It looks like this store may have closed, but several years ago they made a custom made swimsuit…read morefor my daughter who was competing in the Miss Utah pageant and we were very pleased with their service and assistance. Our interaction with them was very positive. The talented seamstress who helped us was professional, extremely helpful, and went the extra mile. We loved working with Billiejo Clothing and hope they can return to business in the future.

We went to Billiejo Clothing to create some custom dance uniforms for our team. The initial meeting…read morewas good, but after that we never heard from them. Several calls (that no one answered), emails, and MONTHS later we FINALLY were able to get some news on our uniforms. They did a fitting and told us the uniforms would be finished by the end of the week. Another MONTH later we hadn't heard anything after trying multiple times to contact them (including showing up at the store and asking to talk to someone more than one time). Finally they responded, only to tell us they didn't have all the fabric they needed, which they assured us on the first day we met with them that they had plenty, and had to wait for some to come in. When we finally got the uniforms, the sewing work was shoddy at best. Sleeves were left unfinished, the seams down the legs had holes, and after wearing the uniforms for all of 10 minutes 3 of the girls had holes in the crotch of their uniforms. Overall the design was nice, and had the company communicated with us and taken the time to make sure the uniforms were finished our experience would have been much better.

Shipping time was extremely long. Just to get the baseball pants for them not to be the same Nike…read morebrand that they said they were. Different material, fit and sizing. Paid to ship to me and then had to pay shipping to return that was taken off my original purchase. Stay away from this company!

Huge sporting goods store convenient walking distance from the courtyard Marriott Orem University…read more Walked in to browse but was looking for cotton mock turtleneck shirts or whatever they might have in the swim section since I'm a swimmer. Nice store similar to Dick's Sporting Goods in California but it truly is the wrong time of the year for looking for swim stuff and they did not have any cotton mocks so I left.

it looks like their quality and customer service has gone up since previous reviews. I purchased a…read moreswimsuit for my teen daughter last summer, the style and cut and is so cute she loved it! We did have some stretching in the bum area and Janela Bay was quick to address the concern and offer us a refund or in-store credit. We found another beautiful suit for her that she loves and looks so good on her. We had a great experience with Janela Bay.

I don't know where these other reviews are coming from but I have bought probably 10-15 swimsuits…read morefrom Janela Bay in the last 3-4 years and what I love the most is the quality! My suits still look brand new! They just keep coming up with new styles I love! All of the suits are full coverage bottoms. I love that I can be covered up and so cute at the same time!! And customer service has always been spot on! Janela Bay customer for life!

These are the CUTEST and prettiest frocks and gowns that ever CUTED! My adult daughter and I are…read morethrilled with our purchases, which we are wearing to Mass at The Cathedral of the Madeleine on Easter in Salt Lake City. Staff has superb product knowledge and generous customer service. They keep all the racks beautiful groomed and the store thoroughly zoned. I love it. Return policy is important to note and IT IS A FAIR POLICY. Return any item that is unsuitable promptly and with tags still on.

Was charged full price for a 'Poppy and Pout' Christmas flavor chapstick in the middle of…read moreFebruary!!!

They get 4 stars for the super cute clothes. We spent over an hour in here shopping for school…read moreclothes. The ladies were helpful at first. Got us a fitting room, to put the pile of clothes my oldest daughter was getting. Now the clothes are super cute! My issues were one: 1. sizes. Things seem to sell out quick and there were not a lot of sizes. We would have bought more but they didn't have her size, it has already sold out. 2. Price tags were not marked correctly. 3. Check out. She double rang, left several sensors and almost forgot to give my card back. I bring up the sensors cause I live out of state, and that would have really sucked! 4. Back to the sizes, We ended up having to 6 different stores to get sizes we needed. 5. Returns - one of the items ripped in one day. I brought back 4 day later with receipt. That store didn't have the size, and sent me to another store. The other store gave me beef about the return because I didn't have the tag, but I had the receipt. Also I needed to exchange one dress. And guess what, I had to go to another store to get that size. AND the dress had gone on sale, but they told me I couldn't have a price adjustment, and it had been less than a week. But the clothes are super cute.

I was shopping here yesterday to buy some clothing because I will be serving a mission for The…read moreChurch of Jesus Christ of Latter. The clothing selection was boundless, even the clearance section was full of great items. I'm happy to say that I got almost all the clothes that I needed and at a great price (they were having a sale on all their shirts). I also want to comment on the amazing customer service! I really couldn't have had a more amazing experience at this store if it weren't for the employees there helping me! They were friendly to greet us when we came in, they helped pick out clothes that I might have liked, and they were overall very friendly and were willing put in their input on the outfits that I chose. It was seriously like I was shopping with friends and I couldn't have asked for more. I absolutely appreciate the time and the hard work, it had totally made my day! If you're looking for great clothes and a great experience, this is the place to go!

I ordered Bathing suites from this company. I attempted to return some of the suites because their…read moresizes were wonky compared to other suites I have ordered online. The website states that you can return clothing that is NOT a final sale or on some other sale. However, this is not clear on the receipt. In the first attempt to return I received a "return rejection". NO problem, I thought. I will just attempt the return again and leave off the sale items. However, I was locked out of all returns. After several attempts to communicate with them by Phone(mailbox full) and email(never responded to my email), they finally fixed the problem on my account. The process to sort all of this out has Consumed way too much of my time. Wish I could bill them for it. Be aware the Return process is cumbersome and full of interesting requirements that they may use to deny your return. It is a shame their IT department is so antiquated because they have Nice quality suites....if you are large chested with smaller hips that is.

