I just started going to Lily's nails. I love getting my nails and feet done. I really like how my dip nails came out the last time I went. I love the service, Always professional to me and even when they are busy they still do their best to meet your needs read more

Lily's Nail Spa - Dip, nails The color is like a Tiffany blue color - Nail Salons Near Me - Syracuse, New York

Took a chance on Lily's and I wasn't disappointed! The price was great for what they had to offer. I loved the variety of designs they were able to offer and color choice they had. There isn't a parking lot, but street parking is available. Also bring cash or you will have to pay an additional fee. As it was my first time I felt a little lost with the process. I didn't know who or where to check in and things were slightly chaotic. Other than that, I was super happy with the service. I'd definitely go back because the quality of the nail polish was great. read more

Lily's Nail Spa - Holographic gel nails ($47 as of 5/11/21) - Nail Salons Near Me - Syracuse, New York

I was not going to write a review for this place because I was trying to be nice, I got my nails done a few weeks ago and they are already lifting and basically are almost coming off. I was beyond disappointed with my experience at this place. I came to my appointment with it under a sculpture which is where they free build it insread of a tip, he was trying to convince me that that option is bad and I should do a tip he quite literally would not take no for a reason. I wanted what I wanted and he was very irritated with that fact which was annoying because you are getting paid. The whole time he was complaining during the service and complaining about every step and how hard it was. He was ripping my fingers and squeezing my fingers as hard as he could. When my fingers weren't where he wanted them to be he would look at me with this annoyed expression like I was ruining his day and he was huffing and puffing like doing my nails was the bane of his existence. He also made them look terrible he kept making them shorter and shortwr even tho I said I didn't want that. He made the base color of my nails so light that you can clearly see my nails growing in underneath and it looks terrible. The man who did my nails was the owner of the place and he was extremely rude and disrespectfu. I am never going to this salon again because of how uncomfortable I was while getting my nails done. Not to mention I payed 86 dollars for a service that looked terrible. Never go to this salon and especially never get your nails done by the male owner. He is a asshole. read more

Lily's Nails never disappoint me Lee does an amazing pedicure!! The salon is always clean and the staff is very excited!! I never issue getting an appointment with Lee no matter day or time!! read more

Love this salon. They have a loyalty program and it's so clean inside with modern decor. Staff are nice and accommodating. They do good quality work at a fair price. read more

highly recommended very clean , polite, and all around good atmosphere definitely will be going again and if you are thinking about stopping in ask for T she does grate free hand work with just look at a picture read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

Horrible, god awful. Nail tech took one look at inspo picture and gave me something completely different. DO NOT COME HERE if you actually want good nails. Nail tech was neglectful, watching television and also answering multiple phone calls within the half hour I was there for. read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

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After my nail technician relocated, I couldn't find a place I liked. Until I seen someone & loved her nails. I asked, where do you go? She said, lily's nails on James street. So, I went that was about 5 months ago. Finally found my new place! They're great! Very fast, friendly, and love the vibe. read more

Lily's Nail Spa - Red/white stripes. For memorial day. Hand painted - Nail Salons Near Me - Syracuse, New York

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I had the pleasure of visiting Lily's Nail Spa. My co-worker recommended them. Their greeting was exceptional and my manicure was great. I had decided to get my lashes done also. After being escorted to the room, I had to ask the young lady to change the paper on the table, after she asked me to lay down. It is a must that the table be wiped down and new paper is laid across the table after each and every client. (sanitation & sterilization). I had to returned the next day to get my lashes fixed being that they fell off on each eye. As for myself I don't think that I will be getting my lashes done there. on a scale of 1 to 10 for the lashes I will have to give them a 4. The room being non sanitary and having to return to fix what I had done the day before. (I also have my cosmetologist license.) Josette C. read more

Lily's Nail Spa - Lash Table. Dirty, Filthy & Unsanitized! was asked to lay down on this lfor services. - Nail Salons Near Me - Syracuse, New York

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Mya was great, really quick. I will definitely be back. I got dip powder with French tip. Came out exactly as requested. read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

I got gel + tips the other day and wasn't happy with the result, the lady was very nice and the length was great but the shape and texture were not what I wanted at all. The owner Alex was extremely kind and offered to redo them for no charge and did an absolutely excellent job, I have no complaints at all! Everyone has their off days and he understood that as well and just wanted to make me happy with the nails and he definitely did!! I highly recommend this place, they are exceptionally kind and skilled. (Ps the scratches on my fingers in the pics are not from the salon or artists that's just from my pet lol) read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

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Update: my manicure chipped on one finger one day after I got it, and by the second day (the day of the wedding I was attending), all my nails had chips and the polish was flaking off. They looked terrible. I'm adjusting my rating to 1 star because there was no longevity to the manicure. read more

Lily's Nail Spa - Patchy nail polish - Nail Salons Near Me - Syracuse, New York

The salon did not have all the colors they advised nor did they have a decent shade range that translated over from the fake nails to the real nails. It's hard to get what you want and you will feel an uncomfortable tension after putting the effort into asking for what you're paying for. All the nail techs are at different levels some are really good at what they do while others shouldn't being employed at any salon. read more

I love the way my nail came out. Nice comfortable setting and my nail tech lyn is amazing

I went here for my 2018 ball nails and I loved it. Even though the salon was busy, Helen took her took. I recommend Helen or Denny. They have a Instagram account where they post their photos, I forgot the name but you can look it up in the places section. I showed Helen a picture and I feel like it was close enough, I loved the shape, the color, and the flower. Will definitely be coming back for Ball 2019. Don't forget to ask for Helen or Denny. read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

Great service. Love my nails and she was very quick. The setting of the salon was beautiful. Very professional.

