very friendly and helpful, especially Susan! I can't say enough good things about the company and I highly recommend their service! Review written by Jon Nickol