I was reluctant to write anything negative about Lina at Salon Lofts until I read what about another person's experiences with her. I am of Indian descent and am most fortunate to have long, thick & somewhat wavy hair. I first heard of Lina through Groupon as Yelper Sally B. did. I found Lina to be engaging at first, I also wanted to see her make a success of her business. She was also willing to work with me on pricing. I think she charges everyone a different amount depending on their hair. .that made sense to me. I don't recall what the Groupon was for, but after I used it Balayage is what I was interested in and decided to book with her to do it. Like the other writer I found Lina worked very quickly, didn't properly shampoo or condition my hair, the conditioner was definitely not fully washed out. What was most upsetting is that after all that money and time spent I could hardly see the Balayage! She rushed with it. . .didn't leave the color on long enough. I could hardly see that anything was done. I did call her on it and she offered to fix it. So I went back and spent time that I can not afford to waste having my hair fixed when it should have been done correctly in the first place. I wasn't happy with what she did to fix it (I still could hardly see the caramel Balayage, it was very muted, hardly noticeable. I don't intend to return to her salon. An upsetting waste of time & money. I'd rather spend more and get a proper job done by someone who really knows what they are doing. My hair is truly my crowning glory. Very unhappy. Lesson learned. She's very rushed and I question if she actually knows what she's doing. I'd never trust her with my hair again. read more