Cars of Rockville is a great place. I purchase my 2018 Lexus Es at an excellent price. I have been…read moreusing it for Uber and put over 20000 miles and it drives great with minimal maintenance. I just came back today to buy my second vehicle from cars of rockville today. Great honest and super friendly environment. Lots of great choices. The best used car dealership around. Keep up the great work. I should have left this review a long time for them but haven't had a chance to.

We did not end up buying a car. But this place was amazing!!…read moreExcellent, family owned, well priced very clean vehicles and huge selection. Elias and his son treated my Niece with a level of professionalism and respect that has been unsurpassed.

Third vehicle purchased at Seven and Below. We were able to find a Honda Pilot. Awesome customer…read moreservice and deals. Thanks to Gus for making sure the transaction went well.

After reviewing hundreds of listings for a spring/summer convertible a year ago, I kept coming back…read moreto a red 2001 BMW 325i listed by Seven and Below. I was admittedly worried, given that it seemed to be a small, non-descript dealer tucked in the back of a Rockville industrial park. My worries were 100% unfounded. Gus and his daughter could not have been more patient, more helpful, more "low pressure", and I ended up buying the BMW they listed. One year later, I am beyond pleased with the purchase. The car, which I thought I would drive only a few thousand miles a year during the warm weather months, was thrust into full-time action when my wife and I had a baby and needed a second car. It has been beyond reliable, and perhaps the greatest thing is that Gus keeps an open line of communication with his customers - old and new. He also owns "Southlawn Auto Service", and takes care of his car buyers by ensuring their car keeps running well at far LOWER repair prices than most charge. One text and he is ready to help you with any issue, as he did today for me - one year later - with a trunk issue. I am 50 years old, have purchased vehicles from multiple dealers and can honestly tell you that I would trust this place to buy my own daughter's vehicle when she turns 16! Buy with confidence!!!!!

I was referred here to get some cosmetic work done for my car after getting a We Owe from the…read moredealership I bought it from. Anything regarding getting work done on cars always gives me anxiety given past experience, but this place is awesome. Shawn is an honest man with a hardworking team that does fantastic work. I needed to go out of town the week my car was getting worked on and the team made sure it was ready to go for me when I needed it and they started work on the car immediately instead of waiting like most repair places do. The repairs were IMMACULATE and it looked brand new. Shawn also gave me a ride to the metro when I needed one. Honest, hardworking team, well deserving of your business that will take care of what you need. I will 100% be using this place in the future for car detailing and any other work I need done.

The best place to go if your car is dameged!!…read more I went to fix my volvo for a scratch and they fixed it for a really good price and did a great job! Definitely worth it and recommend.

I've had good experiences here overall across two purchases and one sale. Last summer, I bought a…read moreconvertible that was hard to find here in the DC area, so I had it shipped through the Carmax network from a few states away. I knew going in that I would pay more at Carmax than at some other dealerships, but in the end, the extra cost (the shipping fee plus Carmax just being pricier in general) was worth it. My salesman, Marcus, was super nice and chill. I didn't feel rushed or pressured at all. The sales staff let me take a longer test drive than the normally allowed 20 min, and I appreciated their flexibility. After all, if I'm going to drop thousands of dollars on a vehicle, I need sufficient time to test drive it, visually inspect it, etc. I also appreciate the fact that Marcus and the crew did NOT drill license plate holes in my front bumper (the state my car shipped from does not require a front tag). He knew the car was looking sharp, and he guessed correctly that I would want to avoid drilling holes if possible (I found a magnet solution). He handed me my front tag as well as an order for Carmax tag installation if I changed my mind. That is good customer service. Now to the reason why I don't regret having paid a bit more at Carmax. My car ended up having two issues: an engine emissions issue (check engine alert) that required Carmax to update a couple of parts, and a paint bubble on the rear quarter panel. I'm thankful that I noticed both issues within the 90-day warranty period. For the paint issue, I brought the car back in, a service manager looked at it, and he said right away they'd cover the repair (either through a repair shop of their choosing or of my choosing). Again, I appreciated the flexibility. I was a little surprised they didn't write up paperwork promising to cover the repair, but sure enough, at the designated time, my chosen repair shop called the service manager, and the service manager made the payment. How about that? A handshake deal that came through. But seriously, Carmax, the paperwork route is the better one. Some pro tips: Make an appointment online. Unless it's a slow day like a Monday, do not just stroll in and expect quick service. I made two appointments (for two separate test drives), and a salesman greeted me within minutes of my arrival each time. Another tip: take longer than 20 minutes for your test drive if needed. They are flexible (and they do not ride with you during the test drive). I'm giving 4 stars instead of 5 because it's a bit disappointing to have to bring a new (to me) car in twice for repairs, but they did live up to their warranty. I'm also just a tad bitter that they offered me a low price for a trade-in/sale a few years ago, but, hey, I didn't have to take their offer. All in all, I would not hesitate to shop here again. You might pay a bit more, but at least you get a 90-day warranty. Some other local dealerships offer nothing after you drive off the lot. My only other piece of advice (not Carmax-related) is to shop Certified Pre-Owned (CPO) if possible. The particular car I wanted was too old for that kind of certification, so I went the Carmax route. Cheers.

They have a lot of nice Vehicle, but they are mostly very overpriced. The warranty is less…read morethan 30 days. If try to bring back the Vehicle you wanted to trade in, then each time they will lower the price to you then resell it for 4 to 5 times what you can get selling it yourself ! *** Don't be desperate because you think you saw your dream Vehicle. The interest rate will be outrageous. And 3 times the price of what its really worth. See the Vehicle you like and compair it kelly blue book, Auto trader, and a Dealership used Vehicle lot !

