I have been buying items here for years. Now adays i get more on Amazon, but this is still a…read moretrusted source.

Bought a used mail- order Boss DD-7pedal. I asked outright- "so this has been checked for any…read moreproblems and tested?" They said yes. I received it, it had never even been opened to view the battery chamber- as the screw to the battery chamber was bent all to hell, unusable- more surprises awaited! The posts of two of the knobs were also bent out of shape and the selectors pointed to one thing but did another, which, if anyone had tested it would immediately notice, as I did, that is was damaged in many ways. Then I am told I have 30 days to return it, no extra store credit offered, or maybe they could extend that return window a smidge because I'm 200 Km away... I have dropped over 3 grand at L and M over the years (30 years) and that's the last cent of mine they will see. 10/10 for sleaze.

I always get really good service at Innovations. I prefer to support a local business and they are…read moreone of the few independent music stores in Edmonton. The store staff are helpful and willing to go the extra mile. I've bought an electric and acoustic guitar for my son and he loves them.

This place brings out the worst in people, and with good reason. It's a breeding ground for chaos…read more The music teachers and most of the store workers are great, BUT there are constant accounting mistakes that the staff is left to apologize for while nothing changes or improves. I booked guitar classes for my daughter and I, thinking it might be a good bonding experience; however, I was one of at least half a dozen parents or more who were left holding the bag for another management blunder. It seems to happen constantly. Clients are forced to pay the price while the company offers no solutions or concessions. They seem to be oblivious or simply disregard their mistakes. Such a shame; we were really enjoying learning guitar from our instructor.

I attended this school for 8 months and when I started there I had basic knowledge on chords and…read morehow songs are structured. Early on I was able to gain good base knowledge, and built a foundation for me to learn from. I was not particularly impressed with some of the teaching methods, it could be the group format that was not working for me. At some point I felt like I was stuck and a good portion of the lessons then felt like a repeat. The teachers, one in particular that didn't seem super focused during lessons, and I felt completely ignored sometimes. I also had an issue with some of the individual workshops on guitar setups that EGMS offered. I was given the impression that the student (me) would getting a more hands on interactive experience, It was quite the opposite. You basically sit in a room for a long time and wait around for the teacher to do it for you. Overall, the value is descent for lessons in the early beginner stages of your journey at EMGS, but don't expect any big jumps in progress with it being group based. Also be aware of what your getting into if you investing in any of their other course offerings.

We have been really impressed with this organization. The teachers are friendly and fair. The…read moreadministration is amazing and responds immediately. The lessons have a clear curriculum and children have a reward system for practicing. This is a well organized program.

While I've only bought a few things from Stang guitars, I've always admired their great selections,…read moreespecially of vintage guitars and amps. About 6 months ago I had Doc refret my 2004 Strat Deluxe with stainless steel frets and his work and care was immaculate. Any guitar player knows getting new frets is akin to heart surgery and rather than risk a botch job I used to drive my guitar down to a tech in Calgary who I trusted. Doc has replaced that tech for me. The other day I had him install a new tusque nut and replace the SI pot on my Strat. I needed it for the weekend and he did all the work that day - wonderful! Staff at the store is always friendly and helpful. Highly recommend!

My favourite guitar store in/near Edmonton. If you're looking for vintage gear, this location would…read morebe your best bet. Doc at stang would be your best bet for a guitar tech/repair as well.

Today I came in to purchase a higher quality ukulele. I'm fairly inexperienced, but I really love…read moreplaying my introductory ukulele, and play every day in my classroom. I'm so happy I came here. The gentleman helping me (I didn't get his name but he mainly works weekends!) was SO knowledgeable about every ukulele I asked about. I had a ton of questions and he was able to answer every one with ease, and add info as well. I ended up buying a concert ukulele after he showed me quite a few. I was given great care instructions and I have no hesitation on coming back here again if I need repairs or to purchase a new instrument. Thanks for making my day!

Very knowledgeable and friendly staff. Will cater to all levels of players and prices and services…read moreie set ups, pick up installation etc are very reasonable. I've taken numerous guitars there and have always been extremely happy with their work. They could work o the front window display as it looks a bit messy and could dissuade you. Don't let that be the judge because inside is very organized and clean. The work they've done on my instruments has been done very quickly all and all. This is my go to shop even though I'm not in the area. 5 star rating foresure. Cheers guys and keep up the good work. Good selection in instruments to boot.

We went there to try some pianos! Brandi helped us and she…read morewas very helpful! We tried different pianos for a while and then Brandi shared more information about other products! The level of customer service was amazing and I highly recommend this business! :)

I bought a new guitar here. Service was alright although I did not know that buying a new guitar…read moremeant you actually get the demo model or the one hanging on the wall everyone was playing with but I guess that's fine they did restring it free so all is good. My problem with the place is with the music school. I signed up for five private lessons. On the 4th, I had to call in sick 5 hours prior. End of the month I found out that it was a missed appointment and I would not receive any more until I paid up for another month. I didn't like this. If you're sick then you'd still better go or you'll lose $60. After some back and forth, they did finally offer the lesson but by then I was not interested and did forfeit the lesson. Don't pay 1 month in advance. Besides that, you may not like the instructor.

I've been in the market for a good but well priced acoustic guitar for awhile now. This place has a…read moregreat selection of quality Canadian made guitars at really great prices, as well as the usual Yamaha, Ibanez, etc. The owner (Al) was on the phone when I came in, but he acknowledged me and let me know he would be right with me. As soon as he was done, he came and showed me some guitars, let me try them out, gave me some advice, and then gave me some space to think about it. He was the perfect amount of helpful without pressuring me. They also have electric guitars, keyboards, and all sorts of recording equipment. I have had such mediocre experiences with the chain music stores lately, I'm glad this local business is still around. I did some quick googling, and the prices are very competitive with the bigger stores too. All in all, a very positive and informative visit. I think I've found the guitar I want! I highly recommend checking them out.

If you're looking for a new guitar or bass... check out the West End Rock Shop!…read more Love supporting our local business owners! The owners, Ang & Al, also own Mr. Entertainment in West Ed and Londonderry Mall! The mall locations are great but their Rock Shop is phenomenal! They have an amazing selection of musical instruments and really care about their customers! You can find Al behind the counter or chatting it up with customers on the floor! So glad they opened this location!