Perhaps I don't have anxiety about the dentist? Is what I found myself wondering after leaving my…read morefirst cleaning at Aqua Dental. At prior dentist's office, I found myself physically clenching as they cleaned my teeth. Last week, I went to Aqua Dental for a new client assessment and cleaning, and - dare I say it - I am ALMOST looking forward to my next appointment. My first impressions of Aqua Dental were how thorough and kind they were. They explained everything to me, and I learnt so many things. I came back home and found myself passing along my newfound knowledge to my husband. The biggest bonus of all, my teeth have never felt so clean! To this day, I'm still rubbing my tongue along my teeth in awe. The dentist who did my cleaning is a perfectionist in his trade. I wasn't shamed for any of my bad dental habits (not flossing, not wearing my retainer), which helps reduce my anxiety for future appointments. I'm SO glad that I switched to Aqua Dental! I hope to take advantage of their comfort menu during my next visit, which includes things such as massage chairs, heated towels, weighted blankets. Don't be deterred by their long wait. When I submitted my request last month to become a new client, my appointment couldn't be scheduled until August 2023(!!). Luckily I was able to snag a cancellation, and got appointments last week instead.

Great customer service! Outstanding doctors! Dr. Huda & Dr…read more Sindy are absolutely amazing and so professional.

Hello Everyone! My name is Sue Marcellos Zelaya! I was referred to Dr Wayne by Argyle and…read moreAssociates because they cancelled my tooth extraction right before August 16th, 2022 because they did not want to accomodate my special requirements to pull down the shades because I am heat intolerant and also I have asthma and heart issues and they did not want to bring down the heat to 18 or 19 degrees! After six months I was referred by the management from Argyle and Associates and then I ended up getting a date of Jan 5th, 2023 for 8:30 am to extract my back three teeth on the bottom left! I had called Dr Wayne prior to the appointment explaining too him that I was on antibiotics for my lungs because I have a condition called vasomotor rhinitis where my sinuses drain into my lungs and he said it was ok! On Jan 5th I showed up with my best friend and I told them all that my left bottom side is swollen and I think I have a infection inside the tooth! No one said anything about it or looked to see if that was the case! I went into a room and I was given 6 needles with marcaine and epinephrine and I am not supposed to take epinephrine because it will bring up my blood pressure and heart rate! Dr Wayne attempted too freeze me with this local anaesthetic and it didnt freeze 100% and I was screaming from pain instead and I told them after the six needles and the bright lam above me heating me up caused me to have chest pain and my blood pressure went up! Dr Wayne did not extract my teeth after that and said that I will have to do it another day and that I will need sedation and I told him from the beginning that I would need sedation because I react to epinephrine and I am heat intolerant and have lung and heart issues and sedation would be the appropriate way to remove my bottom lower back three teeth! I ask his asssitant Jay that I need a antibiotic because I believe that I have an infection and then Dr Wayne said he wasnt sure that I had a infection then I waited and was placed in another room to fill out forms to get into the Ottawa Hospital for sedation but I was told that there is a waiting period from 4 months too 2 years to get into the hopsital to be sedated! That was not a good siutation for me because I have already waited six months to go see Dr Wayne because Dr David Lee from Argyle and Associates would not accomadate me and cancelled my procedue last minute before August 16th, 2022! I left after I filled out the forms and then I came home and was still in pain from the infection in my tooth! I ended up going to Kemptville and the dentist told me that I had a infection in my tooth and that my teeth or gums would not freeze because there was a old caviity in one of my back teeth and it was cracked inside and the nerve was open ant that is why I was in so much pain! The dentist sent me home with antibiotics and then will call me back for a follow up to only extract one tooth not three! I have a question here for Dr Wayne..why didnt he know that I had a infection and why didnt he give me a prescription of antibiotics before I left his dental office and why did he say I needed three teeth extracted when it was only one tooth that was infected???? Can you someone please explain this to me! Thank you!

I couldn't be happier with Dr Wayne and the people he surrounds himself with. When faced with the…read moreprospect of needing what I considered a pretty scary procedure (anterior mandible cyst removal surgery, including extraction of 4 teeth), my mind was put at ease by Dr Wayne's confidence, expertise and calm, reassuring manner. I'm currently in the middle of my incredibly smooth post-op recovery, and healing beautifully. Everything about my procedure has gone better than I could have imagined, thanks to this wonderful doctor. I honestly could not be happier, and I highly recommend Dr Wayne.

I have known Dr.Rattray for 10 years.. I would have to say he is one of the best Dentists I have…read moreever been to. He is so friendly when you meet him, he makes your appointments very comforting and you never feel insecure. His work is incredible! Very smooth hands and great workmanship. I would highly recommend him if you're in the market for looking for a new long term Dentist!