I had a gel manicure which the website states costs $31. I was charged $41 for it plus she charged me an extra $10 for a cuticle trim....Cuticles should automatically be included in the cost of the manicure. The manicure itself was fine but not happy about being taken advantage of. read more

They were so nice to treat and the nails were just as great as I wanted It was my first time there and it won't be the last. I recommend going there read more

Lily's Nail Spa - They were so nice to treat and the nails were just as great as I wanted - Nail Salons Near Me - Syracuse, New York

Was rushing to do my nail didn't cut down my cuticle to make it look nice didn't really start at the end. this inside of the salon is nice the lady was nice tho. read more

I'm very upset because it's been exactly a week since I got my new nails because I had lost them all fell off.And now it turns out that the same thing happens.A very beautiful job but it doesn't last at all. So expensive that it costs. I feel a little sad because high expectations with that room. read more

This nail salon has a few women in there that can do nails, but if you are new to their salon they will stick you with someone who is not very good. Got lucky, I thought and the owner did my nails. A week later they were chipped, and had dip powder as I was told to say instead of powder which I do not know what the difference is, powder is powder. Anyway, went to find the color I originally have on nails and could not find it to save a life ! So he picked out and swore to me this is the color, and I knew it was not but it was close. As he dipping and I tell him not the color, but he assured me it was it and that I will be fine and continued. I was so upset that I walked out of there with two shades of color on my nails ! You pay enough money to get nails, feet done and wanted my same color ! But at least I did not pay for it but not the point. I won't "come back next week". Okay ! Felt rushed, hurried and pushed out the door for the next customer. On the hunt for another nail salon. read more

Lily's is the best in Syracuse by far. Nails and toes always come out perfect. Clean and beautiful environment. Confortable and professional. Been going 10 years to the same spot and they never disappoint. read more

Absolutely horrible. Traveling from out of town and really needed everything- pedicure, mani and eyebrows. Received a pedicure that was stated 47 minutes on the menu, in about 30 minutes- short changed on the best part, massage! Was rushed along to then go sit at table station to do nails. They do not do both at the same time. I am used to that in every salon I have been to across many states. I was there about an hour and a half before closing and granted it was busy when I got there and everyone seemed tied up but halfway through my pedicure there were about 4 giddy ladies just frolicking about the salon on their cell phones and chatting amongst themselves. Can someone help with other things? Granted I don't know if they were due a break, so not really my place to judge, but really all at once doing prime time with customers waiting? And even if so, leave the floor and don't make such an obvious display to the customers waiting. Btw, there were also 3 sitting in the front waiting for a tech. The owner literally walked up to my technician and pointed to something on my foot and laughed. She then went over to a nail station and did the same. And walked away. Do they think we haven't seen Seinfeld? Soooooo rude. Don't talk smack in front of your customers in a different language and also make it obvious you are doing so. I like Seinfeld, I couldn't translate what she said and couldn't talk back. 101 business owner...greet and talk to your customers and especially don't talk crap about them... LOSER business owner! So now to my gel manicure...this is the peak of the horrible. Such a bad paint job- so thick! I had to ask Kim to not add a third coat. She was so checked out that she said it was only the second; nope lady, I paid attention. Not shaped correctly and granted they are super short, but she didn't even try. All sorts of cotton hairs painted into my nail beds as well as edges. I give it 4 days before this gel peels. Why do nail techs think by calling someone "honey" and saying that the nail color is so pretty makes up for crap work and service? And don't get me stated in the nail color... :-) I am not trying to bitch and I seldom leave reviews, but that is how passionate I feel... Lastly, this owner seems to have no idea about yelp. I don't blame her for not knowing social media nor participating, but as a biz owner, at least know enough to claim your page. This is yelp! People are judging you without you having the ability to say anything- self owned, but still is what it is. Nail shops are a dime a dozen... don't settle, you can do better than this one! read more

Lily's Nail Spa - Nails - Nail Salons Near Me - Syracuse, New York

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Very disappointed in my powder nails that I just got done. Aside from being cut on every single nail, the work is sloppy and the design looks nothing like what I asked for. Definitely will not be returning. read more

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The absolute worst customer service, the owners an ass, was extremely disrespectful & went as far as to argue back and forth with me. We discussed something on the phone & when I went in for service he completely increased the price to something we didn't discuss. Even then I decided to stay & he kept saying "you can go if you want" even after I said I was going to stay . Got real nasty, would never recommend read more

