What an amazing place for repairs. Brought in a bike and they had it fixed in no time. It was…read moresuch simple repair they didn't even charge anything. They also took the time to educate us as to what was wrong and what was being repaired... and that's how I learned the the OTHER shop I took the bike to previously probably repaired something that didn't need to be repaired but charged me $300. Nice... They came recommended by several different friends and now, I know why. Honest guys who do good work. High recommend.

This shop is flat out the best place to go in the bay area if you're a mountain biker. Nick, the…read moreshop owner is fantastic. Knowledgeable, enthusiastic, curious, helpful. Great guy. Mechanic team is outstanding. The've solved more tricky (and easy!) problems for me than I can count. I've bought a couple new bikes from them, and always SUPER happy. I live locally, but the folks in my MTB group literally travel from South San Jose...this shop is THAT good.

Ugh, I wish I liked this bike store, they are in fact the closest Specialized store nearest to me…read more I first came here when I was shopping for a bike, as I was new to cycling, I wasn't looking to buy the most expensive bike in the store, but that didn't stop them from trying! I ended up purchasing a Specialized bike, but not from this store. I thought I would still come here and buy accessories and have my bike serviced here, but the employees here don't really care about their customers or customer service. On one occasion I came in to buy shoes, but they didn't carry my size. They told me that I would need to pay for the shoes and if they didn't fit, to bad so sad! How would I know if they would fit, if I can't try them on?!?!? Just take your business elsewhere. There are several stores around they Peninsula that sell and service Specialized bikes!

Walked into Cognition Cyclery expecting a standard tune-up and left feeling like I didn't belong. I…read morewas told--loudly--that they "only work on Specialized bikes," and anything else they can't do because of the parts. Had they taken the time to talk to me about switching parts, I would've easily been persuaded. I'm also a regular customer at the store. The fact that I was just treated like that saddens me. They simply don't care. That's fine if it's your business model, but the delivery was unnecessarily dismissive and came off as elitist. Not everyone rides a top-tier brand, and that shouldn't mean being treated like you're wasting their time. I was prepared to spend a few hundred dollars on a tune up and more for repairing my crumbling wheel, but clearly that wasn't the issue--the brand of my bike was. There are plenty of shops that value customers regardless of what they ride. I'll be taking my business to one of them. Note: I found a better bike shop that will support all bikes and treat you well well providing their service. You can avoid the snobbery of Cognition cycle. Go to Woodside Bike Shop. They're very friendly, very efficient, reasonably priced and they do great work. AVOID RUDE & SNOBBY SERVICE (aka cognition cyclery) Support a REAL bike shop: Woodside Bike Shop 1800 El Camino Real Unit C, Menlo Park, CA 94027 Phone: 650-299-1071

This place deservedly gets consistently high marks…read more I most recently bought a pair of running shoes here. I love the huge selection of shoes. I was able to try on several until I found a pair that was just right. Had the same experience with a pair of hiking boots last year. And the people who work here are really nice.

This review is for the bike shop. As "not a bike person," I have had several really positive…read moreexperiences in the past year with the bike repair across several different family bikes. They are happy to work on "regular old bikes" regardless of where they were purchased. The technicians communicate well, they are resourceful, and they are conservative (i.e. they're not trying to upsell you; in fact they will talk you out of doing unneeded work). A minor downside is that their system only orders parts once a week, which can mean some delays if you need parts. The pricing seems very fair as well.

Dropped off my bike here for a minor tune up for $120.00. They're pretty slammed and after you…read moredrop off bike, they'll give you a future date to get on the schedule to work on it. Mine was scheduled to be worked on 7/8 Wed and was ready by Fri afternoon. My only gripe was invoice amount was $139.76 but was charged $144. Maybe it was a processing fee for cc but wasn't told about it nor on the invoice. Located in a run down old plaza with a lot of parking at least.

‍ ‍ ‍ ‍ ‍ ‍ Super sweet and caring bike shop owner, Matt took such excellent care of my babies…read moretoday! He taught Zack how to ride a bike, helped find the perfect bikes our kids felt so comfortable in, plus safety gear! What a treat and wonderful memorable learning experience!!! The kids are so excited, grateful, and happy!

This is long overdue but needed to give a huge shoutout to Summit Bicycles and especially Brent who…read morehelped me today! I brought my son's bike in to have the break repaired and he noticed a few other adjustments that needed and swiftly helped. THANK YOU Brent! Every time I walk in, I'm greeted by a nice staff member. Their repair and service team are top notch. Can't say enough good things about this company and how they operate.

This place is awesome. Fast, friendly, and expert service…read more My dad takes his bikes here for service and he has always talked about how great this place is and now I know why.He replaced the inner tube on my talaria electric dirt bike (similar to Surron) same day w no appointment on a Sunday, and for a reasonable price! Also cool friendly dude thank you I appreciate your service!