Worst returns policy in the industry! I ordered a dress and the unlimited returns charge was…read moreincluded in my shopping cart. I am not even sure what this was for because they then charged me $8 when I needed to exchange for a different size. Then they didn't have the size I needed and will only give store credit rather than refunding my money. I don't want any of their other items. What kind of a clothing company does this? Don't ever order from them! I will never order from them again.

I can't get over the wonderful experience I had here today. Kirstie is an absolute Angel! I've…read morenever been in this store before or met her but when I walked in she immediately greeted me happily and asked me if I was looking for anything specific. I was looking for a specific top and she helped me find it and even watched me try on two different sizes in order to find the right fit. I was having so much fun with her I tried on a ton of other clothes, each time opening the door to the dressing room and she would run over excitedly to see the clothes on me and tell me what she thought and help pick the right sizes. I felt like I was shopping with a friend! I love that she used my name, spoke kindly to me, and complimented me, you could tell she really loved her job and her customers. I ended up buying a few new tops and I plan to come back in a week when the spring collection comes out. After checking out, Kirstie gave me a hug, such a sweetheart! I love this store and I can't wait to come back and have another fun fashion show!

Girlfriend tried to return clothes with a digital receipt, she was met with rudeness and a bad…read moreattitude by the sales associate. Would not recommend going here, anywhere else the staff will be much more helpful. It is ridiculous to think that a store won't honor their own receipts. 0/ 10 would not recommend, management should make some serious changes.

Ross bills itself as a fun shopping "treasure hunt" I guess in their minds, the folks that run the…read moreOrem Ross think they're steering into this and giving you the option to play on "expert level". Maybe I'm just boring but what crackhead thinks that trying to shop and find things in your size with zero organization is fun?!! I gave up after 15 minutes and walked out. I generally like Ross but the shopping experience there has suffered significantly since the deadly combination of the pandemic and Bidenomics. That combination killed far more businesses than the pandemic killed actual people. This has led to less variety and product availability. Treasure hunts are only fun if you find some treasure and I find significantly less treasure now than I did 5 years ago and any point prior to that. I have three daughters and live in Las Vegas. There's a major East/West road that cuts across the entire valley and has about a dozen Ross locations on, or within a mile of it. My kids used to love it when I took them "Ross Crawling" on a Saturday but the joy of that has dried up pretty significantly due to less product and variety. It would be awfully hard to #RossCrawl if there was no organization of clothing items by size since you're rolling through at high speed looking for specific items, which usually includes clothes/shoes. Thankfully, the only location that consistently seems incapable of grouping similar sizes of clothing and shoes in their corresponding sections is the Orem location. Seriously, I'm not talking about a couple of items that have somehow been moved to the wrong section, it's the whole store. I've stopped at this location nearly every time I've visited UT the past 15 years and I'm done. It was so bad on my last visit that I gave up forever. I realize that many stores move their stuff around regularly so you have to hunt for stuff, which causes you to maybe find things you weren't shopping for that you might choose to purchase. To be fair, I don't love that either but this is ridiculous.

I don't know about you but when I am in line ready to pay I don't want to be yelled "Next", From…read morethe cashier, When I approached to pay I smiled and say: "Hi" , I did not get a response, instead she said: "cash or card?" When I said "Thank you" : I did not get a response I told the security guard to tell the manager about this. I'be never been in a store when they said next NEXT, NEXT,NEXT UNLESS is government agency I work in management and I treat people really good in fact they always like it. I'm gonna teach your how is done: You say: " May I help the next customer please", also when somebody said hi, you respond: "Hi,how are you ? also When a customer says thank you: " You're supposed to say, you're welcome, thank you for shopping at Ross" After all we the customers pay your salary by shopping there,right? be nice! We are spending our money there. I don't know who trained you or I don't know who in the world is supervising you, look at all the bad reviews If you need help please contact me and I'll help you will get a lot more customers,you'll make more sales and better reviews and maybe you could even open the second store in the area

I know the pictures posted don't show a great impression of this store. But I'm here to balance it…read morewith a redeeming review. I have expensive taste but don't have an expensive budget. So I LOVE Burlington. This place sells nearly everything you need in life except fresh produce- Clothing, shoes, home, snacks, decor, kitchen, beauty, bedding, furniture, travel luggage, food, and seasonal items. I have found myself buying items from every category they offer. I actually bought my friend's wedding presents here so...yeah it's a smorgasbord. And they have a pretty good system for making returns but I have actually yet to return anything I've bought from here. If you've read my McDonald's review, you can probably gather that I'm not a fan of public bathrooms. So I gotta shout out to the bathroom here. It is so clean! Compared to how messy it can get within the store, the bathroom maintenance is pretty impressive. I don't fear when I open the bathroom door. I will say that while it seems like the holy grail for anything you'd ever need, it definitely is a hit or miss. Sometimes you leave empty handed, but sometimes you leave with some AMAZING finds.

Unorganized, kind of dirty, and overpriced. Not too busy but no employees to be found. The last…read moretime I try going here.