I went there my first time two weeks ago and got a dip mani by Denny it was great. So I went back last Friday to get a set on. An older woman was rushing bc they were closing. Now I have lost 2nails within a week and two more feel like they are going to come off! I'm very upset and will not be returning! It's only been a week and I already need a fill, they look like crap! I've never had nails look this bad before! **UPDATE** I now have 5 nails off! Cheap! Not on very well at all!! read more

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i spent my hard earned money on some small nails that weren't the r size i wanted and when i was finished with my set i not a hair on my nails and it wasn't mine because it was curly not straight read more

I made an appt but was waiting for 20 minutes. Not sure my tech's name but she did a decent job. She paid care to detail when shaping and fixing my cuticles. She did mess up my pinky, attempted to fix it, and just left it when it didn't fix the first time. Probably won't come back as the prices are more expensive/competitive with better salons in the area read more

I had a good experience here, but it was not amazing. I will say the staff WERE very friendly and easy to communicate with. I got dip powder over tips by Mary as well as a pedicure with regular polish. She seemed to be attentive to detail, but later I found small errors like extra chunks of glue under the nail. She also didn't soak, push back, or remove my cuticles even though I mentioned it to her and she said she would. I did them when I got home and as a result, I only got 9 days out of them before the gap was looking trashy and I needed to have them redone. She did get the shape right though and her hand massage was very nice. She seemed a bit unenthused about the pedicure and didn't clean thoroughly under the nail or file much. I also wasn't thrilled by the hygiene of the salon. I watched one tech just rinse off her metal tools with no real cleansing or soap and put them back in the clean tray. It cost $65 total which wasn't bad. I decided to try Spring Nails this round. Will leave next review there. read more

Lily's Nail Spa - Dip powder over tips by Mary. Didn't soak, push back, and remove cuticles even though I mentioned. Only got 9 days out of them before gap. - Nail Salons Near Me - Syracuse, New York

I have been going to Lily's consistently for more than 10 years and have always been happy with the services. The owners, Denny and Helen, are wonderful and very accommodating. The nail technicians are friendly and conscientious. I have no reservations about giving Lily's 5 stars. read more

Worst experience ever. I wanted a gel polish and the woman who goes by the name of Kim seemed mad that I only wanted a gel polish. She didn't remove all of my old nail polish, didn't correctly file my nails (I had to!), the nail polish was every where but on my nail, you can see where she missed the gel coating on at least 6 nails, and paid more attention to who was coming and leaving. Absolutely TERRIBLE service and she made me feel extremely uncomfortable. I will NEVER return. read more

Lily's Nail Spa - Nail Salons Near Me - Syracuse, New York

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The place is pretty and clean. The staff are sooooo very nice and they do a great job. I have been here many times just for routine stuff as well as for two bridal parties that we scheduled there on my recommendation. They have lots of room and more than 10 pedicure chairs. Great place in Eastwood! Way better than the attitude you may receive at Bliss down the street... read more

I literally came in and waited for almost 2 hours. They kept saying "almost" so I kept waiting. If they had told me it would take this long, I wouldn't have wasted so much time sitting around. Terrible service. read more

My first time going to Lily nails was HORRIBLE! Mary worked on my nails and rushed the entire time. I got a full acrylic set and my nails looked like Mike and Ike's. NO JOKE. I would not recommend going here at all. I even asked for a refund due to how bad my nails look and they told me I could not get a refund but they would do them again. Very Unhappy. read more

I've been looking for a salon where the tech can create my favorite shape, the coffin nail, and Danny got fairly close. I was a first time customer, I asked questions and showed a picture before sitting down so we were on the same page. He took direction well and was aiming to please; no rude comments in their own language (thumbs up). Made suggestions and left it alone when I said "no, thank you". Very very friendly staff, clean, prices are not bad considering their location and they have a variety of colors. More gel colors than regular Polish though. read more

Main drag location, great speed, good services. Travel to Cuse for work and can could on the folks to patch me up and send me back out

Not sure if this is where i was treated so badly but the staff was talking about me (i could tell) then one of them proceeded to ask me if i was a man! Excuse me??? I left in the middle of my appointment and will never get my nails done again as long as i live! Bad customer service!! read more

12/10 would recommend! I came in with busted nails and wanted hem removed and a new set. I left with beautiful long perfectly shaped nails! She took her time and was very precise, asking me every step if they were okay. I will never go back to the mall! read more

Have had my nails and feet done here. The wait wasn't long at all and I am satisfied.

Ive been getting my nails done for 8 years, ive never had such a bad experience. I felt like no on in the salon understood me. I showed them a picture of nails that were done at their salon and they still could no figure out how to do them correctly. I mustve said I needed my nails shorter 50 times and pointer 51. I sat there for 2 hours, and still left completely dissatisfied. I over paid for rough uneven poorly painted nails. I will never go back and I now need to book an appt elsewhere to have them fixed. read more