wow ... I crashed my Martin Street Master on the floor and broke a chunk out of the back. Could see…read moredaylight through it!!!. Randy calmed me down on the phone, we brought her in... what an awesome experience. Been in a lot of shops but I walked out a lifelong customer, the repair left me staggering, such an amazing job, I still can't believe it. I couldn't be happier. The service, honesty, friendliness. All top shelf! Then they did a quick setup/ restrung my Dads old Stella - picked awesome strings for her, quick turnaround. This is the place.

Very knowledgeable and friendly staff. Will cater to all levels of players and prices and services…read moreie set ups, pick up installation etc are very reasonable. I've taken numerous guitars there and have always been extremely happy with their work. They could work o the front window display as it looks a bit messy and could dissuade you. Don't let that be the judge because inside is very organized and clean. The work they've done on my instruments has been done very quickly all and all. This is my go to shop even though I'm not in the area. 5 star rating foresure. Cheers guys and keep up the good work. Good selection in instruments to boot.

We went there to try some pianos! Brandi helped us and she…read morewas very helpful! We tried different pianos for a while and then Brandi shared more information about other products! The level of customer service was amazing and I highly recommend this business! :)

I bought a new guitar here. Service was alright although I did not know that buying a new guitar…read moremeant you actually get the demo model or the one hanging on the wall everyone was playing with but I guess that's fine they did restring it free so all is good. My problem with the place is with the music school. I signed up for five private lessons. On the 4th, I had to call in sick 5 hours prior. End of the month I found out that it was a missed appointment and I would not receive any more until I paid up for another month. I didn't like this. If you're sick then you'd still better go or you'll lose $60. After some back and forth, they did finally offer the lesson but by then I was not interested and did forfeit the lesson. Don't pay 1 month in advance. Besides that, you may not like the instructor.

This place is fantastic. They're the one stop shop for all your musical needs. They are a small,…read morelocally owned business (which is a plus), and yet they still have more relevant products in stock than Long & McQuade. I needed to have a pickup installed on my Martin Backpacker. L&M couldn't do it, but Mhyre's could, and they even had the right kind of pickup in stock. Also, they have beautiful used instruments at great prices. This is my favourite music shop. My only complaint is that it's not closer to my house.

Do you like playing guitars, violins, or any instrument dealing with strings? I'm gonna be honest,…read moreI don't play music instruments myself. I'm just here to visit with a friend. Staff is friendly and easily helped us find the right strings for my friend's convenience. This place is like the gold mine for many stringed instruments. They carry lesson books, and possibly repairs or tuning if needed. Teaching you may need to call and ask. There is plenty of supplies and tools for whatever purpose you may need for guitars and such. What intrigued me most was the unique designs of guitars they carry. See photos. Parking is found at the side of the building, small parking lot. I will recommend this place to friends and if your a musician string player looking for replacements or tune ups this place is a good choice.

I had a problem: the nut on my 12-string guitar broke as I was changing it. A music store I…read morenormally frequent could not guarantee me a repair in a timely fashion, so I headed over to Lillo's to see what they could do. I was very impressed with the friendly service and the speed of it as well. The store had the part I needed, and I had my guitar back within a week. On another day, I was looking for a harmonica in a specific key, and again, the music store I went to first was out of them. Back to Lillo's I went. One of the store's owners waited on me, and was a totally cool and cheerful guy. The price of the harmonica was in line with the first place I went to, and he even made conversation with me about why I needed it (it was for a specific song). Lillo's sells and repairs musical instruments, especially guitars, and also sells a wide variety of sheet music. Lillo's is also a place for musical instruction. I have a friend taking vocal lessons here and she is enjoying the experience. Lillo's has also been around for decades in a location where there are at least two or three other music stores nearby. I have a couple of guitars that may need servicing in the near future. Guess where I am going to take them?

