I have come to Van Wert Health for blood work and others tests since moving to the area many times…read morenow. This has been especially the case since i have been taking medication for at least six months that requires i have monthly blood work until i am off it. My previous experiences with blood work and/or other medical analysis have been with Quest Diagnostic Centers when i lived in Miami. It was a chain of diagnostic centers where their level of service greatly differed based on which one you went to and even sometimes what day you went/who was attending you. You may get someone friendly, or someone surly. Sometimes you had a great experience... others a terrible one... and the wait times were ridiculously long. Van Wert Health, on the other hand, is completely different. I have not had a single bad experience with them. Everyone on the staff is friendly and courteous. Longest wait time i had was 20 minutes... and that was one time... usually i check in and i am immediately called. If you need lab work done in the area, definitely come here!

Front staff is horrendous. It will be impossible to get a…read morehold of them. They will be rude and disrespectful. They will decline your call for days on end. If I could give 0 stars I would!!! This is not a review about the doctor (The doctor is great) this is a review for the ladies at the front desk. We will be driving twice a far to have a place for our kid that is not rude, and knows how to run a business. The only recommendations I have for this place is... DO BETTER!!!

The pandemic was a crazy time and moving right before it, found me with no primary care doctor…read moreduring the worst public health crisis in over a hundred years. So i had to find a doctor quick... just in case. I remember looking up reviews on both google and yelp for reviews for doctors in town... and even in nearby Lima and Delphos. This is by the way not very helpful as there is a dearth of reviews for medical professionals it seems. I don't remember exactly why i chose Van Wert Family Physicians, but i called in to the office and asked to become a new patient. I was directed to fill out some paperwork online. I did so. Now there are a number of doctors who work there, i asked to be seen by Dr. Kristen Pollock, who my mother was already using. Super happy i did. She is awesome! Great doc... caring, honest. The visits i had during the pandemic were all virtual, it wasn't until a year later i got to meet and have a full check up with her but it was a crazy 2020. Honestly, i don't think i have had such a good doctor since my pediatrician back before i became an adult. Maybe i am just used to things being different in Miami, Florida where i am originally from. Health care there... sucks. Your a number, nothing more. Even when you are seeing someone who cares, they are incredibly busy and overworked. They only have so much time for you. Dr. Pollock takes time to make sure you are healthy and stay healthy. The staff is wonderful overall. Its never difficult to get a hold of someone to make an appointment nor to talk to the nurse if i have some issue. And talking about times, unlike Miami... you see your doc at your scheduled appointment time.. no waiting hours to see one. Van Wert Family Physicians also is where i got my covid shots... happy to have gotten them! Just love the level of care this place gives! If you are looking for a good primary care/family doc! Come here!

At the beginning of March, I got really sick. Coughing, sneezing, trouble breathing... all the…read morehallmarks of a bad infection. Unfortunately I am prone to upper respiratory infections, but this was truly awful. My body ached so bad, it was painful to even move. I had traveled to Florida about a week or so before I started showing symptoms. Because of what was starting to go around at the time, I decided to be proactive and go to an urgent care. I prayed I didn't have covid. I called my insurance as I am new to the area and Mercy Health was the nearest urgent care that took my insurance. I went there to get seen by a doc. I got there and I was the first and only patient in thru the doors. I applied some hand sanitizer and put on a mask they had available and quickly provided my insurance information before I was seen by a nurse and then a doctor. I was administered a flu test and gave them a brief medical history and told them my symptoms. I didn't have any bronchitis, and my flu exam came back negative but the doctor was sure I had a viral infection. He called it a non-flu viral infection. No idea what that would be but he did prescribe me meds including prednisone which helped me start breathing better again. Took me weeks to get completely better. Still don't know what it was I had. Super happy with the service and help I received here.

Do not go to this place. You think you will be visiting a urgent care facility, until you get your…read morebill and find out they charged you for an emergency room visit. Call St. Ritas with my insurance comp. on the phone and they admitted they billed me wrong and would fix it. My insurance comp told them what paper work to send to them so they could get paid. They said they would send it right away. What they really meant was they wouldn't And they would continue to send me the Bill. Every month the same thing. Got a Bill I would call and they would say they were sending the paperwork. What they really meant was they would ignore it and just send it to collections and state that once it is collections there is nothing they can do. Stay away from this place!!! they are not in the business of helping people, they are in the business of fraud!!!

This is a large medical park I have been going to since 2020. First stated coming here when I…read morestarted being treated by Dr. Gray, a dermatologist in building 2. Most recently started taking my mom here to the Women's Center in building 4. World class care here. Best dermatologist I ever went to. The women's center is also great as it found my mom had cancer which went undiagnosed when we lived in Miami. If in the area, check out the medical services provided here!

i have the utmost praise for Van Wert County Hospital. I have been treated for respiratory…read moreconcerns fractured pelvis and fractured hip . The doctors nurses and all the other staff treated me professionally and respectfully. Very attentive to my care. as far as the food i was served really good food. i have not one single complaint.

I was left in the lobby for over 30 minutes with a broken ankle I was checked out and put call in…read morethe lobby it is the slowest hospital I have ever been to

This is hard for me to write…read more A while back my mother got a mammogram at her doctor and she told my mother she should get a core biopsy. Her primary care had found calcifications in the mammogram and she wanted it checked out. My mother went and got the biopsy at the Women's Health Center in Lima. After a week, she was asked to come in for her test results. The test results were being given to her the day before Thanksgiving and since I was off work, i told her I would take her and then we could have brunch together. It was easy finding the health center as it is in the same medical center as my dermatologist. We went inside and she checked in. We sat in the waiting room for about five minutes before we were called in and were taken to a room which looked like an office. I started to get worried because, this didn't feel normal to me. Two women then walked in and introduced themselves to me. One was the doctor who performed the biopsy, the other was a social worker.... and the doctor informed us my mom has breast cancer. I literally felt the room spin on me. I must have obviously reeled or showed something because they wanted to make sure i was ok. I wasn't but i tried to compose myself. The doctor told us about what was found, and the plan. They had a team of doctors... a surgeon, a oncologist, a radiological oncologist who would be working with her along with the social worker. The social worker would be there for my mom thru things and we were given the information on what we needed to do. They also said the surgeon would come to the womens health center the next week to check her over. I am thankful and appreciative that the Women's health center found my mom's cancer so we can do something about it. I am also happy so many of the services are there and will be there like the social worker and the radiological oncologist. At the center i noticed that there is also a wig center located inside that my mother may end up having to use. Like i said, this was difficult to experience and write about. All i can say is this... if you are a woman, get routine mammograms. Get checked out!

I came here a while back because my mom needed to do some bloodwork and xrays for her pain…read moremanagement doctor. This was right next door, so we tried it. Absolutely no wait at all. We were in and out in about 25 minutes. Not much else to say beyond the fact I loved the quick, friendly and efficient service.