Great professional service!!!! They fitted my car with some new tires and the entire process was…read morepainless and on time.

The service and price is very reasonable for this area. They don't try to upsell and very honest…read more I am a fan!

We have bought a lot of new vehicles in this short time on earth. I have to say that Arles Abarca,…read moreClient Advisor, has to be by far the best Salesman that I have ever dealt. Mr. Fitzgerald should be elated that he has an individual Like Arles working for him. Very professional, courteous, respectful, worked very hard in finding the right G80 and working with us to make sure it was right. He should be very proud of himself for his work ethic. Thank you very much Arles for all you did. Teri and Tom

I had been looking for a new car and decided I really liked the Genesis models. Had a bad…read moreexperience at the Fitzgerald Gaithersburg dealership and ended up at the Fitzgerald Rockville dealership. Worst car buying experience ever. First, I was told I couldn't transfer my personal tags to at leased Vehicle. I informed that I had done it on five prior leases of different vehicles. They grudgingly said they would do it and then I ended up having two different title numbers issued. Ended up spending hours at the MVA trying to sort it out. I also never received the fragrance cartridges that were supposed to come with the car. I emailed the dealership twice and never received a response. All of the paperwork for my lease was digital and was supposed to be accessed by a password that I created. Tried to access that paperwork when I went to the MVA and the password didn't work. It said the only way to reset It was to contact the dealership. I called and told them I needed it reset immediately because I was at the motor vehicle administration. My call was transferred to some extension and nobody ever called me back. I escalated all of my issues to Genesis corporate and was told somebody would reach out to them and have them get back to me right away. I got a call back from corporate two days later saying they had tried to call Fitzgerald, Genesis of Rockville and they never received a call back! I have been a Lexus owner for 15 years because the service was incredible. I have never been treated so poorly by an auto dealership in my life. To add insult injury, it is the hardest dealership to access and try to park in because there is absolutely no space for parking there. It is also hard to get in and out of because of the traffic. At this point, I would cross the American Legion bridge just to find a different dealership.

I had an absolutely fantastic experience purchasing my Mazda CX 30 at Enterprise Car Sales…read moreRockville! From start to finish, the process was stress-free. A huge shoutout to Salesperson Sarr, who was incredibly knowledgeable, and never made me feel pressured. They went above and beyond to make sure I was comfortable with every step of the purchase. If you're looking for a new car, I highly recommend visiting this team!

First time walking in everyone is very nice and very helpful. They had many selections to choose…read morefrom. The process was not stressful at all instead smooth and easy. My salesperson Carlos was a tremendous help and made the process as simple as he could make it for us and was very nice as well. I would recommend this place to anyone looking to buy a car.

Muchas gracias a Rafael y Aníbal, me ayudsron a conseguir el vehículo que yo quería, muy buena la…read moreatención los recomiendo mucho

A LA COMUNIDAD HISPANA, POR FAVOR DEJEN DE IR AQUÍ!! SON MENTIROSOS Y NADA PROFESIONALES!!!…read moreSi pudiera dejar un commentario sin dejar una estrella, lo haría. Mr. Car es el peor lugar para comprar autos. Se aprovechan de la comunidad hispana haciéndoles parecer que tienen ofertas maravillosas y que en ningún otro lugar pueden conseguir un automóvil asequible. Intentaron ensuciar a mi familia. Les hicieron dejar un depósito por un auto que ni siquiera estaba en su lote. Para colmo, les dijeron que su interés era una cosa y cuando vine a ver el papeleo era casi el doble. Cuando fui al día siguiente se enojaron muchísimo por que les pedimos un reembolso. El gerente Byron García me dijo que les dijera a mis padres y a mi hermano pequeño que fueran más responsables, mientras ellos estaban a mi lado. Todo porque no queríamos seguir adelante con el horrible trato que les hicieron. Luego, después de ir y venir, nos dejaron arriba durante casi una hora mientras el gerente y su personal de ventas estaban en el sótano haciendo Dios sabe qué. Luego, el gerente se acercó y nos dijo que podíamos obtener un reembolso, pero que teníamos que recogerlo en la ubicación de Bladensburg, lo cual no tenía sentido porque claramente fuimos a la ubicación de Gaithersburg. Después de alzar la voz, Byron García se enojó aún más y me dijo que no necesitaba hablar conmigo porque el trato no se hizo conmigo, sino con mis padres. TO THE HISPANIC COMMUNITY, PLEASE STOP GOING HERE!! THEY ARE LIARS AND NOT PROFESSIONAL AT ALL!!! If I could leave a review without leaving a star I would. Mr. Car is the worst place to car shop. They take advantage of the Hispanic community making them seem like they have wonderful deals and that no where else they can get an affordable car. They tried to do my family dirty. They made them leave a deposit for a car that wasn't even in their lot. To top it off, they told them their interest rate was one thing and when I came to look at the paper work it was almost doubled. When I went the next day they got super mad we asked for a refund. The Manger Byron Garcia told me to tell my parents and little brother to be more responsible, meanwhile they were right next to me. All because we did not want to go through with the horrible deal they made them. Then after going back and forth they left us upstairs for almost an hour meanwhile the manager and their sales people were in the basement doing God knows what. The manager then came up and told us we can get a refund but we had to pick it up at the Bladensburg location, which made no sense because we clearly went to the Gaithersburg location. After raising my voice Byron Garcia then got even more mad and told me he didn't need to talk to me because the deal was not made with me, but with my parents.