Awesome staff. Looking for shoes and everyone was very knowledgeable and friendly. Very much…read moreappreciated after walking over from having an abrasive experience with Road Runner. Special thanks Jack for being so thorough with fitting my boyfriends shoes. He helped discover one foot is slightly longer than the other. Great guy!

Avoid this location if you value basic customer service. I am a paying REI Co-op member and…read moreattempted to return a recent purchase due to poor fabric performance and bad sizing. Instead of routine customer service, the frontline cashier, Jigme, aggressively scrutinized the item, refused the return, and actively tried to intimidate me.While he technically offered a manager review, he immediately discouraged me by claiming it "wasn't worth it" and explicitly threatened that my membership account would be "striked" if I pushed the issue. Weaponizing corporate return metrics to scare a customer out of speaking to a manager is completely unacceptable behavior.I kept my cool and walked away, but this store's management clearly needs to retrain their staff on how to treat members with basic respect. I have already filed formal complaints with corporate customer care and am currently looking into canceling my lifetime membership entirely.

My dad and I rented E-bikes here for an afternoon. The location is fantastic, centrally located in…read moredowntown and just a straight shot to the coastal trail. You do have to cross highway 1 to get there, but if you go straight down the street you'll come to a light so crossing couldn't be easier. Customer service was great and it was very easy to book. Plus they have a parking lot so you don't have to worry about the time limits with the street parking.

First time in Half Moon Bay after living in Northern CA for 30 yrs. We rented 3 bikes here. The…read moreplace is well organized, clean and modern. There's adequate parking so you'll feel comfortable leaving your vehicle as you ride around. It is also walking distance to downtown so you can check out shops, restaurants. I want to express a big Thank You to Bart. He helped us from start to finish. He's very kind and pleasant. I also got a flat tire halfway through my ride and he came to the rescue w/ a replacement bike/cruiser. Overall, I highly recommend this Bike Shop/Rental if you're in Half Moon Bay.

My husband and I have been wanting to check this out for a while and finally got a chance to last…read moreweekend. Thanks to the San Mateo County Parks Department, this Sunday road closure to motorized vehicles really creates such an awesome experience for cyclists, runners, snd even in-line skaters (saw a couple of those). From the main entrance to Filoli to Highway 92, the closure covers about 3.8 miles along Cañada Road in Woodside. You get scenic views of Crystal Springs Reservoir along the way, and pass the Pulgas Water Temple too. The great thing is that they open the pedestrian gate to the temple so we were able to ride our bikes in and walk around the water temple before hitting the road on our bikes again. There are porto-potties in their parking lot as a friendly FYI. You could also ride into Filoli and grab a snack at their cafe or park your bikes and check out the gardens there (with paid admission). Once you pass the Filoli entrance headed southbound on Cañada Rd, cars are back on the road so definitely watch out for them. We noticed quite a few drivers who seemed to be looking for Filoli and driving like they were lost or just unsure, if you know what I mean. Keep to the shoulder/bike lane when headed back toward Edgewood Rd. Bicycle Sundays road closure is 9am-3pm every Sunday except for holiday weekends. Here's the website for more info: www.smcgov.org/parks/bicycle-sunday I wish more towns did this every Sunday or even just once a month! Such a great way to promote an active lifestyle, and safe roads for cyclists and runners to train or just enjoy a beautiful day out! (Side note: not sure why this Yelp page says this is a "Bike Rental" business in Belmont, but I tried to inform them of the mistake - March 2026)

I have been coming here almost weekly. The official Sunday bike ride is closed, but the bike lanes…read moreare still open. There are plenty of cyclists and hikers who come here to get some exercise in. Canada road has some small rolling hills, the incline is around 3.8 %, great place to train and for beginner cyclists. There are only 2 stop signs so you don't have to stop that often either. You can stop at Robert's market to get some food and drinks, turn around, or continue on to Palo Alto, Kings Mountain Road ( for a fun climb), or where ever else you would like to go. Heading back is slightly more of a climb than heading south, so save some energy. Have fun and stay safe.

If you're visiting San Francisco and thinking about doing an e-bike tour over the Golden Gate…read moreBridge... just book it. Seriously. It ended up being one of the best parts of our entire trip. The e-bikes made everything effortless -- especially the hills (which are no joke). You still get that fun, active experience, but without feeling gassed halfway through. The ride across the Golden Gate Bridge was unreal. The views of the skyline, Alcatraz, and the bay were absolutely next level. Riding above the water with the wind coming through the bridge towers is something you just can't replicate any other way. Our guide was fantastic -- knowledgeable, engaging, and paced the ride perfectly for the group. We got cool history about the bridge and the city without it feeling like a lecture.

We had a great outing with EcoBike along the bay shore. Electric bikes are perfect for team…read morebuilding since each person can pick the appropriate level of assistance for their skill level. My team of ~6 had a great time and I'd highly recommend the service!