When we first moved to Ottawa, the las thing on our list (if indeed it was even on our list) of…read moreplaces we were looking for was a family dentist. Then, my daughter started losing teeth faster than the goon on your local hockey team. She also started experiencing pain in her gums. So, we asked around and were told by local parents about Dr. Kevin Rattray. Sure, there are lots of dentists in Ottawa. But, were any taking new patients? Luckily, Dr. Rattray was. I was able to get an appointment right away. I took my daughter in and turns out she had an abcess. It was a complicated procedure involving taking moulds, injections, x-rays, a tooth being pulled and the insertion of a metal space-holding device. I felt a little nervous on behalf of my little seven-year-old. But, Dr. Rattray and his nurse were very good with her and helped her through the ordeal with humour and caring. I only wish they had a full-time receptionist to answer calls. Every time I call, I end up leaving a voice mail and then play phone tag trying to get back in touch with the office. Otherwise, it is a pretty good dentist office to go if you have kids.

Best dentist I've ever had in my life, period, end of story. I wish I could have taken him with me…read moreto the USA. I've had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated 'old' style appliance. As a result of all of my experience with Dr. Walters, he's the only dentist I've ever trusted 100%.

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept…read morereturning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care. I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart. Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it. Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain. Warm Familiar Welcome. This one applies to all - from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit. I have never understood why so many of my friends hated going to the dentist - that is until I had to see a new dentist in TO recently. The experience was eye opening....as in painful and rough!! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.

It was a lucky day for me when I found Dr. Wakter and his wonderful  staff. Until that point, going…read moreto a dental appointment was mostly a dreaded event. Dr. Wakter has rescued me on several painful occasions.  On one case, his immediate intervention allowed me to proceed with urgent cancer surgery a few days later. Krystal and Candice make everyone feel genuinely welcome. They prepare and submit all the forms for quick insurance claims. They even check in at home,  after extensive dental proceedures, to make sure I'm ok.  Awwww. Candice helps patients by showing relaxing animal videos to distract while getting frozen or when she is taking XRays. Brenda makes getting your teeth cleaned a happy event.  I've never had more fun being "picked on" and always leave with shiny white teeth. If you are in the market for a new dentist, I highly recommend Dr. Wakter and his amazing staff.  You won't regret it.

After trying out a few different dentists in the Ottawa area Dr. Wakters office has been a great…read morefit for me. My appointments are always on time and I leave with a fresh clean smile each time. Krystal's great personality at the front makes it very easy to feel welcomed and you always know when your next appointment is, with a friendly reminder when its coming up. She is very good at remembering who you are and gives a nice friendly feel to the office. Dr. Wakter's office gives great service from the moment you walk in to the moment you leave. Thanks!

As a dental hygienist I can recommend a few things to look for when searching for the right dentist…read moreor specialist for you; however one key thing to look for is how happy and long term are the staff. Dr. Tan and Dr. Lin are excellent employers they maintain a high standard of ethics and standard of care AND their practice is extremely client centric; our team is cohesive as all members are valued for their skill set and awesome personalities, I feel fortunate to be working in such a great and caring environment for employers that are not only skilled but whom also respect and value their practice team members! Danna Munro R.D.H. (ASI), MO4

I have been going to my Periodontist, Dr Lin, at Barrhaven Orthodontics & Periodontic for several…read moreyears. Dr Lin is the best Periodontist I have ever dealt with in fact, the entire staff are exceptional starting with Reception. They treat me like part of their Family and I feel "cared for" not "treated". It is also where I was very lucky to find a remarkable Dental Hygienist, Danna Munro. Danna is very well educated in her field and welcomes all my questions. I have never been disappointed and I always follow her advice. I can honestly say that I look forward to my cleanings now since seeing her. She is extremely gentle while working on me and is genuinely happy to see her clients. Always smiling, her personal skills help to make the time go by quickly and painlessly. I will never allow anyone else to perform my dental hygiene.

Not a great place to get your teeth cleaned. I only go here because it's walking distance from my…read morehouse and most times after my visit I've considered switching. In my last appointment the hygienist was scrapping my teeth very abrasive after I told her about my teeth sensivity. She insisted and continued. She made my gum bleed multiple times because it "had to be done". I told her I cannot continue and she put a note on my file to have freezing done to scrape more tar off for "next time", after I told her I do not like needles. She was awful. Last year they took 8 x-rays of my teeth which was extremelly unnecessarily and insurance only covered a portion. Upon this same visit hygienist told me my x ray was due again and I told her no and she asked why, why? Because they took 4 extra photos last time to try to scam $ and everyone knows you don't need teeth x rays every year for normal regular teeth. The place is so sketch. Don't go there.

Hard to believe it's been four years since my last review!…read moreBut here we are...Thanks to 7Dental, Central Park! I still have all my own teeth, the hygienist still has all her fingers! 7Dental, still calls to verify my appointments...WOW! Great Service, Great People, Great Smile! I think I will continue with 7Dental, Central Park! Very Happy with the treatment I receive! Thank You! 7Dental, Central Park !!

TV on the ceiling, welcoming and very pleasant team, great dentist and clean facility…read more Accommodating and overall great experience.

Dr. George and his staff are great! Very clean and modern office, and covid protocols are enforced.read more