I was on time for my appointment but sat there for a full half hour waiting. When I finally was…read morecalled on I didn't even get a sorry for your wait.

Very kind staff, Lora is so awesome, and caring. There's a reason why they are known as the "diaper…read moreladies" very knowledgeable, and amazing diapeeess. Plus if you have any other medical needs, they have you covered pretty much. Thank you for being an awesome store.

knowlegable , compassionate , honest and fair . awesome!read more

I needed a wheelchair that day and was able to walk out with what I needed. I would recommend them.read more

Michelle was amazing to work with!! We were looking for an electronic wheelchair for my mom. She…read morecalled around and found one we could try before we placed an order. When that did not work, she gave us other options to order a custom wheelchair. She went above and beyond helping our family. I could not be more grateful. The store has many products to assist with ambulatory issues. However, Michelle is the main reason to go to the store in Carmel.

I have bought medical things from here for quite a few years. In the past the service was kind of…read moreon the hateful side. Seemed like they were not interested in helping you if you were not purchasing a high dollar item. Today I had a sales person I believe her name was Melinda W she was the first kind clerk I have had help me in there with kindness and a professional attitude. She was not pushy and tried hard to get me what I wanted. I was surprise since in the past the service was so negative and unkind. I hope they have changed their service to a "nice helpful kind" of service. Melinda was very sweet and I hope she is there when I go back again. Thank you Melinda for the great professional service.

Hocks recently opened an expanded version of their medical supply store. This new store is also…read morethe site of their online warehouse. I have no business or need to go there, except for one reason; my sister can only find a particular sensitive skin cleanser that she insists on for her children through them and because she does not want to pay shipping charges. So being the kind person that I am, once a year, I go to Hocks to pick up a years supply of this cleanser for her. She makes all the arrangements, I just do as I am told. I had no idea that they had opened up a new store. The new one has every possible apparatus, etc that you can imagine using for at-home use while recovering from surgery, etc. The clerk working could not find my order. I was annoyed to death. Apparently, no instructions were left for the staff, and whoever handled my sister's order was not available and could not be reached. I was told that the store and the website were separate entities though they were housed in the same building. The clerk had no idea where to find my order. Driving 30 minutes out of our way did not make me happy nor did it please my already irritated husband. An hour later, after already passing the Indiana border, the clerk calls to tell me that she located my order and did I want to come back and pick it up? Sure, how about sending it to me and waiving the shipping fees? No way in hell would I double back. Lucky for my sister she agreed.

Recently my grandmothers health took a turn. She had been living in a retirement community but they…read moreweren't equipped to care for her once her health began to deteriorate. I can't stress enough how difficult this was for my grandmother and the rest of my family. We had her move in with us but we were overwhelmed with all the things we'd need to buy/have on hand in order to care for her, not to mention learning how to physically care for her. To be honest we didn't know what we were doing but we just wanted to make her as comfortable as possible while she was with us. We went to med mart to buy some things and we were so fortunate to meet Abby. She was wonderful and helped us to decide on what to buy, including a bed. We had a regular twin bed for my grandma so we hadn't planned on buying a medical bed, but it honestly made a world of difference. Having my grandmother lay flat on her back all day and night was extremely uncomfortable for her, and the bed we bought solved all those problems. Being able to put the rails up was also a huge help because we didn't have to worry about her rolling out of bed. Overall I'm just so thankful we trusted what the sales woman suggested.

Received a transport chair from med Mart. The assembly was handled by them, and the adjustments…read morewere all made before turning it over to my wife. A professional crew took care of all of our needs.

I called their phone number listed on the internet. Oddly, there is no way to make a simple…read moreinquiry about their services or products via telephone. They also apparently do not have a website of their own. They obviously do not need additional business.

From the owner: Specializing in: - Health & Wellness Products…read more- Hospital Equipment & Supplies - Medical Equipment & Supplies - Physical Therapy Equipment - Home Health Care Equipment & Supplies

I have had continuous problems with their billing. They indicate they sent a bill and it was never…read morereceived. Most recently they sent an invoice that was three years old and said they were going to send it to collections. No contact in over 2 years and I never received an invoice. I had paid other bills after the date of service. The invoices were not accurate on the payments and caused a lot of confusion. The service was good except they were comparatively very expensive to other providers. The billing and the communication is not good.

I have had big issues with the way this company handles the billing department. No statements for…read more2-3 months and then you get hit with 2 at once. Also, I had phoned the office to get a balance on my bill, was given an amount and it was paid. Then I get a statement a few months later showing a previous balance that was dated before I had made the phone call to the office to pay my outstanding balance. I get information in the mail that lists the equipment--cost/insurance pending and my portion of the fees. There are a lot of things on these forms that are blacked out. Hmmm....what is that all about. When I would call to order supplies, I would be told I couldn't order anything because I had an outstanding balance (that I was unaware of). I think the staff has very poor customer service skills and the communication is lacking as well. Of course, this is just my experience with Central Oxygen, but, I would not recommend them to any of my family or friends.

Our family has been doing business with JANZ MEDICAL SUPPLY , formerly Mullaney's, for many years…read more They have helped us with several medical needs for my special needs son and my mother. The staff is very friendly and helpful, especially Susan! I can't say enough good things about the company and I highly recommend their service! Review written by Jon Nickol

Investigated the possible purchase of a senior mobility scooter. Theresa was most helpful. She…read morewas very knowledgeable and helpful. Without obligation she is checking to see if the scooter will be covered by Medicare. The prices of the scooters were very reasonable. Only 3 were available for tests driving. The brand was Golden a high quality scooter. Especially known for their comfort. We have a van fitted with a lift. Theresa was very helpful in measuring the scooters and van to see if the scooter will work in the van. Thank you Theresa for a positive experience.

Very good customer service. They were easy to work with and knew their stuff. We had a lift chair…read moredelivered and the employee was very patient with my dad. He made sure he understood how to use and explained all the bells and whistles.

I was fitted with a pair of Brooks shoes with Janet a month ago, and the service was top-notch. If…read moreI could give her more than 5 stars I would. She spent a lot of time with me and bent-over-backwards to adjust and re-adjust until the shoes were exactly right. I so appreciate her attention to detail. I would highly recommend her.