Many decades ago my boyfriend had to hock his bass to pay a fine. He was able to do so at Lillos…read moreand then later rebought his bass back. Two decades later my xboyfriend and our son, Robin Nash, without knowing our history was hired by Vic Lillo. My son was also an aspiring musician and often had priority gigs and was unavailable to work for the store. Vic and Doreen always gave him consideration and always offered him a workplace ... I often think they did it more for him than themselves. He met his future wife Shawna there teaching harmonica lessons, drums and sold and repaired all the various instruments. My son Robin Nash was always welcome to come back when he needed extra income, always welcome to return as an employee or rather an extended Lillo's family member. If you google Robin Nash you'll see him as Santa playing at a LIllos event... his students and their parents in attendance. Because of families like the Lillos children grow up more talented, cared about and the old fashioned values of being a good guy "for sure for sure" will rub off. It definitely did on my late son. I will always be greatful to the Lillo family for cherishing him and giving a young hopeful musician a break.

Would absolutely not recommend renting from this company. We rented speakers and a microphone for…read moreour wedding, and at pickup they did not give any instructions for how to use the equipment like we had discussed over the phone. They also did not go through the list of requested equipment and left out a critical cable that allows the speakers to play from a phone. This meant family members were scrambling until hours before the wedding began to find a local cable. Without this cord the speakers were not usable to play music. At return, staff said they could only refund $20 for the cord that was not provided, even though without the cord the entire equipment was useless to us. Two big ole thumbs down.

Staff here are friendly and great customer service in my opinion. Repair I requested was…read moreaffordable, and I like the notes left for my information. Thank you guys!

I can't believe this is the only epiphone dove in Edmonton area with the right priceread more

Gordon Price Music has the best selection of music and music teaching materials in the city. They…read moreprovide music of all sorts from classical, pop, rock, traditional and whatever you can imagine - for most main stream instruments. If there is something special you need they usually can order it in. Being a piano teacher I appreciate the teacher discount they provide. They also reimburse your parking if you spend more than $20 in the store. Gordon Price Music also provides workshops from notable presenters on music book lines, music theory and other topics of interest. If you're a member or a teacher and are on their mailing list you'll be made aware of when these take place. Not only does Gordon Price sell music, but also great teaching aids and musical novelty items, which is great for anyone musical in your life. Their staff is very helpful and knowledgeable about music - go figure - and are always there to lend a hand. I've called ahead and asked for books to be held for me which they've done without hesitation. That alone makes me return on a regular basis for my teaching materials.

I've been in the market for a good but well priced acoustic guitar for awhile now. This place has a…read moregreat selection of quality Canadian made guitars at really great prices, as well as the usual Yamaha, Ibanez, etc. The owner (Al) was on the phone when I came in, but he acknowledged me and let me know he would be right with me. As soon as he was done, he came and showed me some guitars, let me try them out, gave me some advice, and then gave me some space to think about it. He was the perfect amount of helpful without pressuring me. They also have electric guitars, keyboards, and all sorts of recording equipment. I have had such mediocre experiences with the chain music stores lately, I'm glad this local business is still around. I did some quick googling, and the prices are very competitive with the bigger stores too. All in all, a very positive and informative visit. I think I've found the guitar I want! I highly recommend checking them out.

If you're looking for a new guitar or bass... check out the West End Rock Shop!…read more Love supporting our local business owners! The owners, Ang & Al, also own Mr. Entertainment in West Ed and Londonderry Mall! The mall locations are great but their Rock Shop is phenomenal! They have an amazing selection of musical instruments and really care about their customers! You can find Al behind the counter or chatting it up with customers on the floor! So glad they opened this location!

I brought in a trumpet to be chem cleaned with cork replacement. The horn came out in far worse…read morecondition than it went in. They wouldn't even answer a simple question over the phone when it was ready. (how did it go and what was done?) The mouth piece was brand new when put in with the horn and came out caked in SLUDGE. I was able to improve its condition after leaving this shop with a quick bath and brush. These people have NO idea how to clean a horn. Don't trust them with your instrument!

I had friends who rented from here for short term, large bad performances. She is very particular…read morewhen it comes to music so I trust her recommendation when she said to bring my sax here for repairs. It is now my go to place for instrument service and repair. I have brought a sax, clarinet and trumpet in and their work and service has been fantastic. The trumpet in particular was in bad shape. After years of neglect followed by 15 years in storage we were not even able to remove the mouthpiece let alone depress the valves. They estimated a week and a certain price. One week later it plays like a dream, looks better than ever and was $15 under the estimate.