Unfortunately, I have been to Van Wert County Hospital several times for both myself and my mother…read moresince moving to the area. Unfortunately because we needed hospital services, we though are blessed to have such a great local hospital. The care is excellent. The nurses are kind, helpful and understanding. Its actually incredible the amount of attention you get. Down in Miami, where I came from, way too many patients and not enough staff. Every time we come, 2-3 taking care of you. Its just a better and more thorough level of care than what I am used to. Back in 2020, my mother was in the hospital several days with some crazy bug where she could keep nothing down. She had to be admitted for a few days. I remember when I came to visit her, i noticed she had a private room. When i inquired why, its standard? Yeah def different than Miami where your sharing with another person or two. Again the doctors here are just as attentive as the nurses. Only gripe, per my mom the hospital food is by far the worst she's ever had. Not that you expect much from hospital food, but could use some improvement. All in all, great hospital.

i have the utmost praise for Van Wert County Hospital. I have been treated for respiratory…read moreconcerns fractured pelvis and fractured hip . The doctors nurses and all the other staff treated me professionally and respectfully. Very attentive to my care. as far as the food i was served really good food. i have not one single complaint.

I have come to Van Wert Health for blood work and others tests since moving to the area many times…read morenow. This has been especially the case since i have been taking medication for at least six months that requires i have monthly blood work until i am off it. My previous experiences with blood work and/or other medical analysis have been with Quest Diagnostic Centers when i lived in Miami. It was a chain of diagnostic centers where their level of service greatly differed based on which one you went to and even sometimes what day you went/who was attending you. You may get someone friendly, or someone surly. Sometimes you had a great experience... others a terrible one... and the wait times were ridiculously long. Van Wert Health, on the other hand, is completely different. I have not had a single bad experience with them. Everyone on the staff is friendly and courteous. Longest wait time i had was 20 minutes... and that was one time... usually i check in and i am immediately called. If you need lab work done in the area, definitely come here!

The pandemic was a crazy time and moving right before it, found me with no primary care doctor…read moreduring the worst public health crisis in over a hundred years. So i had to find a doctor quick... just in case. I remember looking up reviews on both google and yelp for reviews for doctors in town... and even in nearby Lima and Delphos. This is by the way not very helpful as there is a dearth of reviews for medical professionals it seems. I don't remember exactly why i chose Van Wert Family Physicians, but i called in to the office and asked to become a new patient. I was directed to fill out some paperwork online. I did so. Now there are a number of doctors who work there, i asked to be seen by Dr. Kristen Pollock, who my mother was already using. Super happy i did. She is awesome! Great doc... caring, honest. The visits i had during the pandemic were all virtual, it wasn't until a year later i got to meet and have a full check up with her but it was a crazy 2020. Honestly, i don't think i have had such a good doctor since my pediatrician back before i became an adult. Maybe i am just used to things being different in Miami, Florida where i am originally from. Health care there... sucks. Your a number, nothing more. Even when you are seeing someone who cares, they are incredibly busy and overworked. They only have so much time for you. Dr. Pollock takes time to make sure you are healthy and stay healthy. The staff is wonderful overall. Its never difficult to get a hold of someone to make an appointment nor to talk to the nurse if i have some issue. And talking about times, unlike Miami... you see your doc at your scheduled appointment time.. no waiting hours to see one. Van Wert Family Physicians also is where i got my covid shots... happy to have gotten them! Just love the level of care this place gives! If you are looking for a good primary care/family doc! Come here!

Front staff is horrendous. It will be impossible to get a…read morehold of them. They will be rude and disrespectful. They will decline your call for days on end. If I could give 0 stars I would!!! This is not a review about the doctor (The doctor is great) this is a review for the ladies at the front desk. We will be driving twice a far to have a place for our kid that is not rude, and knows how to run a business. The only recommendations I have for this place is... DO BETTER!!!

