Cancel

    Open app

    Search

    Lillie's Alterations

    4.8 (4 reviews)
    Closed Closed

    Services - Lillie's Alterations

    Clothing alterations

    Clothing mending and repair

    Lillie's Alterations Photos

    You might also consider

    Recommended Reviews - Lillie's Alterations

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Sewing & Alterations 748 times last month within 15 miles of this business.

    Verify this business

    Exclusive Fit Alterations

    Exclusive Fit Alterations

    (2 reviews)

    I was told 2 weeks on my alterations. Went by around 2:00 on the day they were to be ready. She…read moresaid they were working on them and they would be ready by 5:00, they close at 6:00 and I would receive a text. At 6:00 I received a text saying they were ready and of course they close at 6 and are not open on Saturday or Sunday. I travel and needed the clothes and was not able to get them for another 2 weeks- 50 bucks to heam 1 pair of pants and heam the sleeves on a sport coat which they screwed up and are too short. Will not be back.

    I dropped off a bridesmaid dress and some coats to be altered. When I went to have it altered the…read morelady who was marking the dress said that she was not the one who would be altering it and that she was only marking it to take to "Sharon" who altered them offsite which I was fine with because she was so nice and I have been to this shop in previous years and had a good experience. She text me the next week when it was ready. I came by the pick it up on this Tuesday but when I went by a sign was on the door saying she was away until 3pm. I had a doctors appointment and so I couldn't wait. I called the shop at 4pm after my appt and the same lady told me that I could come by at 5pm to get the dress. I did not try the dress on in the store because it was after hours and she had her kids waiting in the car, instead I asked if I could bring it back the next day if anything was wrong and she said yes. When I went home and tried on the bridesmaid dress it was still dragging the ground and the bust was loose and there was extra material on the sides. I took photos and sent it to the number she had messaged me on previously and asked if I could come back the next day to have it fixed. I also asked if I could meet with the alteration lady herself because the wedding was in 3 days. She called me back and told me that Sharon worked remote and that she would be there during business hours and could have it fixed. The next day I decided to take it to a different alteration lady that I knew would be in the store marking the dress herself since I was in such a time crunch. Later that same day I text the lady from exclusive alterations and told her the situation and politely asked if I could have a refund for the bridesmaid dress. I made sure to tell her that I was fine with the other work she did for me and did not ask for my money back for the other work. She called me back and yelled at me on the phone telling me that she needed to be honest with me. She said her mother had passed away in December and that she was a full time teacher with kids who was trying to keep her mothers business alive by driving clothes between the shop and "Sharon's" house. She told that she had $60 in cash to give me if I wanted to come get it from the store and to never use her shop again. She said she so offended I would ask for a refund. And then hung up on me. My fiancé and I drove to the shop to pick up the refund money she told us to come get. She then yelled at my fiancé in the store (in front of her child) saying that she thought I was trying to pull one over on her and that she wasn't going to give me my money back. She then starting yelling at her child to call 911 and got on the phone to call the police. We left. As I said before, in the past I have had good experiences with this place. Her mother was a good seamstress with fair prices and I trusted that the work would be good this time. I did not mean to offend her daughter in the text and I am sorry for the loss of her mother and if she is struggling to maintain the shop. But everyone has struggles. I currently am sick and cannot work. I am not getting an income and I don't have the extra money to spend on two alterations for the same dress if I can avoid it. I would have understood if she told me on the phone that she couldn't refund me. Instead she judged me, yelled at me, lied to me and told me she would refund me and to come get the money, and then called the cops on us when we came to get it. It was completely unprofessional and I will avoid this shop in the future.

    Lillie's Alterations - sewingalterations - Updated May 2026

    Loading...
    Loading...
    Loading...