I made a verbal purchase at this location with a Stefan Skotnicki taking his word that the. car was…read morein safe operating condition. ,The very next morning I realized why he had it running, when I met him there as first thing I heard and each in every day since is timing chain rattling. Amongst other safety violations.I have contacted a lawyer and of note never received in writing my 30 day warranty wich I asked for in writing and to be sent to me via mail. Juan D.

Great experience with Jay…read more I was rear ended and they got me in very quickly. Took care of everything and made sure the job was done right. Very easy to work with. Car looks great. It was an "insurance" job so pricing wasn't really an issue but their invoice was more than fair!

Long story short, Marvini sold me a lemon: a Subaru Outback with a bad engine. They refuse to take…read moreresponsibility for what they did, and now I will have to pay 5-6k in repairs for a car that I drove for only 5 months, and paid $5500 for. The price was too good to be true for an Outback with 110k miles, and I should've listened to my better judgment. I've never written an online complaint about a business before, and I don't enjoy doing this, but the situation that Marvini put me in left me no other recourse. The longer version: The car stopped running after 5 months because it was sold to me with an engine and oil pan that were both covered in J-B Weld. This is the assessment that I got from a widely trusted, long-established, local mechanic (I myself am not knowledgeable about cars). Marvini will insist that they didn't do this, and that all the car's problems are my fault because I waited too long to get an oil change. If they read Yelp, I expect they'll respond to this with these same defenses. I've spoken to my trusted mechanic about Marvini's rebuttals, as well as other mechanics, and they all say that there's no way I could've caused these problems myself. I've shown Marvini pictures of the patched engine and oil pan, and they've basically pleaded the 5th and said nothing, or otherwise accused my own mechanic of messing with the engine and oil pan after the car was already sold to me (which is absurd). They've also refused to replace the engine for me, for the obvious reason that they would view this as an admission of fault. I don't make a lot of money and this was a big purchase for me, to help get me through a winter in the mountains. I can't afford the repairs, so now I have no car because of Marvini's unethical business practices. I strongly recommend that you think twice before buying from them.

Marco is The BEST! He and his crew have taken excellent care of us and our old vehicles. My…read more(millennial) son left me with an ancient Honda Accord sitting in my yard dead for a year. Thanks to Marco, it is now running perfectly! Another mechanic told me to scrap it or pay $2300 to fix it. Marco charged us $800. Our other old vehicles (2010 Toyota Matrix and 04 Ford F-150 truck) have been expertly serviced by Marco and crew for 2 years now. Marco even came to our house in Ancram to "pop the clutch" of our truck (which needed a new starter), saving us a towing bill. The best part is that he is in touch with us throughout by texting. Everyone needs this guy. (845) 464-2005

These people take advantage of people in desperate situations by robbing them blind. Charged me…read more450.00 just to move my rental truck off one of those poles at the gas station that I stupidly got stuck on. Took 5 min to pull the truck off. Sad part, I ask how much it would cost before he did it. Then told me he had to find out, pulled it off and then presented me with a 450.00 bill. Then said if I didn't pay they would tow the truck. I am devastated that our community is being treated this way. Shame on you

Great company, responds swiftly and great equipment. Owner is fair and understanding. Also highly…read morequalified

Unprofessional, broke down in Barkhamsted. Was originally given a wait time of ninety minute, which…read morequickly turned into two hours. Disbatch then told me it would be another forty five mins. Reluctantly I waited and they never showed. Gieco called them again and they declined their calls and when they finally answered they said thirty more minutes. They never showed and disbatch gave me the drivers number directly. The driver was very honest with me and gave me the real wait time of six hours. Gieco called them back and they said they had no eta for me. Disbatcher will say anything to get you off the phone... Leaving a young woman on the side of the road for hours alone with no confirmation anyone is coming... Won't foresee using them in the future.

Used gieco to request roadside assistance. When the tech arrived he was friendly and helpful with…read moreswitching out my tire which had a nail in it. He was quick and efficient! He arrived in a timely fashion as well! Would recommend

We enjoyed a five-star experience here in recent weeks. Our thanks to general manager Joe and his…read morestaff for very professional and courteous service. Here's what got us to Vive: It was just a pleasant morning trip to the grocery when a driver making a sudden turn hit our passenger door. No one was injured, and we quickly exchanged insurance information. The result was the other driver's insurance took care of our repair after we wisely accepted a recommendation from friends and insurance carriers. Vive did a terrific job on the repairs, everything carefully completed with a flawless result. We were kept apprised of the repair during the time it was in the shop. (We also got good treatment from the insurance company -- surprise!). In sum, Vive helped us manage this unpleasant event smartly, and we appreciate it. Give 'em a try.

Simply amazing. They do a fantastic job. The car left detailed and cleaner and when it arrived…read more Great service, friendly staff 100% a win.

I dropped off my stock jeep to these guys and told them I wanted a plow installed, while in, I also…read morehad them do some mods to make it more off road worthy. The result: The most badass jeep in town. Highly recommend these guys for all service/repair and any 4x4 custom modifications. I bring all my vehicles for service here. The staff is highly experienced/ friendly and the price is right.

I have had body work on my 2018 BMW three times now by the Collision Center. I am a bit fanatical…read moreabout keeping my vehicle in top condition mechanically and cosmetically. Bob and Bill have done that each time and exceeded my expectations. They also returned my car on time and detailed. Additionally they are more than pleasant to deal with. Highly recommended.

Bob unexpectedly called me today to apologize for the level of service I received and said that he…read morewants to make it right. He explained that the rust on the rocker panel was pre-existing, which is true, and that what most likely happened is that the rust broke apart during repair, which makes sense. It's a rare quality for a business owner to humble himself as he did today, and make me feel better about my experience. Bob has honesty and integrity, and has always been a friendly guy. While my latest experience there wasn't ideal, I understand that everyone has bad days sometimes, and while it's not an excuse, Collision Center is very likely to do great work for you. Bob doesn't want anyone to leave unhappy! :)

Fast delivery, great communication and twenty cents cheaper a gallon than competitors. Well…read morerepeat service and delivery. Thank you!

I have dealt with Barrett oil for years. Bruce is extremely cordial & always…read moredelivers when promised. I would not deal with any other oil company. I will not believe the "haters" that posted the mean reviews. Not true!