This is hard for me to write…read more A while back my mother got a mammogram at her doctor and she told my mother she should get a core biopsy. Her primary care had found calcifications in the mammogram and she wanted it checked out. My mother went and got the biopsy at the Women's Health Center in Lima. After a week, she was asked to come in for her test results. The test results were being given to her the day before Thanksgiving and since I was off work, i told her I would take her and then we could have brunch together. It was easy finding the health center as it is in the same medical center as my dermatologist. We went inside and she checked in. We sat in the waiting room for about five minutes before we were called in and were taken to a room which looked like an office. I started to get worried because, this didn't feel normal to me. Two women then walked in and introduced themselves to me. One was the doctor who performed the biopsy, the other was a social worker.... and the doctor informed us my mom has breast cancer. I literally felt the room spin on me. I must have obviously reeled or showed something because they wanted to make sure i was ok. I wasn't but i tried to compose myself. The doctor told us about what was found, and the plan. They had a team of doctors... a surgeon, a oncologist, a radiological oncologist who would be working with her along with the social worker. The social worker would be there for my mom thru things and we were given the information on what we needed to do. They also said the surgeon would come to the womens health center the next week to check her over. I am thankful and appreciative that the Women's health center found my mom's cancer so we can do something about it. I am also happy so many of the services are there and will be there like the social worker and the radiological oncologist. At the center i noticed that there is also a wig center located inside that my mother may end up having to use. Like i said, this was difficult to experience and write about. All i can say is this... if you are a woman, get routine mammograms. Get checked out!

Dr. Austin Bracy is one of those doctors that you hope to find. He is is personable, listens to…read morewhat you have to say, and genuinely wants to take care of your needs. I have had quite a few doctors over the years and it's extremely hard to find a good doctor. I would highly recommend him to anyone looking for a good family doctor! His office is newly remodeled and the front desk staff and nurses make you feel welcomed and are pleasant to deal with.

I've been a patient here for a couple of years. I always get fast and friendly service and quality…read morecare. They have email reminders for appointments and are always very accommodating.

My mom started chemo in January 3rd of this year under the care of Dr. Xiusheng Qin. I got to speak…read morequite a bit with Dr. Qin and interact with his staff frequently while my mother was under their care. They are knowledgable, caring, hardworking and amazing people. I remember our first conversation in December of 2021 with Dr. Qin where we found out how serious my mother's cancer was. What originally was thought was stage 1 was a more serious stage 3a. She needed chemo and my mom was presented with options on what type of chemo treatments she would take. He gave us pros and cons. When we chose, he warned us. Chemo/cancer treatment is a long process. Cancer is not something that can be instantly defeated, its a marathon... not a just a race. Those words kept crossing through my mind. As i saw my mother greatly weaken and almost wither away, as i spent sleepless nights with her when she would faint, or throw up or just be in immense pain. Its been a terrible ordeal for her. She was so weak, there were days she couldn't move from her bed and required me and my brother to help her move around the house. Her immune system almost disappeared as sometimes her white blood cell count was so small, the machine couldn't read it and had to be manually counted by the staff. This necessitated her getting injections to stimulate the production of white blood cells. Chemo also messed with my moms ability to eat, and keep food down. It was a struggle to get her to eat sometimes and I took Dr.Qin's advice that it doesn't matter how she gets it, but calories matter. On many weeks though, my brother and I had to take her into Dr. Qin's office so she could get potassium and iv fluids whenever she got too weak. The staff where always there for us, helping where they could and especially giving my mom emotional support when she needed it. I remember when one of the nurses reassuring my mom that there is hope and she could beat her cancer as my mom was in tears. On March 31st, my mom finished her chemo. My mom was able to take part in this ritual where the doctor and staff watch on as the person who finished the treatment ring this large bell to signal the end of their treatment. Next to the bell is a sign that reads: "Supporting the fighters, admiring the survivors, honoring the taken, and never giving up hope." My mom got to ring that bell, she was so weak she had to do it from a wheelchair. She cried and thanked the staff for everything they did for her. I have to say, i admire Dr.Qin and his staff, truly they are heroes for what they do! Mom's next step is radiation. All i have is hope, hope that in the end she will beat her cancer. Dr. Qin and his staff did a lot for us and helped us on this 2nd part on this marathon. Again to Dr. Qin and his staff: Thank you!

Love GI Physicians! Dr. Angie, Tanya and Barb are amazing, professional, thorough and hard working!…read moreI always enjoy my appointments knowing I'll get friendly, top of the line care from them. The medical field is not easy whatsoever and they go above and beyond to provide the best care to their patients. Thanks ladies, you deserve every single 5 star!!